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Stock-Based Compensation (Tables)
 6 Months Ended
May 31, 2019
Share-based Payment Arrangement [Abstract]  
Classification of Stock-Based Compensation
The following table provides the classification of stock-based compensation as reflected on our condensed consolidated statements of operations (in thousands): 
 
Three Months Ended
 
Six Months Ended
 
May 31,
2019
 
May 31,
2018
 
May 31,
2019
 
May 31,
2018
Cost of maintenance and services
$
250

 
$
269

 
$
494

 
$
515

Sales and marketing
1,190

 
995

 
2,238

 
1,365

Product development
1,936

 
1,984

 
3,864

 
4,030

General and administrative
2,740

 
2,332

 
5,326

 
4,240

Total stock-based compensation
$
6,116

 
$
5,580

 
$
11,922

 
$
10,150