Segment Information

12 Months Ended

Sep. 30, 2025

Segment Reporting [Abstract]

Segment Information

NOTE 13: SEGMENT INFORMATION

Our operations are primarily managed on a geographical basis and consist of three reportable segments. Our chief operating decision maker (“CODM”) is our chief executive officer. The CODM uses key financial information such as revenue growth, pawn service charges, segment gross profit, and segment contribution by comparing to and monitoring against budget and prior year results to evaluate segment performance and allocate resources.

We currently report our segments as follows:

•U.S. Pawn — All pawn activities in the United States.

•Latin America Pawn — All pawn activities in Mexico and other parts of Latin America.

•Other Investments — Primarily our equity interest in Cash Converters and our investment in and notes receivable from Founders.

Corporate items include administrative expenses, depreciation and amortization, loss (gain) on sale or disposal of assets, interest income and expense and other (income) expense, and are not allocated between the segments. There are no inter-segment revenues presented below, and the amounts below were determined in accordance with the same accounting principles used in our consolidated financial statements.

The following income (loss) before income taxes tables present revenue for each reportable segment, disaggregated revenue within our reportable segments and Corporate, segment profits and segment contribution.

	Fiscal Year Ended September 30, 2025
(in thousands)	U.S. Pawn		Latin America Pawn		Other Investments		Total Segments		Corporate Items		Consolidated
Revenues:
Merchandise sales	$	475,252	$	225,747	$	—	$	700,999	$	—	$	700,999
Jewelry scrap sales	85,658		13,226		—		98,884		—		98,884
Pawn service charges	351,479		122,749		—		474,228		—		474,228
Other revenues	103		66		—		169		—		169
Total revenues	912,492		361,788		—		1,274,280		—		1,274,280
Merchandise cost of goods sold	299,107		156,570		—		455,677		—		455,677
Jewelry scrap cost of goods sold	62,746		9,792		—		72,538		—		72,538
Gross profit	550,639		195,426		—		746,065		—		746,065
Segment and corporate expenses (income):
Store expenses	339,378		141,730		—		481,108		—		481,108
General and administrative	—		—		—		—		83,500		83,500
Impairment of other assets	263		—		—		263		614		877
Depreciation and amortization	10,750		8,612		—		19,362		13,176		32,538
Loss (gain) on sale or disposal of assets and other	83		52		—		135		—		135
Other operating income	—		—		—		—		(1,262)		(1,262)
Interest expense	—		—		—		—		23,029		23,029
Interest income	—		(1,251)		(2,646)		(3,897)		(10,824)		(14,721)
Equity in net (income) loss of unconsolidated affiliates	—		—		(6,936)		(6,936)		786		(6,150)
Other income	—		(330)		—		(330)		568		238
Segment contribution	$	200,165	$	46,613	$	9,582	$	256,360
Income (loss) before income taxes							$	256,360	$	(109,587)	$	146,773

	Fiscal Year Ended September 30, 2024
(in thousands)	U.S. Pawn		Latin America Pawn		Other Investments		Total Segments		Corporate Items		Consolidated
Revenues:
Merchandise sales	$	459,251	$	204,485	$	—	$	663,736	$	—	$	663,736
Jewelry scrap sales	54,344		6,738		—		61,082		—		61,082
Pawn service charges	322,362		114,183		—		436,545		—		436,545
Other revenues	126		78		35		239		—		239
Total revenues	836,083		325,484		35		1,161,602		—		1,161,602
Merchandise cost of goods sold	288,894		138,509		—		427,403		—		427,403
Jewelry scrap cost of goods sold	45,926		6,000		—		51,926		—		51,926
Gross profit	501,263		180,975		35		682,273		—		682,273
Segment and corporate expenses (income):
Store expenses	325,816		135,239		—		461,055		—		461,055
General and administrative	—		—		—		—		75,557		75,557
Impairment of other assets	—		—		—		—		843		843
Depreciation and amortization	10,147		8,865		—		19,012		14,057		33,069
Loss (gain) on sale or disposal of assets and other	3		(140)		—		(137)		121		(16)
Other operating Income	—		—		—		—		(765)		(765)
Interest expense	—		—		—		—		13,585		13,585
Interest income	—		(1,612)		(2,422)		(4,034)		(6,541)		(10,575)
Equity in net (income) loss of unconsolidated affiliates	—		—		(4,993)		(4,993)		282		(4,711)
Other income	7		(218)		—		(211)		(1,166)		(1,377)
Segment contribution	$	165,290	$	38,841	$	7,450	$	211,581
Income (loss) before income taxes							$	211,581	$	(95,973)	$	115,608

	Fiscal Year Ended September 30, 2023
(in thousands)	U.S. Pawn		Latin America Pawn		Other Investments		Total Segments		Corporate Items		Consolidated
Revenues:
Merchandise sales	$	432,578	$	182,868	$	—	$	615,446	$	—	$	615,446
Jewelry scrap sales	43,305		6,223		—		49,528		—		49,528
Pawn service charges	285,919		97,853		—		383,772		—		383,772
Other revenues	119		121		55		295		—		295
Total revenues	761,921		287,065		55		1,049,041		—		1,049,041
Merchandise cost of goods sold	267,874		126,905		—		394,779		—		394,779
Jewelry scrap cost of goods sold	37,709		6,715		—		44,424		—		44,424
Gross profit	456,338		153,445		55		609,838		—		609,838
Segment and corporate expenses (income):
Store expenses	299,319		119,255		—		418,574		—		418,574
General and administrative	—		(3)		—		(3)		67,532		67,529
Impairment of goodwill and intangibles assets	—		—		—		—		4,343		4,343
Depreciation and amortization	10,382		9,191		—		19,573		12,558		32,131
Loss (gain) on sale or disposal of assets and other	115		(289)		—		(174)		382		208
Other operating Income	—		(5,097)		—		(5,097)		—		(5,097)
Interest expense	—		—		—		—		16,456		16,456
Interest income	(2)		(1,139)		(1,500)		(2,641)		(4,829)		(7,470)
Equity in net loss of unconsolidated affiliates	—		—		28,459		28,459		—		28,459
Other (income) expense	—		(131)		31		(100)		3,172		3,072
Segment contribution	$	146,524	$	31,658	$	(26,935)	$	151,247
Income (loss) before income taxes							$	151,247	$	(99,614)	$	51,633

The following table presents separately identified segment assets:

(in thousands)	Pawn Loans		Inventory		Other Investments		Total
Assets as of September 30, 2025
U.S. Pawn	$	233,774	$	185,640	$	—	$	419,414
Latin America Pawn	73,722		62,817		—		136,539
Total segment assets							$	555,953
Other Investments *	—		—		92,556		92,556
Total other assets							1,302,700
Total consolidated assets							$	1,951,209
Assets as of September 30, 2024
U.S. Pawn	$	214,306	$	138,624	$	—	$	352,930
Latin America Pawn	59,778		53,299		—		113,077
Total segment assets							$	466,007
Other Investments *	—		—		79,421		79,421
Total other assets							947,809
Total consolidated assets							$	1,493,237

* The CODM does not review Other Investments assets for purposes of assessing segment performance and allocating resources. As such, the asset balance for Other Investments is not included within the total segment assets caption. The Other Investments balance includes the investment in Cash Converters, refer to Note 5 for the investment value.

The following tables provide geographic information:

	Fiscal Year Ended September 30,
(in thousands)	2025		2024		2023
Revenues:
United States	$	912,492	$	836,083	$	761,921
Mexico	267,300		247,613		223,765
Other Latin America	94,488		77,871		63,300
Other Investments	—		35		55
Total revenues	$	1,274,280	$	1,161,602	$	1,049,041

	September 30,
(in thousands)	2025		2024
Property and equipment, net:
United States	$	37,130	$	35,634
Mexico	27,184		21,839
Other Latin America	11,017		8,500
Property and equipment, net	$	75,331	$	65,973