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Loans and Allowances for Credit Losses
12 Months Ended
Dec. 31, 2023
Loans and Leases Receivable, Net Amount [Abstract]  
Loans [Text Block] Loans and Allowances for Credit Losses
The portfolio segments of the loan portfolio are as follows (in thousands):
 December 31, 2023December 31, 2022
Fixed
Rate
Variable
Rate
Non-accrualTotalFixed
Rate
Variable
Rate
Non-
accrual
Total
Commercial$3,558,563 $11,135,075 $110,131 $14,803,769 $3,392,422 $10,759,780 $60,297 $14,212,499 
Commercial real estate
791,757 4,538,570 7,320 5,337,647 874,716 3,715,491 16,570 4,606,777 
Loans to individuals2,282,914 1,452,620 28,018 3,763,552 2,099,165 1,593,779 44,930 3,737,874 
Total$6,633,234 $17,126,265 $145,469 $23,904,968 $6,366,303 $16,069,050 $121,797 $22,557,150 
Foregone interest on nonaccrual loans
$7,863 $6,796 

At December 31, 2023, loans to businesses and individuals with collateral primarily located in Texas totaled $7.6 billion or 32% of the total loan portfolio. Loans to businesses and individuals with collateral primarily located in Oklahoma totaled $3.3 billion or 14% of our total loan portfolio. Loans to businesses and individuals with collateral primarily located in Colorado totaled $2.7 billion or 11% of our total loan portfolio. Loans for which the collateral location is not relevant, such as unsecured loans and reserve-based energy loans, are distributed by the borrower’s primary operating location. These geographic concentrations subject the loan portfolio to the general economic conditions within these areas.

At December 31, 2022, loans to businesses and individuals with collateral primarily located in Texas totaled $7.3 billion or 32% of the loan portfolio, loans to businesses and individuals with collateral primarily located in Oklahoma totaled $3.5 billion or 16% of the loan portfolio and loans to businesses and individuals with collateral primarily located in Colorado totaled $2.5 billion or 11% of the loan portfolio.
Commercial

Commercial loans represent loans for working capital, facilities acquisition or expansion, purchases of equipment and other needs of commercial customers primarily located within our geographical footprint. Commercial loans are underwritten individually and represent on-going relationships based on a thorough knowledge of the customer, the customer’s industry and market. While commercial loans are generally secured by the customer’s assets including real property, inventory, accounts receivable, operating equipment, interest in mineral rights and other property and may also include personal guarantees of the owners and related parties, the primary source of repayment of the loans is the on-going cash flow from operations of the customer’s business. Inherent lending risk is centrally monitored on a continuous basis from underwriting throughout the life of the loan for compliance with commercial lending policies.

At December 31, 2023, commercial loans with collateral primarily located in Texas totaled $4.8 billion or 33% of the commercial loan portfolio segment. Commercial loans with collateral primarily located in Oklahoma totaled $1.8 billion or 12% of the commercial loan portfolio segment. Commercial loans with collateral primarily located in Colorado totaled $1.8 billion or 12% of the commercial loan portfolio segment. The commercial loan portfolio segment is further divided into loan classes. The healthcare loan class totaled $4.1 billion or 17% of total loans. The healthcare loan class consists primarily of loans for the development and operation of senior housing and care facilities, including independent living, assisted living and skilled nursing. Healthcare also includes loans to hospitals and other medical service providers. The services loan class totaled $3.6 billion or 15% of total loans. Approximately $1.6 billion of loans in the services class consisted of loans with individual balances of less than $10 million. Businesses included in the services class include Native American tribal and state and local municipal government entities, Native American tribal casino operations, educational services, foundations and not-for-profit organizations and specialty trade contractors. The energy loan class totaled $3.4 billion or 14% of total loans, including $2.7 billion of outstanding loans to energy producers. Approximately 69% of the committed production loans are secured by properties primarily producing oil and 31% of the committed production loans are secured by properties primarily producing natural gas. 

At December 31, 2022, commercial loans with collateral primarily located in Texas totaled $4.7 billion or 33% of the commercial loan portfolio segment, commercial loans with collateral primarily located in Oklahoma totaled $2.1 billion or 15% of the commercial loan portfolio segment and commercial loans with collateral primarily located in Colorado totaled $1.8 billion or 12% of the commercial loan portfolio segment. The healthcare loan class totaled $3.8 billion or 17% of total loans. The services loan class totaled $3.4 billion or 15% of total loans. Approximately $1.6 billion of loans in the services category consisted of loans with individual balances of less than $10 million. The energy loan class totaled $3.4 billion or 15% of total loans, including $2.7 billion of outstanding loans to energy producers. At December 31, 2022, approximately 72% of committed production loans were secured by properties primarily producing oil and 28% were secured by properties producing natural gas.

Commercial Real Estate

Commercial real estate loans are for the construction of buildings or other improvements to real estate and property held by borrowers for investment purposes primarily within our geographical footprint. We require collateral values in excess of the loan amounts, demonstrated cash flows in excess of expected debt service requirements, equity investment in the project and a portion of the project already sold, leased or permanent financing already secured. The expected cash flows from all significant new or renewed income producing property commitments are stress tested to reflect the risks in varying interest rates, vacancy rates and rental rates. As with commercial loans, inherent lending risks are centrally monitored on a continuous basis from underwriting throughout the life of the loan for compliance with applicable lending policies.

At December 31, 2023, 31% of commercial real estate loans were secured by properties primarily located in the Dallas and Houston metropolitan areas of Texas while concentrations in all other states were less than 10%. At December 31, 2022, 30% of commercial real estate loans are secured by properties primarily located in the Dallas and Houston metropolitan areas of Texas while concentrations in all other states were less than 10%.
Loans to Individuals

Loans to individuals include residential mortgage and personal loans. Residential mortgage loans provide funds for our customers to purchase or refinance their primary residence or to borrow against the equity in their home. These loans are secured by a first or second mortgage on the customer's primary residence. Personal loans consist primarily of loans to Wealth Management clients secured by the cash surrender value of insurance policies and marketable securities. Personal loans also include direct loans secured by and for the purchase of automobiles, recreational and marine equipment as well as unsecured loans. These loans are made in accordance with underwriting policies we believe to be conservative and are fully documented. Loans may be individually underwritten or credit scored based on size and other criteria. Credit scoring is assessed based on significant credit characteristics including credit history, residential and employment stability.

In general, we sell the majority of our conforming fixed rate residential mortgage loan originations in the secondary market and retain the majority of our non-conforming and adjustable-rate mortgage loans. Our mortgage loan portfolio does not include payment option adjustable rate mortgage loans or adjustable rate mortgage loans with initial rates that are below market. Home equity loans are primarily first-lien and fully amortizing.

Residential mortgage loans guaranteed by U.S. government agencies have limited credit exposure because of the agency guarantee. This amount includes residential mortgage loans previously sold into GNMA mortgage pools that the Company may repurchase when certain defined delinquency criteria are met. Because of this repurchase right, the Company is deemed to have regained effective control over these loans and must include them on the Consolidated Balance Sheet.

Approximately 91% of the loans in this segment are secured by collateral located within our geographical footprint. Loans for which the collateral location is less relevant, such as unsecured loans, are categorized by the borrower’s primary location.

Credit Commitments
 
Commitments to extend credit are agreements to lend to a customer as long as there is no violation of conditions established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. At December 31, 2023, outstanding commitments totaled $14.8 billion. Because some commitments are expected to expire before being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. BOK Financial uses the same credit policies in making commitments as it does loans.

The amount of collateral obtained, if deemed necessary, is based upon management’s credit evaluation of the borrower.

Standby letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. Because the credit risk involved in issuing standby letters of credit is essentially the same as that involved in extending loan commitments, BOK Financial uses the same credit policies in evaluating the creditworthiness of the customer. Additionally, BOK Financial uses the same evaluation process in obtaining collateral on standby letters of credit as it does for loan commitments. The term of these standby letters of credit is defined in each commitment and typically corresponds with the underlying loan commitment. At December 31, 2023, outstanding standby letters of credit totaled $711 million. 

Allowances for Credit Losses and Accrual for Off-balance Sheet Credit Risk from Unfunded Loans Commitments

BOK Financial maintains an allowance for loan losses and accrual for off-balance sheet credit risk from unfunded commitments. The allowance consists of specific allowances attributed to certain individual loans, generally nonaccruing loans, with dissimilar risk characteristics that have not yet been charged down to amounts we expect to recover and general allowances for estimated credit losses on pools of loans that share similar risk characteristics based on probability of default, loss given default and exposure at default for each loan class developed based on current and forecasted relevant economic loss drivers.

The accrual for off-balance sheet credit risk is maintained at a level that is appropriate to cover estimated losses associated with credit instruments that are not currently recognized as assets such as loan commitments, standby letters of credit or guarantees that are not unconditionally cancellable by the bank.
The activity in the allowance for loan losses and the allowance for off-balance sheet credit losses related to loan commitments and standby letters of credit for the year ended December 31, 2023 is summarized as follows (in thousands):
 CommercialCommercial Real EstateLoans to
Individuals
Total
Allowance for loan losses:    
Beginning balance$131,586 $57,648 $46,470 $235,704 
Provision for loan losses19,308 42,151 (1,941)59,518 
Loans charged off(12,898)(8,446)(5,972)(27,316)
Recoveries of loans previously charged off3,236 3,365 2,616 9,217 
Ending balance$141,232 $94,718 $41,173 $277,123 
Allowance for off-balance sheet credit risk from unfunded loan commitments:    
Beginning balance$18,246 $40,490 $2,183 $60,919 
Provision for off-balance sheet credit risk
1,516 (13,051)(407)(11,942)
Ending balance$19,762 $27,439 $1,776 $48,977 

A $46.0 million provision for credit losses was recorded for the year ended December 31, 2023, primarily due to loan growth and changes in our economic forecast during the year, including a more challenging commercial real estate environment.

The activity in the allowance for loan losses and the allowance for off-balance sheet credit losses related to loan commitments and standby letters of credit for the year ended December 31, 2022 is summarized as follows (in thousands):

 CommercialCommercial Real EstateLoans to
Individuals
Total
Allowance for loan losses:    
Beginning balance$162,056 $58,553 $35,812 $256,421 
Provision for loan losses(12,782)(813)14,023 428 
Loans charged off(22,382)(269)(6,095)(28,746)
Recoveries of loans previously charged off4,694 177 2,730 7,601 
Ending balance$131,586 $57,648 $46,470 $235,704 
Allowance for off-balance sheet credit risk from unfunded loan commitments:    
Beginning balance$13,812 $17,442 $1,723 $32,977 
Provision for off-balance sheet credit risk
4,434 23,048 460 27,942 
Ending balance$18,246 $40,490 $2,183 $60,919 
The activity in the allowance for loan losses and the allowance for off-balance sheet credit losses related to loan commitments and standby letters of credit is for the year ended December 31, 2021 summarized as follows (in thousands):

 CommercialCommercial Real EstateLoans to IndividualsTotal
Allowance for loan losses:    
Beginning balance$254,934 $86,558 $47,148 $388,640 
Provision for loan losses(59,326)(26,522)(9,354)(95,202)
Loans charged off(43,956)(2,485)(4,910)(51,351)
Recoveries10,404 1,002 2,928 14,334 
Ending balance$162,056 $58,553 $35,812 $256,421 
Allowance for off-balance sheet credit risk from unfunded loan commitments:    
Beginning balance$14,422 $20,571 $1,928 $36,921 
Provision for off-balance sheet credit losses(610)(3,129)(205)(3,944)
Ending balance$13,812 $17,442 $1,723 $32,977 

The allowance for loan losses and recorded investment of the related loans by portfolio segment for each impairment measurement method at December 31, 2023 is as follows (in thousands):

 Collectively Measured
for General Allowances
Individually Measured
for Specific Allowances
Total
 Recorded InvestmentRelated AllowanceRecorded InvestmentRelated AllowanceRecorded InvestmentRelated
Allowance
Commercial$14,693,638 $138,540 $110,131 $2,692 $14,803,769 $141,232 
Commercial real estate5,330,327 94,718 7,320  5,337,647 94,718 
Loans to individuals3,735,534 41,173 28,018  3,763,552 41,173 
Total$23,759,499 $274,431 $145,469 $2,692 $23,904,968 $277,123 


The allowance for loan losses and recorded investment of the related loans by portfolio segment for each impairment measurement method at December 31, 2022 is as follows (in thousands):

 Collectively Measured
for General Allowances
Individually Measured
for Specific Allowances
Total
 Recorded InvestmentRelated AllowanceRecorded InvestmentRelated AllowanceRecorded InvestmentRelated
Allowance
Commercial$14,152,202 $127,566 $60,297 $4,020 $14,212,499 $131,586 
Commercial real estate4,590,207 56,098 16,570 1,550 4,606,777 57,648 
Loans to individuals3,692,944 46,470 44,930 — 3,737,874 46,470 
Total$22,435,353 $230,134 $121,797 $5,570 $22,557,150 $235,704 
Credit Quality Indicators

The Company utilizes risk grading as primary credit quality indicators as it influences the probability of default which is a key attribute in the expected credit losses calculation. Substantially all commercial as well as commercial real estate loans and certain loans to individuals are risk graded based on a quarterly evaluation of the borrowers’ ability to repay the loans. Certain commercial loans and most loans to individuals are small, homogeneous pools that are not risk-graded. The credit quality of these loans is based on past due days in accordance with regulatory guidelines.

We have included in the credit quality indicator "pass" loans that are in compliance with the original terms of the agreement and currently exhibit no factors that cause management to have doubts about the borrowers’ ability to remain in compliance with the original terms of the agreement, which is consistent with the regulatory guideline of "pass." This also includes past due residential mortgages that are guaranteed by agencies of the U.S. government that continue to accrue interest based on criteria of the guarantors’ programs.

Other loans especially mentioned ("Special Mention") are currently performing in compliance with the original terms of the agreement but may have a potential weakness that deserves management’s close attention, consistent with regulatory guidelines. Non-graded loans 30 to 59 days past due are categorized as Special Mention.

The risk grading process identifies certain loans that have a well-defined weakness (for example, inadequate debt service coverage or liquidity or marginal capitalization; repayment may depend on collateral or other risk mitigation) that may jeopardize liquidation of the debt and represent a greater risk due to deterioration in the financial condition of the borrower. This is consistent with the regulatory guideline for "substandard." Because the borrowers are still performing in accordance with the original terms of the loan agreements, these loans remain on accruing status. Non-graded loans 60 to 89 days past due are categorized as Accruing Substandard.

Nonaccruing loans represent loans for which full collection of principal and interest is uncertain. This includes certain loans considered "substandard" and all loans considered "doubtful" by regulatory guidelines. Non-graded loans 90 or more days past due are categorized as Nonaccrual.

Probability of default is lowest for pass graded loans and increases for each credit quality indicator, Special Mention, and Accruing Substandard.

Vintage represents the year of origination, except for revolving loans which are considered in aggregate. Loans that were once revolving but have converted to term loans without additional underwriting appear in a separate vintage column.
The following table summarizes the Company's loan portfolio at December 31, 2023 by the risk grade categories and vintage (in thousands):

Origination Year
20232022202120202019PriorRevolving LoansRevolving Loans Converted to Term LoansTotal
Commercial:
Healthcare
Pass$650,768 $895,602 $590,736 $409,001 $331,897 $809,858 $281,378 $15 $3,969,255 
Special Mention   21,791  31,235 5  53,031 
Accruing Substandard 2,128 18,508 6,911  10,896 975  39,418 
Nonaccrual   30,290 23,129 28,110   81,529 
Total healthcare650,768 897,730 609,244 467,993 355,026 880,099 282,358 15 4,143,233 
Loans charged off, year-to-date
    2,500    2,500 
Energy
Pass190,122 100,006 43,769 7,876 9,562 11,583 3,025,590  3,388,508 
Special Mention      13,950  13,950 
Accruing Substandard      16,800  16,800 
Nonaccrual     99 17,744  17,843 
Total energy190,122 100,006 43,769 7,876 9,562 11,682 3,074,084  3,437,101 
Loans charged off, year-to-date
         
Services
Pass900,090 526,776 401,872 228,818 106,112 643,477 730,729 595 3,538,469 
Special Mention 1,085 1,520 1,341 534 4,522 81  9,083 
Accruing Substandard 13,712 178 326 3,972 3,746 3,108 13 25,055 
Nonaccrual  1,635 338   1,643  3,616 
Total services900,090 541,573 405,205 230,823 110,618 651,745 735,561 608 3,576,223 
Loans charged off, year-to-date
  3,060    2,642  5,702 
General business
Pass942,468 436,832 224,735 138,951 101,100 287,744 1,389,128 2,164 3,523,122 
Special Mention10,264 16,167 8,420 1,253 321 8,295 897  45,617 
Accruing Substandard4,401 33,194 1,716 27   31,992  71,330 
Nonaccrual 1,134    48 5,956 5 7,143 
Total general business957,133 487,327 234,871 140,231 101,421 296,087 1,427,973 2,169 3,647,212 
Loans charged off, year-to-date
  4,598 2  48 10 38 4,696 
Total commercial2,698,113 2,026,636 1,293,089 846,923 576,627 1,839,613 5,519,976 2,792 14,803,769 
Commercial real estate:
Pass396,891 1,941,913 1,194,759 416,647 513,555 705,092 136,095  5,304,952 
Special Mention 476    19,171   19,647 
Accruing Substandard
2,992  3   2,733   5,728 
Nonaccrual    7,170 150   7,320 
Total commercial real estate399,883 1,942,389 1,194,762 416,647 520,725 727,146 136,095  5,337,647 
Loans charged off, year-to-date
     8,446   8,446 
Origination Year
20232022202120202019PriorRevolving LoansRevolving Loans Converted to Term LoansTotal
Loans to individuals:
Residential mortgage
Pass426,089 320,733 342,927 349,742 54,801 243,356 375,739 23,895 2,137,282 
Special Mention157 140 131 1,361 18 134 2,982 93 5,016 
Accruing Substandard 150   37 49 50  286 
Nonaccrual79 1,419 237 544 344 12,381 2,387 665 18,056 
Total residential mortgage426,325 322,442 343,295 351,647 55,200 255,920 381,158 24,653 2,160,640 
Loans charged off, year-to-date
  51 4  17  1 73 
Residential mortgage guaranteed by U.S. government agencies
Pass633 1,788 2,220 4,297 6,441 124,719   140,098 
Nonaccrual   280 375 9,054   9,709 
Total residential mortgage guaranteed by U.S. government agencies
633 1,788 2,220 4,577 6,816 133,773   149,807 
Personal
Pass218,401 229,580 149,291 136,215 75,348 137,629 503,841 145 1,450,450 
Special Mention66 39 106 30 8  1,918 3 2,170 
Accruing Substandard 64 12 9 144  3  232 
Nonaccrual4 51 9 16 3 12 158  253 
Total personal218,471 229,734 149,418 136,270 75,503 137,641 505,920 148 1,453,105 
Loans charged off, year-to-date1
5,636 82 96 43  10 6 26 5,899 
Total loans to individuals645,429 553,964 494,933 492,494 137,519 527,334 887,078 24,801 3,763,552 
Total loans$3,743,425 $4,522,989 $2,982,784 $1,756,064 $1,234,871 $3,094,093 $6,543,149 $27,593 $23,904,968 
1    Includes charge-offs on deposit overdrafts, which are generally charged off at 60 days past due.
The following table summarizes the Company's loan portfolio at December 31, 2022 by the risk grade categories and vintage (in thousands):
Origination Year
20222021202020192018PriorRevolving LoansRevolving Loans Converted to Term LoansTotal
Commercial:
Healthcare
Pass$932,097 $604,886 $476,854 $404,204 $464,989 $618,163 $245,898 $20 $3,747,111 
Special Mention— — — 20,071 — 18,859 — 38,934 
Accruing Substandard— — — — — 14,304 3,634 — 17,938 
Nonaccrual— — — 26,480 6,373 8,181 — — 41,034 
Total healthcare932,097 604,886 476,854 450,755 471,362 659,507 249,536 20 3,845,017 
Energy
Pass157,745 76,951 30,284 12,783 5,992 4,980 3,104,906 — 3,393,641 
Accruing Substandard— — — 664 385 683 28,018 — 29,750 
Nonaccrual— — — — — 159 1,240 — 1,399 
Total energy157,745 76,951 30,284 13,447 6,377 5,822 3,134,164 — 3,424,790 
Services
Pass821,785 496,510 286,085 193,481 156,736 696,300 722,371 639 3,373,907 
Special Mention502 5,139 989 771 894 1,345 8,668 — 18,308 
Accruing Substandard— — — 2,459 43 2,789 17,665 122 23,078 
Nonaccrual— 5,570 449 — — 2,389 7,820 — 16,228 
Total services822,287 507,219 287,523 196,711 157,673 702,823 756,524 761 3,431,521 
General business
Pass725,894 361,839 198,274 172,878 139,140 283,694 1,570,536 2,329 3,454,584 
Special Mention17,759 13,065 208 71 2,291 7,094 26 40,521 
Accruing Substandard— 2,169 66 4,130 4,680 3,287 94 14,430 
Nonaccrual— — 1,052 14 72 485 1,636 
Total general business743,653 377,073 199,600 177,093 143,899 289,277 1,578,209 2,367 3,511,171 
Total commercial2,655,782 1,566,129 994,261 838,006 779,311 1,657,429 5,718,433 3,148 14,212,499 
Commercial real estate:
Pass1,188,483 1,158,002 552,616 641,102 247,625 633,304 161,616 — 4,582,748 
Accruing Substandard— — — 7,459 — — — — 7,459 
Nonaccrual— — — — — 16,570 — — 16,570 
Total commercial real estate1,188,483 1,158,002 552,616 648,561 247,625 649,874 161,616 — 4,606,777 
Origination Year
20222021202020192018PriorRevolving LoansRevolving Loans Converted to Term LoansTotal
Loans to individuals:
Residential mortgage
Pass354,497 373,190 393,002 63,142 40,525 260,625 352,126 22,176 1,859,283 
Special Mention— 81 42 — 142 388 527 87 1,267 
Accruing Substandard— — 187 — — 138 117 443 
Nonaccrual32 1,656 2,717 362 1,904 20,139 2,216 765 29,791 
Total residential mortgage354,529 374,927 395,948 63,504 42,571 281,290 354,986 23,029 1,890,784 
Residential mortgage guaranteed by U.S. government agencies
Pass289 2,254 9,000 10,722 17,244 191,426 — — 230,935 
Nonaccrual— — 299 1,460 2,319 10,927 — — 15,005 
Total residential mortgage guaranteed by U.S. government agencies
289 2,254 9,299 12,182 19,563 202,353 — — 245,940 
Personal
Pass254,497 193,095 154,887 172,114 68,871 201,278 549,187 332 1,594,261 
Special Mention47 28 40 12 17 — 6,003 6,151 
Accruing Substandard— 444 — 160 — — — — 604 
Nonaccrual38 12 22 14 18 23 — 134 
Total personal254,582 193,574 154,939 172,308 68,902 201,296 555,213 336 1,601,150 
Total loans to individuals609,400 570,755 560,186 247,994 131,036 684,939 910,199 23,365 3,737,874 
Total loans$4,453,665 $3,294,886 $2,107,063 $1,734,561 $1,157,972 $2,992,242 $6,790,248 $26,513 $22,557,150 
Nonaccruing Loans

A summary of nonaccruing loans as of December 31, 2023 follows (in thousands): 
 TotalWith No
Allowance
With AllowanceRelated Allowance
Commercial:    
Healthcare$81,529 $40,372 $41,157 $1,478 
Energy17,843 17,843   
Services3,616 1,684 1,932 1,214 
General business7,143 7,143   
Total commercial110,131 67,042 43,089 2,692 
Commercial real estate7,320 7,320   
Loans to individuals:    
Residential mortgage18,056 18,056   
Residential mortgage guaranteed by U.S. government agencies
9,709 9,709   
Personal253 253   
Total loans to individuals28,018 28,018   
Total$145,469 $102,380 $43,089 $2,692 

A summary of nonaccruing loans as of December 31, 2022 follows (in thousands):
 TotalWith No
Allowance
With AllowanceRelated Allowance
Commercial:    
Healthcare$41,034 $34,661 $6,373 $946 
Energy
1,399 1,399 — — 
Services16,228 7,835 8,393 3,074 
General business1,636 1,636 — — 
Total commercial60,297 45,531 14,766 4,020 
Commercial real estate16,570 393 16,177 1,550 
Loans to individuals:    
Residential mortgage29,791 29,791 — — 
Residential mortgage guaranteed by U.S. government agencies
15,005 15,005 — — 
Personal134 134 — — 
Total loans to individuals44,930 44,930 — — 
Total$121,797 $90,854 $30,943 $5,570 
Loan Modifications to Borrowers Experiencing Financial Difficulty

At December 31, 2023 the Company had $130 million of loan modifications to borrowers experiencing financial difficulty, including $67 million of general business loans, $47 million of healthcare loans and $13 million of residential mortgage loans guaranteed by U.S. government agencies. Modifications generally consist of interest rate reductions, an other than insignificant payment delay, term extension or a combination. Approximately $93 million of the modifications are term extensions of general business, healthcare and services loans, and $36 million are combination modifications to healthcare loans and residential mortgage loans guaranteed by U.S. government agencies. During the twelve months ended December 31, 2023, $4.8 million of residential mortgage loans guaranteed by U.S. government agencies were modified and subsequently defaulted. A payment default is defined as being 30 or more days past due after modification.

Past Due Loans

Past due status for all loan classes is based on the actual number of days since the last payment was due according to the contractual terms of the loans, as modified for short-term payment deferral forbearance.

A summary of loans currently performing and past due as of December 31, 2023 is as follows (in thousands):
  Past Due 
 Current30 to 59
Days
60 to 89
Days
90 Days
or More
TotalPast Due 90 Days or More and Accruing
Commercial:    
Healthcare$4,071,336 $18,019 $30,290 $23,588 $4,143,233 $ 
Services3,575,787 2  434 3,576,223  
Energy3,437,101    3,437,101  
General business3,639,775 412 1,157 5,868 3,647,212  
Total commercial14,723,999 18,433 31,447 29,890 14,803,769  
Commercial real estate5,327,481 2,992  7,174 5,337,647 3 
Loans to individuals:    
Permanent mortgage2,149,927 6,340 1,494 2,879 2,160,640 36 
Permanent mortgages guaranteed by U.S. government agencies
54,122 25,085 17,053 53,547 149,807 48,201 
Personal1,450,302 2,561 88 154 1,453,105 131 
Total loans to individuals3,654,351 33,986 18,635 56,580 3,763,552 48,368 
Total$23,705,831 $55,411 $50,082 $93,644 $23,904,968 $48,371 
A summary of loans currently performing and past due as of December 31, 2022 is as follows (in thousands):

  Past Due 
 Current30 to 59
Days
60 to 89
Days
90 Days
or More
TotalPast Due 90 Days or More and Accruing
Commercial:    
Healthcare$3,812,164 $5,914 $26,480 $459 $3,845,017 $— 
Services3,423,042 1,060 2,461 4,958 3,431,521 — 
Energy3,424,766 24 — — 3,424,790 — 
General business3,509,094 257 1,424 396 3,511,171 396 
Total commercial14,169,066 7,255 30,365 5,813 14,212,499 396 
Commercial real estate4,606,029 531 — 217 4,606,777 — 
Loans to individuals:    
Permanent mortgage1,872,155 10,632 1,828 6,169 1,890,784 114 
Permanent mortgages guaranteed by U.S. government agencies
108,019 36,119 19,400 82,402 245,940 75,604 
Personal1,600,595 502 21 32 1,601,150 — 
Total loans to individuals3,580,769 47,253 21,249 88,603 3,737,874 75,718 
Total$22,355,864 $55,039 $51,614 $94,633 $22,557,150 $76,114