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financial instruments - Activity related to allowance for doubtful accounts (Details) - CAD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Summary of activity related to allowance for doubtful accounts        
Accounts written off during the period that were still subject to enforcement activity $ 64 $ 45 $ 116 $ 89
Customer accounts receivable        
Summary of activity related to allowance for doubtful accounts        
Balance, beginning of period     (3,472)  
Balance, end of period (3,229)   (3,229)  
Customer accounts receivable | Allowance for doubtful accounts        
Summary of activity related to allowance for doubtful accounts        
Balance, beginning of period 121 106 117 109
Additions (doubtful accounts expense) 48 27 92 48
Accounts written off less than recoveries (49) (27) (86) (55)
Other   1 (3) 5
Balance, end of period $ 120 $ 107 $ 120 $ 107