Business Segments and International Operations (Tables)

12 Months Ended

Nov. 30, 2019

Reconciliation of Operating Profit (Loss) from Segments to Consolidated

The following table provides revenue and contribution margin from our reportable segments and reconciles to the consolidated income from continuing operations before income taxes:



	Fiscal Year Ended
(In thousands)	November 30, 2019			November 30, 2018			November 30, 2017
				As Adjusted⁽¹⁾			As Adjusted⁽¹⁾
Segment revenue:
OpenEdge	$	296,929		$	277,806		$	279,823
Data Connectivity and Integration	39,903			23,129			29,434
Application Development and Deployment	76,466			78,046			79,897
Total revenue	413,298			378,981			389,154
Segment costs of revenue and operating expenses:
OpenEdge	85,209			67,820			75,791
Data Connectivity and Integration	7,973			7,634			10,270
Application Development and Deployment	23,993			27,087			27,116
Total costs of revenue and operating expenses	117,175			102,541			113,177
Segment contribution margin:
OpenEdge	211,720			209,986			204,032
Data Connectivity and Integration	31,930			15,495			19,164
Application Development and Deployment	52,473			50,959			52,781
Total contribution margin	296,123			276,440			275,977
Other unallocated expenses⁽²⁾	256,039			208,626			218,487
Income from operations	40,084			67,814			57,490
Other expense, net	(11,589		)	(7,018		)	(5,027		)
Income before income taxes	$	28,495		$	60,796		$	52,463
⁽¹⁾The Company adopted the accounting standard related to revenue recognition ("ASC 606") effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Summary of Significant Accounting Policies for further information.
⁽²⁾The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: certain product development and corporate sales and marketing expenses, customer support, administration, amortization and impairment of acquired intangibles, impairment of long-lived assets, loss on assets held for sale, stock-based compensation, fees related to shareholder activist, restructuring, and acquisition-related expenses.

Revenue from External Customers by Revenue Type

Information relating to revenue from external customers by revenue type is as follows (in thousands):



	Fiscal Year Ended
	November 30, 2019		November 30, 2018		November 30, 2017
			As Adjusted⁽¹⁾		As Adjusted⁽¹⁾
Performance obligations transferred at a point in time:
Software licenses	$	122,552	$	99,800	$	113,643
Performance obligations transferred over time:
Maintenance	259,006		249,171		243,508
Services	31,740		30,010		32,003
Total revenue	$	413,298	$	378,981	$	389,154
⁽¹⁾The Company adopted the accounting standard related to revenue recognition ("ASC 606") effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Summary of Significant Accounting Policies for further information.

Revenue from External Customers from Different Geographical Areas

Information relating to revenue from external customers from different geographical areas is as follows (in thousands):



	Fiscal Year Ended
	November 30, 2019		November 30, 2018		November 30, 2017
			As Adjusted⁽¹⁾		As Adjusted⁽¹⁾
United States	$	213,252	$	187,627	$	214,232
Canada	20,659		16,630		21,583
EMEA	137,301		135,055		117,509
Latin America	19,665		18,046		16,002
Asia Pacific	22,421		21,623		19,828
Total revenue	$	413,298	$	378,981	$	389,154
⁽¹⁾The Company adopted the accounting standard related to revenue recognition ("ASC 606") effective December 1, 2018 using the full retrospective method. See Note 1. Nature of Business and Summary of Significant Accounting Policies for further information.