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Loss Per Share - Calculation of Basic and Diluted Loss Per Share (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 9 Months Ended
Jul. 31, 2020
Apr. 30, 2020
Jan. 31, 2020
Jul. 31, 2019
Apr. 30, 2019
Jan. 31, 2019
Jul. 31, 2020
Jul. 31, 2019
Numerator                
Net loss $ (15,331) $ (14,769) $ (40,151) $ (5,311) $ (19,530) $ (17,548) $ (70,251) $ (42,389)
Preferred dividends — Series B (800) $ (800) $ (931)   $ (800) $ (800)    
Net loss attributable to common stockholders (16,131)     $ (8,328)     (72,782) (64,242)
Series A warrant exchange $ (1,694)           $ (39,311) $ 0
Denominator                
Weighted average basic common shares 217,966,402     45,069,911     210,389,907 21,608,427
Effect of dilutive securities [1] 0     0     0 0
Weighted average diluted common shares 217,966,402     45,069,911     210,389,907 21,608,427
Basic loss per share $ (0.07)     $ (0.18)     $ (0.35) $ (2.97)
Diluted loss per share [1] $ (0.07)     $ (0.18)     $ (0.35) $ (2.97)
Series A Warrant [Member]                
Numerator                
Series A warrant exchange $ 0     $ 0     $ 0 $ (3,169)
Series B Preferred Stock [Member]                
Numerator                
Preferred dividends — Series B (800)     (810)     (2,531) (2,410)
Series C Preferred Stock [Member]                
Numerator                
Preferred stock deemed contributions (dividends) and redemption value adjustment, net 0     884     0 (6,522)
Series D Preferred Stock [Member]                
Numerator                
Preferred stock deemed dividends and redemption accretion $ 0     $ (3,091)     $ 0 $ (9,752)
[1] Due to the net loss to common stockholders in each of the periods presented above, diluted loss per share was computed without consideration to potentially dilutive instruments as their inclusion would have been anti-dilutive.