Summary of Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2019

Schedule of Changes in Restructuring Reserve

Changes in the restructuring reserve by reportable segment and Corporate are shown below:

	Americas⁽¹⁾			Southern Europe⁽²⁾			Northern Europe			APME			Right Management			Corporate			Total
Balance, December 31, 2017	$	1.7		$	0.9		$	9.6		$	—		$	1.2		$	0.1		$	13.5
Severance costs		0.3			5.4			25.8			—			0.3			—			31.8
Office closure costs		—			—			7.5			—			—			—			7.5
Costs paid or utilized		(1.7	)		(4.6	)		(29.8	)		—			(1.1	)		(0.1	)		(37.3	)
Balance, December 31, 2018	$	0.3		$	1.7		$	13.1		$	—		$	0.4		$	—		$	15.5
Severance costs		3.6			5.2			17.6			3.5			0.2			2.3			32.4
Office closure costs⁽³⁾		1.3			0.1			2.0			0.9			4.5			0.8			9.6
Costs paid, utilized or transferred out⁽³⁾		(4.8	)		(6.3	)		(26.5	)		(4.4	)		(5.1	)		(3.1	)		(50.2	)
Balance, December 31, 2019	$	0.4		$	0.7		$	6.2		$	—		$	—		$	—		$	7.3

(1) Balance related to United States was $1.5 as of December 31, 2017. In 2018, United States paid/utilized $1.2, leaving a $0.3 liability as of December 31, 2018. In 2019, United States incurred $1.1 for severance costs and $1.3 for office closure costs and paid/utilized $2.4, leaving a $0.3 liability as of December 31, 2019.

(2) Balance related to France was $0.9 as of both December 31, 2017 and 2018. In 2019, France paid/utilized $0.9, leaving no liability as of December 31, 2019. Italy had no restructuring reserves recorded as of December 31, 2017. In 2018, Italy incurred $1.9 for severance costs and paid/utilized $1.4, leaving a $0.5 liability as of December 31, 2018. In 2019, Italy incurred $2.3 for severance costs and paid/utilized $2.5, leaving a $0.3 liability as of December 31, 2019.

(3) The office closure costs of $9.6 were recorded as an impairment to the operating lease right-of-use asset and, thus, are not included in the restructuring reserve balance as of December 31, 2019. As of December 31, 2019, the remaining liability of $3.2 related to office closures is recorded in current operating lease liabilities.

Schedule of Fair Value of Assets and Liabilities Measured on a Recurring Basis

The assets and liabilities measured and recorded at fair value on a recurring basis were as follows:

	Fair Value Measurements Using								Fair Value Measurements Using
	December 31, 2019		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		December 31, 2018		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Assets
Deferred compensation plan assets	$	107.3	$	107.3	$	—	$	—	$	89.5	$	89.5	$	—	$	—
Cross-currency swaps		9.7		—		9.7		—		—		—		—		—
Foreign currency forward contracts		—		—		—		—		0.1		—		0.1		—
	$	117.0	$	107.3	$	9.7	$	—	$	89.6	$	89.5	$	0.1	$	—
Liabilities
Cross-currency swaps	$	6.0	$	—	$	6.0	$	—	$	—	$	—	$	—	$	—
Foreign currency forward contracts		—		—		—		—		0.1		—		0.1		—
	$	6.0	$	—	$	6.0	$	—	$	0.1	$	—	$	0.1	$	—

Schedule of Goodwill, Finite-Lived Intangible Assets and Indefinite-Lived Intangible Assets

We had goodwill, finite-lived intangible assets and indefinite-lived intangible assets as follows:

	December 31, 2019						December 31, 2018
	Gross		Accumulated Amortization		Net		Gross		Accumulated Amortization		Net
Goodwill⁽¹⁾	$	1,260.1	$	—	$	1,260.1	$	1,297.1	$	—	$	1,297.1
Intangible assets:
Finite-lived:
Customer relationships	$	460.5	$	375.7	$	84.8	$	444.8	$	351.7	$	93.1
Other		20.9		13.7		7.2		18.5		16.0		2.5
		481.4		389.4		92.0		463.3		367.7		95.6
Indefinite-lived:
Tradenames⁽²⁾		52.0		—		52.0		52.0		—		52.0
Reacquired franchise rights		124.6		—		124.6		98.7		—		98.7
		176.6		—		176.6		150.7		—		150.7
Total intangible assets	$	658.0	$	389.4	$	268.6	$	614.0	$	367.7	$	246.3

(1) Balances were net of accumulated impairment loss of $577.4 and $513.4 as of December 31, 2019 and 2018, respectively.

(2) Balances were net of accumulated impairment loss of $139.5 as of both December 31, 2019 and 2018.

Summary of Property and Equipment

A summary of property and equipment as of December 31 is as follows:

	2019		2018
Land	$	0.5	$	3.4
Buildings		10.2		12.0
Furniture, fixtures, and autos		164.8		167.3
Computer equipment		130.3		128.7
Leasehold improvements		299.7		302.2
Property and equipment	$	605.5	$	613.6