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Risk management - Forborne Loans Roll Forward (Details) - Credit risk - Forborne loan portfolio
€ in Millions
6 Months Ended
Jun. 30, 2019
EUR (€)
Changes in the portfolio  
Beginning balance € 30,527
Refinancing and restructuring of the period 2,828
Memorandum item: Impact recorded in the income statement for the period 1,177
Debt repayment (3,880)
Foreclosure (249)
Derecognized from the consolidated balance sheet (892)
Other changes (3,047)
Balance at end of year € 25,287