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Stock-Based Compensation (Tables)
9 Months Ended
Aug. 31, 2017
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]  
Classification of Stock-Based Compensation
The following table provides the classification of stock-based compensation as reflected in our condensed consolidated statements of operations (in thousands):
 
 
Three Months Ended
 
Nine Months Ended
 
August 31,
2017
 
August 31,
2016
 
August 31,
2017
 
August 31,
2016
Cost of maintenance and services
$
239

 
$
223

 
$
790

 
$
599

Sales and marketing
808

 
751

 
1,371

 
2,792

Product development
1,645

 
2,524

 
2,699

 
7,600

General and administrative
1,604

 
2,281

 
4,699

 
8,018

Total stock-based compensation
$
4,296

 
$
5,779

 
$
9,559

 
$
19,009