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Goodwill (Details) (USD $)
In Millions
Sep. 30, 2011
Dec. 31, 2010
Carrying amount of goodwill allocated to reporting segment  
Gross$ 1,981$ 1,981
Accumulated Impairments(945)(930)
Carrying value1,0361,051
Property & Casualty Commercial [Member] | Commercial Market [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross3030
Accumulated Impairments00
Carrying value3030
Consumer Markets [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross119119
Accumulated Impairments00
Carrying value119119
Global Annuity [Member] | Wealth Management [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross422422
Accumulated Impairments(422)(422)
Carrying value00
Life Insurance [Member] | Wealth Management [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross224224
Accumulated Impairments00
Carrying value224224
Retirement Plans [Member] | Wealth Management [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross8787
Accumulated Impairments00
Carrying value8787
Mutual Funds [Member] | Wealth Management [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross159159
Accumulated Impairments00
Carrying value159159
Corporate and Other [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross940940
Accumulated Impairments(523)(508)
Carrying value417432
Commercial Market [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross3030
Accumulated Impairments00
Carrying value3030
Wealth Management [Member]
  
Carrying amount of goodwill allocated to reporting segment  
Gross892892
Accumulated Impairments(422)(422)
Carrying value$ 470$ 470