RESTRUCTURING COSTS

3 Months Ended

Mar. 31, 2013

3. RESTRUCTURING COSTS

Below is a reconciliation of the beginning and ending liability balances related to our restructuring efforts for the three months ended March 31, 2013. The expenses associated with these activities are reflected in "Restructuring costs" in our condensed consolidated statements of operations. Cash payments for restructuring costs from continuing operations were $0.7 million and $0.6 million during the three months ended March 31, 2013 and 2012, respectively. The components included in the reconciliation of the liability balances include costs related to our continuing and discontinued operations (in thousands):

	Balance at December 31, 2012		Provisions		Cash Payments			Non-cash			Balance at March 31, 2013
Accrued restructuring costs:
Severance and exit costs	$	615	$	47	$	(520	)	$	1		$	143
Contractual obligations		541		23		(140	)		(5	)		419
Total restructuring costs	$	1,156	$	70	$	(660	)	$	(4	)	$	562

Realignment of Workforce - 2012

During the three months ended March 31, 2013, we recorded restructuring expense of $0.1 million of adjustments relating primarily to 2012 severance costs. To date, we have recorded $2.0 million of severance costs and eliminated approximately 50 positions in an effort to consolidate and streamline various functions of our workforce. On a segment basis, these restructuring costs totaled $1.0 million in North America, $0.6 million in Europe and $0.4 million in Asia Pacific. Our reserve for the 2012 realignment was $0.1 million at March 31, 2013, which we anticipate will be paid within a year.

Realignment of Workforce - 2010

During 2010, we eliminated approximately 165 positions in an effort to consolidate and streamline various functions of our workforce. To date, we have recorded $9.3 million of severance costs and $0.6 million of lease termination costs associated with this realignment. We have also recorded $1.8 million of asset impairments in connection with these restructuring efforts. In addition, we recorded $0.9 million of exit costs related to marketing efforts abandoned during 2010 and $0.5 million of exit costs related to the reorganization of our operating structure subsequent to the sale of our PGiSend messaging business as restructuring costs. On a segment basis, these restructuring costs totaled $7.7 million in North America, including accelerated vesting of restricted stock with a fair market value of $0.2 million, $2.4 million in Europe and $1.2 million in Asia Pacific. Our reserve for the 2010 realignment, comprised of severance costs, was $0.1 million at March 31, 2013. We anticipate the severance costs will be paid within a year.

Realignment of Workforce - 2009

During 2009, we executed a restructuring plan to consolidate and streamline various functions of our workforce. As part of these consolidations, we eliminated approximately 500 positions. To date, we have recorded total severance and exit costs of $14.6 million associated with this realignment, including accelerated vesting of restricted stock with a fair market value of $0.2 million in North America. We have also recorded $4.4 million of lease termination costs associated with office locations in North America and Europe. On a segment basis, these restructuring costs totaled $12.4 million in North America, $6.0 million in Europe and $0.6 million in Asia Pacific. Our reserve for the 2009 realignment, comprised of lease termination costs, was $0.4 million at March 31, 2013. We anticipate these costs will be paid within the next three years.

- Definition

The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled.

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