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Loss Reserves - Delinquent Items (Details) - loan
Mar. 31, 2020
Dec. 31, 2019
Mar. 31, 2019
Dec. 31, 2018
Aging of the Primary Delinquent Inventory [Abstract]        
3 months or less (in loans) 7,567 9,447 8,568  
3 months or less (as a percent) 28.00% 32.00% 28.00%  
4 - 11 months (in loans) 9,535 9,664 9,997  
4 - 11 months (as a percent) 35.00% 32.00% 32.00%  
12 months or more (in loans) 10,282 10,917 12,356  
12 months or more (as a percent) 37.00% 36.00% 40.00%  
Total primary delinquent inventory (in loans) 27,384 30,028 30,921 32,898
Total primary delinquent inventory (as a percent) 100.00% 100.00% 100.00%  
Primary claims received inventory included in ending delinquent inventory (in loans) 472 538 665  
Percent of 12 months or more delinquent inventory, delinquent for more than 36 months (as a percent) 34.00% 36.00% 38.00%