NOTE 13: ALLOWANCE FOR LOSSES AND CREDIT QUALITY OF CONSUMER LOANS

Grupo Finmart customers obtain installment loans with a series of payments due over the stated term, which can be as long as four years. We recognize consumer loan interest related to loans we originate based on the percentage of consumer loans made that we believe to be collectible, and reserve the percentage of interest we expect not to collect, over the period in which payments are expected to be received under the effective interest method.

Loans to Grupo Finmart customers whose employment is continuing are referred to as “in-payroll” loans, while loans to Grupo Finmart customers whose employment is discontinued are referred to as “out-of-payroll” loans. A customer is generally considered to have discontinued their employment if they are no longer employed by the employer that is responsible for the payroll withholding. We do not reclassify non-performing loans to performing status if there are subsequent collections on the non-performing loans. We establish reserves for Grupo Finmart loans as follows:


•	We reserve 100% of non-performing loans, which for this purpose we consider to be:


◦	Out-of-payroll loans for which Grupo Finmart is not receiving payments; and


◦	In-payroll loans for which Grupo Finmart has not received any payments for 180 consecutive days.


•	We also establish additional reserves on loan principal and accrued interest reserves for performing loans based on historical experience.

When we reserve 100% of a Grupo Finmart loan, we charge the loan principal to consumer loan bad debt expense, reduce interest revenue by the amount of unpaid interest theretofore accrued on the loan and cease accruing interest revenue. Future collections are recorded as a reduction of consumer loan bad debt expense (in the case of written-off principal) and an increase in consumer loan fee revenue (in the case of written-off accrued interest) after principal has been recovered. Long-term unsecured consumer loan bad debt expense is included in "Loss from discontinued operations, net of tax" in our condensed consolidated statements of operations.

Grupo Finmart provides an allowance for losses on performing, in-payroll loans and related interest receivable based on historical collection experience. Changes in the principal and interest receivable valuation allowances are charged to "Loss from discontinued operations, net of tax" in our condensed consolidated statements of operations.

The following table presents changes in the allowance for credit losses, as well as the recorded investment in our financing receivables by portfolio segment for the periods presented and excludes items such as non-sufficient funds fees, repossession fees, auction fees and interest:



Description	Allowance Balance at Beginning of Period		Charge-offs			Recoveries		Provision (Benefit)			Translation Adjustment			Allowance Balance at End of Period (a)		Financing Receivable at End of Period (a)

	(in thousands)
Unsecured short-term consumer loans: (b)
Three Months Ended June 30, 2016	$	8,459	$	(928	)	$	653	$	249		$	(639	)	$	7,794	$	9,946
Three Months Ended June 30, 2015	12,217		(7,159		)	3,160		4,129			593			12,940		29,214
Nine Months Ended June 30, 2016	11,498		(5,157		)	2,862		(251		)	(1,158		)	7,794		9,946
Nine Months Ended June 30, 2015	14,645		(23,239		)	9,946		11,987			(399		)	12,940		29,214
Secured short-term consumer loans: (c)
Three Months Ended June 30, 2016	$	—	$	—		$	—	$	—		$	—		$	—	$	—
Three Months Ended June 30, 2015	816		(9,983		)	9,135		752			—			720		5,464
Nine Months Ended June 30, 2016	2,004		(2,229		)	436		(211		)	—			—		—
Nine Months Ended June 30, 2015	1,049		(37,375		)	33,872		3,174			—			720		5,464
Unsecured long-term consumer loans: (a)
Three Months Ended June 30, 2016	$	69,599	$	(1,021	)	$	—	$	5,951		$	(4,780	)	$	69,749	$	141,158
Three Months Ended June 30, 2015	44,721		(2,894		)	255		2,855			(1,228		)	43,709		163,167
Nine Months Ended June 30, 2016	50,645		(2,234		)	—		26,185			(4,847		)	69,749		141,158
Nine Months Ended June 30, 2015	38,087		(3,162		)	255		14,518			(5,989		)	43,709		163,167


(a)	These amounts are included in "Current assets held for sale" and "Non-current assets held for sale" in our condensed consolidated balance sheets and pertain to Grupo Finmart consumer loans. See Note 2 for further detail on discontinued operations.


(b)	No aging allowance disclosure provided for these amounts as our policy is to charge-off all amounts on the first day after the due date. These amounts primarily include activity pertaining to our Canadian operations in the Other International segment and are included in "Prepaid expenses and other current assets" in our condensed consolidated balance sheets.


(c)	As a result of our discontinuance of USFS, our secured short-term consumer loan balance was reduced to zero as of December 31, 2015. As such, no further aging allowance disclosure has been provided for these amounts. See Note 2 for further detail on discontinued operations. These amounts are included in "Prepaid expenses and other current assets" in our condensed consolidated balance sheets.

The following table presents an aging analysis of past due financing receivables held by Grupo Finmart and included in "Current assets held for sale" and "Non-current assets held for sale" in our condensed consolidated balance sheets:



	Days Past Due								Total Past Due		Current Receivable		Translation Adjustment		Total Financing Receivable		Allowance Balance		Recorded Investment > 90 Days Accruing
	1-30		31-60		61-90		>90		Total Past Due		Current Receivable		Translation Adjustment		Total Financing Receivable		Allowance Balance		Recorded Investment > 90 Days Accruing

	(in thousands)
Unsecured long-term consumer loans:
June 30, 2016
Performing loans	$	4,083	$	1,705	$	1,591	$	2,723	$	10,102	$	65,066	$	—	$	75,168	$	3,759	$	2,723
Non-performing loans	841		683		918		61,051		63,493		2,497		—		65,990		65,990		—
	$	4,924	$	2,388	$	2,509	$	63,774	$	73,595	$	67,563	$	—	$	141,158	$	69,749	$	2,723
June 30, 2015
Performing loans	$	10,448	$	6,038	$	2,627	$	3,689	$	22,802	$	102,072	$	828	$	125,702	$	6,244	$	3,689
Non-performing loans	485		484		825		34,006		35,800		1,665		—		37,465		37,465		—
	$	10,933	$	6,522	$	3,452	$	37,695	$	58,602	$	103,737	$	828	$	163,167	$	43,709	$	3,689
September 30, 2015
Performing loans	$	6,783	$	6,179	$	6,776	$	5,766	$	25,504	$	87,272	$	—	$	112,776	$	5,128	$	5,766
Non-performing loans	553		701		613		41,670		43,537		1,980		—		45,517		45,517		—
	$	7,336	$	6,880	$	7,389	$	47,436	$	69,041	$	89,252	$	—	$	158,293	$	50,645	$	5,766