XML 64 R45.htm IDEA: XBRL DOCUMENT v2.4.0.8
SIGNIFICANT ACCOUNTING POLICIES (Narrative) (Details) (USD $)
12 Months Ended 12 Months Ended 12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Mar. 31, 2013
Investment In Cloud Solutions Provider
Dec. 31, 2013
Convertible Investment In Marketplace
Sep. 30, 2012
Convertible Investment In Marketplace
Dec. 31, 2013
Investment In Conferencing Company
Jun. 30, 2011
Investment In Conferencing Company
Dec. 31, 2013
Minimum
Dec. 31, 2013
Maximum
Dec. 31, 2013
Furniture and fixtures
Minimum
Dec. 31, 2013
Furniture and fixtures
Maximum
Dec. 31, 2013
Capitalized software
Minimum
Dec. 31, 2013
Capitalized software
Maximum
Dec. 31, 2013
Computer, communication and network equipment
Minimum
Dec. 31, 2013
Computer, communication and network equipment
Maximum
Dec. 31, 2013
Software Development
Maximum
Dec. 31, 2013
North America
Dec. 31, 2012
North America
Dec. 31, 2011
North America
Significant Accounting Policies [Line Items]                                        
Restricted cash $ 0 $ 600,000                                    
Unbilled revenue within accounts receivable 5,700,000 6,700,000                                    
Billing period lag (in days) 30 days                                      
Provision for doubtful accounts 514,000 1,089,000 626,000                                  
Write-offs of doubtful accounts 600,000 900,000 900,000                                  
Accounts receivable, allowance for doubtful accounts 800,000 800,000 600,000                                  
Tangible assets estimated useful life (in years)                     5 years 7 years     3 years 5 years        
Finite lived intangible assets useful life (in years)                 1 year 20 years     2 years 5 years     5 years      
Capitalized Computer Software, Additions 17,500,000 15,300,000 15,300,000                                  
Capitalized software depreciation expense 13,700,000 12,100,000 10,200,000                                  
Percentage by which fair value exceeds carrying value of assets                                   20.00%    
Asset impairments 1,196,000 879,000 456,000                             238,000 861,000 440,000
Investment accounted for under cost method investment 2,100,000 1,900,000   1,000,000   1,000,000   1,000,000                        
Interest earned on cost method investment (as a percent)         8.00%                              
USF charges 27,100,000 32,000,000 30,400,000                                  
Shares repurchased (in shares) 100,000 3,200,000                                    
Repurchase and retirement of common stock, value 1,381,000 27,892,000 22,066,000                                  
Average price per share paid for stock repurchase $ 10.54 $ 8.81                                    
Shares withheld in satisfaction of employee tax withholding obligations 215,387 246,735                                    
Payments related to tax withholding for share-based compensation 2,700,000 2,000,000                                    
Preferred stock, shares authorized 5,000,000.0                                      
Preferred stock, par or stated value per share $ 0.01                                      
Advertising and promotion costs 6,100,000 8,900,000 16,900,000                                  
Prepaid Advertising 0 300,000                                    
Available-for-sale securities $ 3,537,000 $ 0         $ 3,500,000