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financial instruments - Activity related to allowance for doubtful accounts (Details) - CAD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Summary of activity related to allowance for doubtful accounts    
Accounts written off during the period that were still subject to enforcement activity $ 110 $ 92
Customer accounts receivable    
Summary of activity related to allowance for doubtful accounts    
Balance, beginning of period (2,228)  
Balance, end of period (2,658) (2,228)
Customer accounts receivable | Allowance for doubtful accounts    
Summary of activity related to allowance for doubtful accounts    
Balance, beginning of period 140 55
Additions (doubtful accounts expense) 42 91
Accounts written off less than recoveries (77) (22)
Other 5 16
Balance, end of period $ 110 $ 140