Segment Data

6 Months Ended

Jun. 30, 2020

Segment Reporting [Abstract]

Segment Data

(15) Segment Data

Effective January 1, 2020, our segment reporting was realigned due to our Right Management business being combined with each of our respective country business units. Accordingly, our former reportable segment, Right Management, is now reported within each of our respective reportable segments. All previously reported results have been restated to conform to the current year presentation.

We are organized and managed primarily on a geographic basis. Each country and business unit generally has its own distinct operations and management team, providing services under our global brands, and maintains its own financial reports. We have an executive sponsor for each global brand who is responsible for ensuring the integrity and consistency of delivery locally. Each operation reports directly or indirectly through a regional manager, to a member of executive management. Given this reporting structure, we operate using the following reporting segments: Americas, which includes United States and Other Americas; Southern Europe, which includes France, Italy and Other Southern Europe; Northern Europe; and APME.

The Americas, Southern Europe, Northern Europe and APME segments derive a significant majority of their revenues from our staffing and interim services. The remaining revenues within these segments are derived from our outcome-based solutions and consulting services, permanent recruitment services, outplacement services, talent management services, and other services. Segment

revenues represent sales to external clients. We provide services to a wide variety of clients, none of which individually comprise a significant portion of revenues for us as a whole. Due to the nature of our business, we generally do not have export sales.

	3 Months Ended June 30,						6 Months Ended June 30,
	2020			2019			2020			2019
Revenues from services:
Americas:
United States (a)	$	515.9		$	652.7		$	1,126.8		$	1,275.9
Other Americas		320.7			415.5			720.8			822.5
		836.6			1,068.2			1,847.6			2,098.4
Southern Europe:
France		736.0			1,425.3			1,829.8			2,731.4
Italy		268.5			394.4			596.2			750.8
Other Southern Europe		466.3			574.6			989.5			1,020.9
		1,470.8			2,394.3			3,415.5			4,503.1
Northern Europe		865.7			1,194.1			1,934.2			2,394.6
APME		569.1			716.5			1,164.0			1,421.9
Consolidated (b)	$	3,742.2		$	5,373.1		$	8,361.3		$	10,418.0
Operating unit profit (loss): (c)
Americas:
United States	$	9.2		$	37.7		$	11.5		$	54.3
Other Americas		10.5			17.8			24.8			33.0
		19.7			55.5			36.3			87.3
Southern Europe:
France		(2.5	)		75.7			35.5			131.0
Italy		11.0			29.8			25.2			50.1
Other Southern Europe		3.6			18.1			4.4			29.1
		12.1			123.6			65.1			210.2
Northern Europe		0.3			25.6			(13.8	)		27.5
APME		18.0			29.7			34.9			50.3
		50.1			234.4			122.5			375.3
Corporate expenses		(26.6	)		(31.9	)		(54.4	)		(59.8	)
Goodwill impairment charges		(66.8	)		(64.0	)		(66.8	)		(64.0	)
Intangible asset amortization expense		(6.7	)		(7.7	)		(13.6	)		(15.2	)
Operating (loss) profit		(50.0	)		130.8			(12.3	)		236.3
Interest and other (expenses) income, net		(5.8	)		70.2			(26.3	)		58.3
(Loss) earnings before income taxes	$	(55.8	)	$	201.0		$	(38.6	)	$	294.6

(a) In the United States, revenues from services included fees received from the related franchise offices of $2.4 and $3.7 for the three months ended June 30, 2020 and 2019, respectively, and $5.4 and $7.3 for the six months ended June 30, 2020 and 2019, respectively. These fees are primarily based on revenues generated by the franchise offices, which were $122.3 and $154.3 for the three months ended June 30, 2020 and 2019, respectively, and $198.8 and $311.2 for the six months ended June 30, 2020 and 2019, respectively.

(b) Our consolidated revenues from services include fees received from our franchise offices of $2.8 and $4.1 for the three months ended June 30, 2020 and 2019, respectively, and $6.1 and $9.7 for the six months ended June 30, 2020 and 2019, respectively. These fees are primarily based on revenues generated by the franchise offices, which were $128.1 and $163.2 for the three months ended June 30, 2020 and 2019, respectively, and $210.4 and $406.2 for the six months ended June 30, 2020 and 2019, respectively.

(c) We evaluate segment performance based on operating unit profit (“OUP”), which is equal to segment revenues less cost of services and branch and national headquarters operating costs. This profit measure does not include goodwill and intangible asset impairment charges or amortization of intangibles related to acquisitions, corporate expenses, interest and other income and expense amounts or income taxes.