Other Charges

12 Months Ended

Sep. 30, 2021

Restructuring and Related Activities [Abstract]

Other Charges

NOTE 2: OTHER CHARGES

During the fourth quarter of fiscal 2020, we began to implement strategic initiatives to refocus on our core pawn business and optimize our cost structure in order to improve our bottom line performance and position us for sustainable growth. The initiatives focused on workforce reductions, closure of our CASHMAX operations, store closures, write-offs and other miscellaneous charges.

We recorded $0.2 million of charges for the fiscal year ended September 30, 2021 related to the closure of store operations in Peru.

(in thousands)	Accrued Charges at September 30, 2020		Charges		Payments and Adjustments		Accrued Charges at September 30, 2021
Cash charges:
Labor reduction costs	$	5,946	$	—	$	5,623	$	323
CASHMAX shutdown costs	800		—		800		—
Store closure costs	1,806		229		1,806		229
Other	2,166		—		166		2,000
	$	10,718	$	229	$	8,395	$	2,552

We recorded $20.4 million of charges for the fiscal year ended September 30, 2020, as summarized below:

•$6.4 million in severance and other payroll-related costs related to a headcount reduction in the corporate office;

•$4.9 million in costs related to the closure of the CASHMAX business and related operations, primarily consisting of severance and other payroll-related costs, net asset write-offs, impairment of internally developed software and contract termination costs;

•$4.1 million in costs primarily related to the closure of four stores in U.S. Pawn and three stores in Latin America Pawn, consisting primarily of severance and other payroll-related costs and reserves on net assets; and

• $5.0 million in other miscellaneous charges, primarily consisting of impairment of internally developed software and contract termination costs.

(in thousands)	Accrued Charges at September 30, 2019		Charges		Payments and Adjustments		Accrued Charges at September 30, 2020
Cash charges:
Labor reduction costs	$	—	$	6,438	$	492	$	5,946
CASHMAX shutdown costs	—		1,751		951		800
Store closure costs	—		1,806		—		1,806
Other	—		2,486		320		2,166
	$	—	$	12,481	$	1,763	$	10,718
Non-cash charges:
Labor reduction costs			$	—
CASHMAX shutdown costs			3,092
Store closure costs			2,328
Other			2,485
			$	20,386