Segment Information

9 Months Ended

Jun. 30, 2020

Segment Reporting [Abstract]

SEGMENT INFORMATION

NOTE 12: SEGMENT INFORMATION

During the first quarter of fiscal 2020, the Company revised its financial information our chief operating decision maker (our chief executive officer) reviews for operational decision-making purposes and for allocation of capital to include the separate financial results of our Lana business. The Company's historical segment results have been recast to conform to current presentation. The Company currently reports segment information as follows: U.S. Pawn — all pawn activities in the United States; Latin America Pawn — all pawn activities in Mexico and other parts of Latin America; Lana — our differentiated customer-centric engagement platform; and Other International — primarily the Company's equity interest in the net income of Cash Converters International and consumer finance activities in Canada. There are no inter-segment revenues presented below, and the amounts below were determined in accordance with the same accounting principles used in the Company's condensed consolidated financial statements. While we expect the operations of the Lana segment to have a positive impact on pawn loan redemption rates and therefore pawn service charges and yield, the pawn service charges will all be reported in our pawn segments rather than allocated to the Lana segment. Only discrete revenues related to the Lana segment will be reported in the Lana segment results. As a digital offering, Lana has no separate physical store locations.

	Three Months Ended June 30, 2020
	U.S. Pawn		Latin America Pawn			Lana			Other International			Total Segments			Corporate Items			Consolidated
	(in thousands)
Revenues:
Merchandise sales	$	116,258	$	20,279		$	—		$	—		$	136,537		$	—		$	136,537
Jewelry scrapping sales	17,129		3,174			—			—			20,303			—			20,303
Pawn service charges	41,069		11,391			—			—			52,460			—			52,460
Other revenues	40		—			9			884			933			—			933
Total revenues	174,496		34,844			9			884			210,233			—			210,233
Merchandise cost of goods sold	75,838		16,021			—			—			91,859			—			91,859
Jewelry scrapping cost of goods sold	12,875		3,283			—			—			16,158			—			16,158
Other cost of revenues	—		32			—			—			32			—			32
Net revenues	85,783		15,508			9			884			102,184			—			102,184
Segment and corporate expenses (income):
Operations	66,243		15,041			1,497			1,057			83,838			—			83,838
Administrative	—		—			—			—			—			14,688			14,688
Depreciation and amortization	2,749		1,647			337			3			4,736			2,943			7,679
Loss (gain) on sale or disposal of assets and other	234		23			—			(20		)	237			18			255
Interest expense	—		—			36			140			176			5,203			5,379
Interest income	—		(404		)	—			—			(404		)	(224		)	(628		)
Equity in net loss of unconsolidated affiliates	—		—			—			1,183			1,183			—			1,183
Impairment of goodwill and intangible assets	—		—			—			—			—			—			—
Other (income) expense	—		(61		)	—			(5		)	(66		)	74			8
Segment contribution (loss)	$	16,557	$	(738	)	$	(1,861	)	$	(1,474	)	$	12,484
Income (loss) from continuing operations before income taxes												$	12,484		$	(22,702	)	$	(10,218	)

	Three Months Ended June 30, 2019
	U.S. Pawn		Latin America Pawn			Lana			Other International			Total Segments			Corporate Items			Consolidated
	(in thousands)
Revenues:
Merchandise sales	$	83,904	$	19,998		$	—		$	—		$	103,902		$	—		$	103,902
Jewelry scrapping sales	13,889		4,323			—			—			18,212			—			18,212
Pawn service charges	58,635		20,345			—			—			78,980			—			78,980
Other revenues	34		67			—			1,270			1,371			—			1,371
Total revenues	156,462		44,733			—			1,270			202,465			—			202,465
Merchandise cost of goods sold	52,855		17,416			—			—			70,271			—			70,271
Jewelry scrapping cost of goods sold	11,599		4,166			—			—			15,765			—			15,765
Other cost of revenues	—		—			—			576			576			—			576
Net revenues	92,008		23,151			—			694			115,853			—			115,853
Segment and corporate expenses (income):
Operations	65,449		18,284			1,368			994			86,095			—			86,095
Administrative	—		—			—			—			—			13,685			13,685
Depreciation and amortization	2,934		1,626			—			72			4,632			2,622			7,254
(Gain) loss on sale or disposal of assets and other	4		(8		)	—			6			2			22			24
Interest expense	—		1,491			—			76			1,567			8,265			9,832
Interest income	—		(376		)	—			—			(376		)	(2,796		)	(3,172		)
Equity in net income of unconsolidated affiliates	—		—			—			(1,320		)	(1,320		)	—			(1,320		)
Impairment of investment in unconsolidated affiliates	—		—			—			—			—			—			—
Other expense (income)	—		34			—			6			40			(44		)	(4		)
Segment contribution (loss)	$	23,621	$	2,100		$	(1,368	)	$	860		$	25,213
Income from continuing operations before income taxes												$	25,213		$	(21,754	)	$	3,459

	Nine Months Ended June 30, 2020
	U.S. Pawn		Latin America Pawn			Lana			Other International			Total Segments			Corporate Items			Consolidated
	(in thousands)
Revenues:
Merchandise sales	$	314,059	$	79,036		$	—		$	—		$	393,095		$	—		$	393,095
Jewelry scrapping sales	32,905		8,804			—			—			41,709			—			41,709
Pawn service charges	166,859		50,548			—			—			217,407			—			217,407
Other revenues	107		50			13			3,570			3,740			—			3,740
Total revenues	513,930		138,438			13			3,570			655,951			—			655,951
Merchandise cost of goods sold	202,488		59,223			—			—			261,711			—			261,711
Jewelry scrapping cost of goods sold	25,430		8,099			—			—			33,529			—			33,529
Other cost of revenues	—		69			—			1,024			1,093			—			1,093
Net revenues	286,012		71,047			13			2,546			359,618			—			359,618
Segment and corporate expenses (income):
Operations	201,921		53,493			3,571			3,850			262,835			—			262,835
Administrative	—		—			—			—			—			46,797			46,797
Depreciation and amortization	8,325		5,476			726			60			14,587			8,587			23,174
Loss (gain) on sale or disposal of assets and other	234		(72		)	—			(20		)	142			1,118			1,260
Interest expense	—		430			—			464			894			15,695			16,589
Interest income	—		(1,161		)	—			—			(1,161		)	(1,251		)	(2,412		)
Equity in net loss of unconsolidated affiliates	—		—			—			5,896			5,896			—			5,896
Impairment of goodwill and intangible assets	10,000		35,936			—			1,124			47,060			—			47,060
Other (income) expense	—		(303		)	—			14			(289		)	7			(282		)
Segment contribution (loss)	$	65,532	$	(22,752	)	$	(4,284	)	$	(8,842	)	$	29,654
Income (loss) from continuing operations before income taxes												$	29,654		$	(70,953	)	$	(41,299	)

	Nine Months Ended June 30, 2019
	U.S. Pawn		Latin America Pawn			Lana			Other International			Total Segments			Corporate Items			Consolidated
	(in thousands)
Revenues:
Merchandise sales	$	275,639	$	70,547		$	—		$	—		$	346,186		$	—		$	346,186
Jewelry scrapping sales	28,357		9,516			—			—			37,873			—			37,873
Pawn service charges	184,658		59,640			—			—			244,298			—			244,298
Other revenues	125		134			—			4,274			4,533			—			4,533
Total revenues	488,779		139,837			—			4,274			632,890			—			632,890
Merchandise cost of goods sold	172,931		52,252			—			—			225,183			—			225,183
Jewelry scrapping cost of goods sold	23,680		8,968			—			—			32,648			—			32,648
Other cost of revenues	—		—			—			1,467			1,467			—			1,467
Net revenues	292,168		78,617			—			2,807			373,592			—			373,592
Segment and corporate expenses (income):
Operations	200,884		54,703			4,981			6,169			266,737			—			266,737
Administrative	—		—			—			—			—			41,814			41,814
Depreciation and amortization	8,951		4,543			—			190			13,684			7,430			21,114
Loss on sale or disposal of assets and other	2,856		743			—			22			3,621			22			3,643
Interest expense	—		1,570			—			280			1,850			25,362			27,212
Interest income	—		(1,226		)	—			—			(1,226		)	(8,411		)	(9,637		)
Equity in net loss of unconsolidated affiliates	—		—			—			(632		)	(632		)	—			(632		)
Impairment of investment in unconsolidated affiliates	—		—			—			19,725			19,725			—			19,725
Other (income) expense	—		(63		)	—			290			227			(348		)	(121		)
Segment contribution (loss)	$	79,477	$	18,347		$	(4,981	)	$	(23,237	)	$	69,606
Income from continuing operations before income taxes												$	69,606		$	(65,869	)	$	3,737