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Business Segments and International Operations (Tables)
6 Months Ended
May 31, 2017
Segment Reporting [Abstract]  
Reconciliation of Operating Profit (Loss) from Segments to Consolidated
The following table provides revenue and contribution from our reportable segments and reconciles to the consolidated income before income taxes:

 
Three Months Ended
 
Six Months Ended
(In thousands)
May 31, 2017
 
May 31, 2016
 
May 31, 2017
 
May 31, 2016
Segment revenue:
 
 
 
 
 
 
 
OpenEdge
$
65,890

 
$
66,928

 
$
130,398

 
$
131,061

Data Connectivity and Integration
7,096

 
10,005

 
13,924

 
16,601

Application Development and Deployment
20,227

 
19,185

 
39,861

 
37,937

Total revenue
93,213

 
96,118

 
184,183

 
185,599

Segment costs of revenue and operating expenses:
 
 
 
 
 
 
 
OpenEdge
16,287

 
17,296

 
34,164

 
35,360

Data Connectivity and Integration
2,069

 
3,134

 
4,331

 
6,035

Application Development and Deployment
5,991

 
9,724

 
13,527

 
18,535

Total costs of revenue and operating expenses
24,347

 
30,154

 
52,022

 
59,930

Segment contribution:
 
 
 
 
 
 
 
OpenEdge
49,603

 
49,632

 
96,234

 
95,701

Data Connectivity and Integration
5,027

 
6,871

 
9,593

 
10,566

Application Development and Deployment
14,236

 
9,461

 
26,334

 
19,402

Total contribution
68,866

 
65,964

 
132,161

 
125,669

Other unallocated expenses (1)
48,582

 
53,620

 
110,655

 
106,620

Income from operations
20,284

 
12,344

 
21,506

 
19,049

Other (expense) income, net
(1,552
)
 
(1,361
)
 
(2,899
)
 
(3,186
)
Income before income taxes
$
18,732

 
$
10,983

 
$
18,607

 
$
15,863

 
 
 
 
 
 
 
 
(1) The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: product development, corporate marketing, administration, amortization of acquired intangibles, stock-based compensation, restructuring, and acquisition related expenses.
Revenue from External Customers by Products and Services
Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from customers by revenue type is as follows (in thousands):
 
 
Three Months Ended
 
Six Months Ended
(In thousands)
May 31,
2017
 
May 31,
2016
 
May 31,
2017
 
May 31,
2016
Software licenses
$
25,592

 
$
28,787

 
$
49,914

 
$
52,742

Maintenance
59,898

 
59,485

 
119,036

 
117,821

Professional services
7,723

 
7,846

 
15,233

 
15,036

Total
$
93,213

 
$
96,118

 
$
184,183

 
$
185,599

Revenue from External Customers from Different Geographical Areas
In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from Europe, the Middle East and Africa (EMEA), Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows (in thousands):
 
 
Three Months Ended
 
Six Months Ended
(In thousands)
May 31,
2017
 
May 31,
2016
 
May 31,
2017
 
May 31,
2016
North America
$
51,430

 
$
53,392

 
$
101,735

 
$
102,457

EMEA
30,646

 
31,577

 
60,490

 
62,798

Latin America
5,637

 
4,389

 
10,660

 
8,082

Asia Pacific
5,500

 
6,760

 
11,298

 
12,262

Total
$
93,213

 
$
96,118

 
$
184,183

 
$
185,599