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Segment Data
12 Months Ended
Dec. 31, 2012
Segment Data [Abstract]  
Segment Data
14.
Segment Data
 
We are organized and managed primarily on a geographic basis, with Right Management currently operating as a separate global business unit. Each country and business unit generally has its own distinct operations and management team, providing services under our global brands, and maintains its own financial reports. We have an executive sponsor for each global brand who is responsible for ensuring the integrity and consistency of delivery locally. We develop and implement global workforce solutions for our clients that deliver the outcomes that help them achieve their business strategy. Each operation reports directly or indirectly through a regional manager to a member of executive management. Given this reporting structure, all of our operations have been segregated into the following reporting segments: Americas, which includes United States and Other Americas; Southern Europe, which includes France, Italy and Other Southern Europe; Northern Europe; APME; and Right Management.
 
The Americas, Southern Europe, Northern Europe and APME segments derive a significant majority of their revenues from the placement of contingent workers. The remaining revenues within these segments are derived from other workforce solutions and services, including recruitment and assessment, training and development, and ManpowerGroup Solutions. ManpowerGroup Solutions includes Talent Based Outsourcing (TBO), TAPFIN - Managed Service Provider (MSP), Recruitment Process Outsourcing (RPO), Borderless Talent Solutions (BTS) and Strategic Workforce Consulting (SWC). The Right Management segment revenues are derived from career management and workforce consulting services. Segment revenues represent sales to external clients. Due to the nature of our business, we generally do not have export sales. We provide services to a wide variety of clients, none of which individually comprise a significant portion of revenues for us as a whole.
 
The accounting policies of the segments are the same as those described in the summary of significant accounting policies. We evaluate performance based on operating unit profit, which is equal to segment revenues less direct costs and branch and national headquarters operating costs. This profit measure does not include goodwill and intangible asset impairment charges or amortization of intangible assets related to acquisitions, interest and other income and expense amounts or income taxes.
 
Total assets for the segments are reported after the elimination of investments in subsidiaries and intercompany accounts.
 
   
 
  
 
  
 
 
Year Ended December 31
 
2012
 
2011
 
2010
 
Revenues from Services(a)
 
 
 
 
 
 
 
 
 
 
Americas:
 
 
 
 
 
 
 
 
 
 
United States(b)
 
$
3,010.5
 
$
3,137.3
 
$
2,783.4
 
Other Americas
 
 
1,585.4
 
 
1,512.1
 
 
1,265.5
 
 
 
 
4,595.9
 
 
4,649.4
 
 
4,048.9
 
Southern Europe:
 
 
 
 
 
 
 
 
 
 
France
 
 
5,425.6
 
 
6,179.1
 
 
5,208.6
 
Italy
 
 
1,056.8
 
 
1,255.8
 
 
1,044.2
 
Other Southern Europe
 
 
768.5
 
 
776.9
 
 
698.9
 
 
 
 
7,250.9
 
 
8,211.8
 
 
6,951.7
 
Northern Europe
 
 
5,773.9
 
 
6,159.4
 
 
5,344.1
 
APME
 
 
2,728.8
 
 
2,661.7
 
 
2,147.2
 
Right Management
 
 
328.5
 
 
323.7
 
 
374.6
 
 
 
$
20,678.0
 
$
22,006.0
 
$
18,866.5
 
Operating Unit Profit (Loss)
 
 
 
 
 
 
 
 
 
 
Americas:
 
 
 
 
 
 
 
 
 
 
United States
 
$
60.8
 
$
94.1
 
$
42.8
 
Other Americas
 
 
50.6
 
 
47.8
 
 
36.5
 
 
 
 
111.4
 
 
141.9
 
 
79.3
 
Southern Europe:
 
 
 
 
 
 
 
 
 
 
France
 
 
56.7
 
 
85.2
 
 
47.1
 
Italy
 
 
45.4
 
 
74.1
 
 
47.5
 
Other Southern Europe
 
 
10.1
 
 
10.8
 
 
7.2
 
 
 
 
112.2
 
 
170.1
 
 
101.8
 
Northern Europe
 
 
159.8
 
 
212.6
 
 
150.2
 
APME
 
 
90.7
 
 
78.8
 
 
47.2
 
Right Management
 
 
13.4
 
 
(1.4
)
 
3.5
 
 
 
 
487.5
 
 
602.0
 
 
382.0
 
Corporate expenses
 
 
(112.0
)
 
(123.1
)
 
(101.2
)
Goodwill and intangible asset impairment charges
 
 
 
 
 
 
(428.8
)
Intangible asset amortization expense(c)
 
 
(36.7
)
 
(38.9
)
 
(39.3
)
Reclassification of French business tax(d)
 
 
72.9
 
 
84.2
 
 
65.3
 
Interest and other expenses
 
 
(43.3
)
 
(44.3
)
 
(43.2
)
Earnings (loss) before income taxes
 
$
368.4
 
$
479.9
 
$
(165.2
)

  
(a)
Further breakdown of revenues from services by geographical region is as follows:

 
  
 
  
 
  
 
 
Revenues from Services
 
 
2012
 
 
2011
 
 
2010
 
United States
 
$
3,132.0
 
$
3,254.6
 
$
2,940.1
 
France
 
 
5,448.3
 
 
6,201.9
 
 
5,240.7
 
Italy
 
 
1,061.6
 
 
1,277.1
 
 
1,065.0
 
United Kingdom
 
 
1,898.1
 
 
1,880.4
 
 
1,822.2
 
Total Foreign
 
 
17,546.0
 
 
18,751.4
 
 
15,926.4
 

  
(b)
The United States revenues above represent revenues from our company-owned branches and franchise fees received from our franchise operations, which are discussed further on the financial highlights page.
 
 
(c)
Intangible asset amortization related to acquisitions is excluded from operating costs within the reportable segments and corporate expenses, and shown separately.
 
 
(d)
The French business tax is reported in provision for income taxes rather than in cost of services, in accordance with the current accounting guidance on income taxes. However, we view this tax as operational in nature. Accordingly, the financial information reviewed internally continues to include the French business tax within the operating unit profit of our France reportable segment. Therefore, we have shown the amount of the French business tax above to reconcile to our earnings (loss) before income taxes.


   
 
  
 
  
 
 
Year Ended December 31
 
2012
 
2011
 
2010
 
Depreciation and Amortization Expense
 
 
 
 
 
 
 
 
 
 
Americas:
 
 
 
 
 
 
 
 
 
 
United States
 
$
13.4
 
$
13.5
 
$
15.4
 
Other Americas
 
 
4.2
 
 
4.0
 
 
3.7
 
 
 
 
17.6
 
 
17.5
 
 
19.1
 
Southern Europe:
 
 
 
 
 
 
 
 
 
 
France
 
 
13.1
 
 
12.4
 
 
12.6
 
Italy
 
 
2.7
 
 
3.3
 
 
3.8
 
Other Southern Europe
 
 
2.4
 
 
2.7
 
 
2.9
 
 
 
 
18.2
 
 
18.4
 
 
19.3
 
Northern Europe
 
 
15.8
 
 
17.0
 
 
18.3
 
APME
 
 
4.9
 
 
5.1
 
 
4.6
 
Right Management
 
 
5.1
 
 
5.9
 
 
7.3
 
Corporate
 
 
2.2
 
 
1.6
 
 
2.2
 
Amortization of intangible assets(a)
 
 
36.7
 
 
38.9
 
 
39.3
 
 
 
$
100.5
 
$
104.4
 
$
110.1
 
Earnings from Equity Investments
 
 
 
 
 
 
 
 
 
 
Americas:
 
 
 
 
 
 
 
 
 
 
United States
 
$
 
$
 
$
 
Other Americas
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Southern Europe:
 
 
 
 
 
 
 
 
 
 
France
 
 
 
 
(0.4
)
 
(0.6
)
Italy
 
 
 
 
 
 
 
Other Southern Europe
 
 
 
 
 
 
 
 
 
 
 
 
(0.4
)
 
(0.6
)
Northern Europe
 
 
2.5
 
 
4.3
 
 
5.2
 
APME
 
 
 
 
 
 
 
Right Management
 
 
 
 
 
 
 
 
 
$
2.5
 
$
3.9
 
$
4.6
 

  
(a)
Intangible asset amortization related to acquisitions is excluded from operating costs within the reportable segments and corporate expenses, and shown separately.
 

   
 
  
 
  
 
 
Year Ended December 31
 
2012
 
2011
 
2010
 
Total Assets
 
 
 
 
 
 
 
 
 
 
Americas:
 
 
 
 
 
 
 
 
 
 
United States
 
$
1,511.0
 
$
1,429.9
 
$
1,361.4
 
Other Americas
 
 
317.5
 
 
291.8
 
 
257.6
 
 
 
 
1,828.5
 
 
1,721.7
 
 
1,619.0
 
Southern Europe:
 
 
 
 
 
 
 
 
 
 
France
 
 
1,756.2
 
 
1,822.7
 
 
1,826.0
 
Italy
 
 
301.2
 
 
301.3
 
 
271.3
 
Other Southern Europe
 
 
187.8
 
 
170.3
 
 
170.6
 
 
 
 
2,245.2
 
 
2,294.3
 
 
2,267.9
 
Northern Europe
 
 
1,732.5
 
 
1,714.3
 
 
1,682.2
 
APME
 
 
491.7
 
 
472.4
 
 
395.1
 
Right Management
 
 
95.4
 
 
75.7
 
 
86.1
 
Corporate(a)
 
 
619.3
 
 
621.3
 
 
679.4
 
 
 
$
7,012.6
 
$
6,899.7
 
$
6,729.7
 
Equity Investments
 
 
 
 
 
 
 
 
 
 
Americas:
 
 
 
 
 
 
 
 
 
 
United States
 
$
3.0
 
$
 
$
 
Other Americas
 
 
 
 
 
 
 
 
 
 
3.0
 
 
 
 
 
Southern Europe:
 
 
 
 
 
 
 
 
 
 
France
 
 
0.1
 
 
0.1
 
 
0.4
 
Italy
 
 
 
 
 
 
 
Other Southern Europe
 
 
 
 
 
 
 
 
 
 
0.1
 
 
0.1
 
 
0.4
 
Northern Europe
 
 
81.5
 
 
75.0
 
 
70.5
 
APME
 
 
0.7
 
 
0.8
 
 
0.7
 
Right Management
 
 
 
 
 
 
 
 
 
$
85.3
 
$
75.9
 
$
71.6
 

  
(a)
Corporate assets include assets that were not used in the operations of any segment, the most significant of which were purchased intangibles and cash.


   
 
  
 
  
 
 
Year Ended December 31
 
 
2012
 
 
2011
 
 
2010
 
Long-Lived Assets(a)
 
 
 
 
 
 
 
 
 
 
Americas:
 
 
 
 
 
 
 
 
 
 
United States
 
$
32.8
 
$
35.5
 
$
39.7
 
Other Americas
 
 
11.2
 
 
10.5
 
 
9.7
 
 
 
 
44.0
 
 
46.0
 
 
49.4
 
Southern Europe:
 
 
 
 
 
 
 
 
 
 
France
 
 
59.4
 
 
46.0
 
 
43.2
 
Italy
 
 
7.0
 
 
7.9
 
 
7.7
 
Other Southern Europe
 
 
8.6
 
 
8.5
 
 
8.9
 
 
 
 
75.0
 
 
62.4
 
 
59.8
 
Northern Europe
 
 
40.4
 
 
43.3
 
 
45.3
 
APME
 
 
22.4
 
 
23.3
 
 
17.8
 
Right Management
 
 
12.4
 
 
11.4
 
 
15.9
 
Corporate
 
 
1.2
 
 
2.5
 
 
4.0
 
 
 
$
195.4
 
$
188.9
 
$
192.2
 
Additions to Long-Lived Assets
 
 
 
 
 
 
 
 
 
 
Americas:
 
 
 
 
 
 
 
 
 
 
United States
 
$
11.6
 
$
10.0
 
$
6.4
 
Other Americas
 
 
5.0
 
 
5.5
 
 
3.7
 
 
 
 
16.6
 
 
15.5
 
 
10.1
 
Southern Europe:
 
 
 
 
 
 
 
 
 
 
France
 
 
25.6
 
 
16.4
 
 
18.8
 
Italy
 
 
1.8
 
 
3.7
 
 
3.6
 
Other Southern Europe
 
 
2.2
 
 
3.1
 
 
2.0
 
 
 
 
29.6
 
 
23.2
 
 
24.4
 
Northern Europe
 
 
12.8
 
 
18.4
 
 
13.7
 
APME
 
 
5.6
 
 
5.5
 
 
7.2
 
Right Management
 
 
7.4
 
 
2.3
 
 
2.9
 
Corporate
 
 
 
 
 
 
0.2
 
 
 
$
72.0
 
$
64.9
 
$
58.5
 

  
(a)
Further breakdown of long-lived assets by geographical region was as follows:

   
 
  
 
  
 
 
Long-Lived Assets
 
 
2012
 
 
2011
 
 
2010
 
United States
 
$
39.7
 
$
41.1
 
$
48.2
 
France
 
 
61.0
 
 
48.1
 
 
45.8
 
Italy
 
 
7.1
 
 
8.1
 
 
8.1
 
United Kingdom
 
 
11.0
 
 
12.9
 
 
15.3
 
Total Foreign
 
 
155.7
 
 
147.8
 
 
144.0