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Shareholder remuneration system and earnings per share - EPS Diluted (Details) - EUR (€)
€ / shares in Units, € in Millions
6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Diluted earnings per share [abstract]    
Profit attributable to the parent € (10,798) € 3,231
Remuneration of contingently convertible preference shares (CCP) (million euros) (278) (298)
Dilutive effect of changes in profit for the period arising from potential conversion of ordinary shares 0 0
Profit attributable to ordinary equity holders of parent including dilutive effects (11,076) 2,933
Profit or Loss from discontinued operations (non-controlling interest net) (million euros) 0 0
Profit or Loss from continuing operations (net of non-controlling interests and CCP) (million euros) € (11,076) € 2,933
Weighted average number of shares outstanding (in shares) 16,598,649,355 16,231,374,256
Dilutive effect of options/rights on shares (in shares) 40,016,222 41,832,881
Adjusted number of shares (in shares) 16,638,665,577 16,273,207,137
Total diluted earnings (loss) per share (eur per share) € (0.67) € 0.18
Diluted earnings per share from discontinued operations (eur per share) 0 0
Diluted earnings per share from continuing operations (eur per share) € (0.67) € 0.18