RESTRUCTURING

During the first quarter of 2009, the Company announced a restructuring program and reduced its headcount by approximately 450 full-time positions. The restructuring program was completed in 2009. Total costs incurred as of December 31, 2011 since the inception of the restructuring program were $27.5 million, of which $26.3 million was related to the Company’s Enterprise division and $1.2 million was related to its Online Services division.

Restructuring charges related to the reduction of the Company’s headcount and non-cancelable lease costs related to the consolidation and exiting of excess facilities by segment consists of the following for the years ended:



	December 31,
	2011		2010		2009
	(In thousands)
Enterprise division	$	24	$	796	$	25,460
Online Services division	—		175		1,013
Total restructuring charges	$	24	$	971	$	26,473

Restructuring accruals

As of December 31, 2011, the outstanding restructuring liability relates to non-cancelable lease costs related to the consolidation of excess facilities that the Company expects to pay over the lives of the related obligations through fiscal 2012, all of which were related to the Company’s Enterprise division.

The activity in the Company’s restructuring accruals for the year ended December 31, 2011 is summarized as follows (in thousands):



	Total
Balance at January 1, 2011	$	1,275
Employee severance and related costs	24
Adjustments to non-cancelable lease costs and other charges	—
Payments	(1,267		)
Reversal of previous charges	—
Balance at December 31, 2011	$	32