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Business Segments and International Operations
12 Months Ended
Nov. 30, 2015
Segment Reporting [Abstract]  
Business Segments and International Operations
Business Segments and International Operations

Operating segments are components of an enterprise that engage in business activities for which discrete financial information is available and regularly reviewed by the chief operating decision maker in deciding how to allocate resources and assess performance. Our chief operating decision maker is the combination of our Chief Executive Officer and Chief Operating Officer.

The changes made to our organization during the fourth quarter of fiscal year 2015, as discussed in Note 14, did not change our determination of the three reportable segments as our organizational structure maintains the focus of the three business segments and was updated for the purpose of enhancing cross-collaboration between our functions in order to accelerate growth.

We do not manage our assets or capital expenditures by segment or assign other income (expense) and income taxes to segments. We manage and report such items on a consolidated company basis.

The following table provides revenue and contribution margin from our reportable segments and reconciles to the consolidated income from continuing operations before income taxes:

 
Fiscal Year Ended
 
(In thousands)
November 30, 2015
 
November 30, 2014
 
November 30, 2013
 
Segment revenue:
 
 
 
 
 
 
OpenEdge
$
295,934

 
$
296,721

 
$
293,508

 
Data Connectivity and Integration
37,926

 
34,772

 
40,089

 
Application Development and Deployment
43,694

 
1,040

 
399

 
Total revenue
377,554

 
332,533

 
333,996

 
Segment costs of revenue and operating expenses:
 
 
 
 
 
 
OpenEdge
77,085

 
70,811

 
83,675

 
Data Connectivity and Integration
13,819

 
12,308

 
12,397

 
Application Development and Deployment
39,386

 
9,354

 
1,612

 
Total costs of revenue and operating expenses
130,290

 
92,473

 
97,684

 
Segment contribution margin:
 
 
 
 
 
 
OpenEdge
218,849

 
225,910

 
209,833

 
Data Connectivity and Integration
24,107

 
22,464

 
27,692

 
Application Development and Deployment
4,308

 
(8,314
)
 
(1,213
)
 
Total contribution margin
247,264

 
240,060

 
236,312

 
Other unallocated expenses (1)
232,510

 
159,320

 
172,572

 
Income from operations
$
14,754

 
$
80,740

 
$
63,740

 
Other expense, net
$
(2,400
)
 
$
(2,936
)
 
$
(957
)
 
Income from continuing operations before income taxes
$
12,354

 
$
77,804

 
$
62,783

 
 
 
 
 
 
 
 
(1) The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: product development, corporate marketing, administration, amortization of acquired intangibles, stock-based compensation, restructuring, and acquisition related expenses.

                                
Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from external customers by revenue type is as follows (in thousands):
 
 
Fiscal Year Ended
 
November 30,
2015
 
November 30,
2014
 
November 30,
2013
Software licenses
$
130,250

 
$
117,801

 
$
122,312

Maintenance
217,718

 
202,496

 
202,857

Professional services
29,586

 
12,236

 
8,827

Total
$
377,554

 
$
332,533

 
$
333,996



In the following table, revenue attributed to the United States includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from Canada, Europe, the Middle East and Africa (EMEA), Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows (in thousands):
 
 
Fiscal Year Ended
 
November 30,
2015
 
November 30,
2014
 
November 30,
2013
United States
$
193,665

 
$
137,105

 
$
140,020

Canada
13,901

 
13,611

 
14,259

EMEA
124,171

 
131,335

 
133,600

Latin America
17,594

 
24,917

 
25,370

Asia Pacific
28,223

 
25,565

 
20,747

Total
$
377,554

 
$
332,533

 
$
333,996



No country outside of the U.S. accounted for more than 10% of our consolidated revenue in any year presented. Long-lived assets totaled $50.3 million, $56.9 million and $53.6 million in the U.S. and $3.9 million, $2.5 million and $3.4 million outside of the U.S. at the end of fiscal years 2015, 2014 and 2013, respectively. No individual country outside of the U.S. accounted for more than 10% of our consolidated long-lived assets.