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Revenue (Tables)
9 Months Ended
Sep. 30, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregation of revenue
The Company combines its products and services into three product categories and three geographic regions, based on customer location, as follows (in thousands):
 Three Months Ended
 September 30,
Nine Months Ended
 September 30,
 2020201920202019
Software licenses and appliances$548 $1,962 $6,149 $3,656 
Service
Subscription, maintenance and support5,349 4,166 14,182 13,883 
Professional services and other733 543 1,860 1,595 
Total service6,082 4,709 16,042 15,478 
Total revenues$6,630 $6,671 $22,191 $19,134 

Three Months Ended
 September 30,
Nine Months Ended
 September 30,
 2020201920202019
North America$4,238 $4,916 $15,801 $12,416 
Europe2,106 1,505 5,596 5,650 
Asia286 250 794 1,068 
Total$6,630 $6,671 $22,191 $19,134