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Segment information - Reconciliation (Details)
€ in Millions
6 Months Ended
Jun. 30, 2018
EUR (€)
segment
Jun. 30, 2017
EUR (€)
Geographical segments    
Number of segments | segment 5  
Number of operating areas | segment 4  
Revenue € 37,200 € 38,255
Profit (loss) 4,521 4,331
Income tax and/or profit from discontinued operations 2,378 2,254
Operating profit / (loss) before tax 6,899 6,585
Operating segment    
Geographical segments    
Profit (loss) 4,521 4,331
Intra-Group eliminations    
Geographical segments    
Revenue (2,232) (2,196)
Continental Europe    
Geographical segments    
Revenue 9,972 8,454
Continental Europe | Operating segment    
Geographical segments    
Revenue 10,282 9,103
Profit (loss) 1,645 1,648
Continental Europe | Intra-Group eliminations    
Geographical segments    
Revenue (310) (649)
United Kingdom    
Geographical segments    
Revenue 4,170 4,473
United Kingdom | Operating segment    
Geographical segments    
Revenue 4,404 4,515
Profit (loss) 705 837
United Kingdom | Intra-Group eliminations    
Geographical segments    
Revenue (234) (42)
Latin America    
Geographical segments    
Revenue 18,639 20,679
Latin America | Operating segment    
Geographical segments    
Revenue 18,470 20,283
Profit (loss) 2,633 2,494
Latin America | Intra-Group eliminations    
Geographical segments    
Revenue 169 396
United States    
Geographical segments    
Revenue 4,082 4,613
United States | Operating segment    
Geographical segments    
Revenue 4,204 4,687
Profit (loss) 472 373
United States | Intra-Group eliminations    
Geographical segments    
Revenue (122) (74)
Corporate center    
Geographical segments    
Revenue 337 36
Corporate center | Operating segment    
Geographical segments    
Revenue 2,072 1,863
Profit (loss) (934) (1,021)
Corporate center | Intra-Group eliminations    
Geographical segments    
Revenue € (1,735) € (1,827)