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Business Segments and International Operations (Tables)

12 Months Ended

Nov. 30, 2013

Revenue from External Customers by Revenue Type

Information relating to revenue from external customers by revenue type is as follows (in thousands):



	Fiscal Year Ended
	November 30, 2013		November 30, 2012		November 30, 2011
Software licenses	$	122,312	$	106,626	$	109,966
Maintenance	202,857		202,691		211,300
Professional services	8,827		8,295		12,344
Total	$	333,996	$	317,612	$	333,610

Revenue from External Customers from Different Geographical Areas

Information relating to revenue from external customers from different geographical areas is as follows (in thousands):



	Fiscal Year Ended
	November 30, 2013		November 30, 2012		November 30, 2011
United States	$	140,020	$	127,841	$	131,007
Canada	14,259		14,818		11,207
EMEA	133,600		125,566		140,033
Latin America	25,370		28,335		31,039
Asia Pacific	20,747		21,052		20,324
Total	$	333,996	$	317,612	$	333,610

- Definition

Tabular disclosure of information concerning material long-lived assets (excluding financial instruments, customer relationships with financial institutions, mortgage and other servicing rights, deferred policy acquisition costs, and deferred taxes assets) located in identified geographic areas and/or the amount of revenue from external customers attributed to that country from which revenue is material. An entity may also provide subtotals of geographic information about groups of countries.

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