Business Segments and International Operations (Tables)

9 Months Ended

Aug. 31, 2018

Segment Reporting [Abstract]

Reconciliation of Operating Profit (Loss) from Segments to Consolidated

The following table provides revenue and contribution margin from our reportable segments and reconciles to our consolidated income before income taxes:

	Three Months Ended						Nine Months Ended
(In thousands)	August 31, 2018			August 31, 2017			August 31, 2018			August 31, 2017
Segment revenue:
OpenEdge	$	68,029		$	68,135		$	204,404		$	198,533
Data Connectivity and Integration	7,597			8,987			20,989			22,911
Application Development and Deployment	20,057			20,188			60,439			60,049
Total revenue	95,683			97,310			285,832			281,493
Segment costs of revenue and operating expenses:
OpenEdge	16,419			18,374			47,194			52,538
Data Connectivity and Integration	1,520			2,200			4,823			6,531
Application Development and Deployment	7,071			6,369			20,068			19,896
Total costs of revenue and operating expenses	25,010			26,943			72,085			78,965
Segment contribution margin:
OpenEdge	51,610			49,761			157,210			145,995
Data Connectivity and Integration	6,077			6,787			16,166			16,380
Application Development and Deployment	12,986			13,819			40,371			40,153
Total contribution margin	70,673			70,367			213,747			202,528
Other unallocated expenses (1)	48,490			50,068			152,008			160,723
Income from operations	22,183			20,299			61,739			41,805
Other (expense) income, net	(1,961		)	(1,400		)	(4,830		)	(4,299		)
Income before income taxes	$	20,222		$	18,899		$	56,909		$	37,506
(1) The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: certain product development and corporate sales and marketing expenses, customer support, administration, amortization of acquired intangibles, stock-based compensation, fees related to shareholder activist, restructuring, and acquisition-related expenses.

Revenue from External Customers by Products and Services

Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from customers by revenue type is as follows (in thousands):

	Three Months Ended				Nine Months Ended
(In thousands)	August 31, 2018		August 31, 2017		August 31, 2018		August 31, 2017
Software licenses	$	27,204	$	28,529	$	78,986	$	78,443
Maintenance	60,566		60,536		184,368		179,572
Services	7,913		8,245		22,478		23,478
Total revenue	$	95,683	$	97,310	$	285,832	$	281,493

Revenue from External Customers from Different Geographical Areas

In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from EMEA, Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows (in thousands):

	Three Months Ended				Nine Months Ended
(In thousands)	August 31, 2018		August 31, 2017		August 31, 2018		August 31, 2017
North America	$	52,212	$	55,703	$	154,676	$	157,438
EMEA	33,422		31,830		101,769		92,320
Latin America	4,341		5,009		13,058		15,669
Asia Pacific	5,708		4,768		16,329		16,066
Total revenue	$	95,683	$	97,310	$	285,832	$	281,493