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Risk management - Regulatory Capital (Details) - EUR (€)
€ in Millions
Dec. 31, 2017
Nov. 01, 2017
Jul. 03, 2017
Dec. 31, 2016
Nov. 04, 2016
Dec. 31, 2015
Nov. 04, 2015
Apr. 29, 2015
Jan. 29, 2015
Jan. 08, 2015
Dec. 31, 2014
Risk management                      
CET1 fully loaded ratio 10.84%                    
Reconciliation of accounting capital with regulatory capital                      
Subscribed capital € 8,068 € 48 € 729 € 7,291 € 74 € 7,217 € 59 € 128 € 131 € 607 € 6,292
Share premium account 51,053   € 6,343 44,912   45,001       € 6,893  
Reserves 52,577     49,244              
Treasury shares (22)     (7)   (210)          
Attributable profit 6,619     6,204   5,966          
Approved dividends (2,029)     (1,667)   (1,546)          
Total equity attributable to owners of parent 116,265     105,978              
Valuation Adjustments (21,777)     (15,039)              
Non-controlling interests 12,344     11,761   10,713          
TOTAL EQUITY 106,833     102,699   € 98,753         € 89,714
Goodwill and intangible assets (28,537)     (28,405)              
Eligible preference shares and preferred securities 7,635     6,469              
Accrued dividend (968)     (802)              
Other adjustments (7,679)     (6,253)              
Tier I (Phase-in) € 77,283     € 73,709