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Financial assets (Details) - EUR (€)
€ in Millions
6 Months Ended
Jun. 30, 2018
Jun. 30, 2017
Jan. 02, 2018
Dec. 31, 2017
Disclosure of financial assets [line items]        
Financial assets at fair value through profit or loss, classified as held for trading € 112,947   € 125,618 € 125,458
Non-trading financial assets mandatorily at fair value through profit or loss 5,263   4,672  
Financial assets at fair value through profit or loss, designated upon initial recognition or subsequently 48,043   42,075 34,782
Financial assets measured at fair value through other comprehensive income 120,831   126,353  
Financial assets at amortised cost 922,948   909,409  
Financial assets available-for-sale       133,271
Loans and receivables       903,013
Held-to-maturity investments       13,491
Interest income 1,345 € 2,165    
Derivatives        
Disclosure of financial assets [line items]        
Financial assets at fair value through profit or loss, classified as held for trading 55,997   57,243 57,243
Equity instruments        
Disclosure of financial assets [line items]        
Financial assets at fair value through profit or loss, classified as held for trading 17,670   21,353 21,353
Non-trading financial assets mandatorily at fair value through profit or loss 2,956   2,584  
Financial assets at fair value through profit or loss, designated upon initial recognition or subsequently       933
Financial assets measured at fair value through other comprehensive income 2,766   3,169  
Financial assets available-for-sale       4,790
Debt instruments        
Disclosure of financial assets [line items]        
Financial assets at fair value through profit or loss, classified as held for trading 27,005   36,554 36,351
Non-trading financial assets mandatorily at fair value through profit or loss 2,018   1,792  
Financial assets at fair value through profit or loss, designated upon initial recognition or subsequently 2,912   3,286 3,485
Financial assets measured at fair value through other comprehensive income 116,520   122,077  
Financial assets at amortised cost 39,524   35,772  
Financial assets available-for-sale       128,481
Loans and receivables       17,543
Held-to-maturity investments       13,491
Loans and advances        
Disclosure of financial assets [line items]        
Financial assets at fair value through profit or loss, classified as held for trading 12,275   10,468 10,511
Non-trading financial assets mandatorily at fair value through profit or loss 289   296  
Financial assets at fair value through profit or loss, designated upon initial recognition or subsequently 45,131   38,789 30,364
Financial assets measured at fair value through other comprehensive income 1,545   1,107  
Financial assets at amortised cost 883,424   € 873,637  
Loans and receivables       885,470
Loans and advances - Central banks        
Disclosure of financial assets [line items]        
Financial assets at fair value through profit or loss, designated upon initial recognition or subsequently 8,989      
Financial assets at amortised cost 15,377      
Loans and receivables       26,278
Loans and advances - Credit institutions        
Disclosure of financial assets [line items]        
Financial assets at fair value through profit or loss, classified as held for trading 7,172     1,696
Financial assets at fair value through profit or loss, designated upon initial recognition or subsequently 16,142     9,889
Financial assets at amortised cost 32,892      
Loans and receivables       39,567
Loans and advances - Customers        
Disclosure of financial assets [line items]        
Financial assets at fair value through profit or loss, classified as held for trading 5,103     8,815
Non-trading financial assets mandatorily at fair value through profit or loss 289      
Financial assets at fair value through profit or loss, designated upon initial recognition or subsequently 20,000     20,475
Financial assets measured at fair value through other comprehensive income 1,545      
Financial assets at amortised cost € 835,155      
Loans and receivables       € 819,625