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related party transactions (Details)
12 Months Ended
Dec. 31, 2021
CAD ($)
EquityInstruments
$ / shares
Dec. 31, 2020
CAD ($)
EquityInstruments
Transactions with key management personnel    
Amount of liability accounted for restricted share unit and share options awards $ 7,000,000 $ 10,000,000
Transactions with defined benefit pension plans    
Charges for management and administrative services to our defined benefit pension plans 7,000,000 7,000,000
Transactions with real estate joint venture and associate    
Lease liabilities $ 1,876,000,000 $ 1,837,000,000
Transactions with real estate joint ventures    
Outstanding liability-accounted awards | EquityInstruments 0 0
Key management personnel    
Transactions with key management personnel    
Short-term benefits $ 16,000,000 $ 14,000,000
Post-employment pension and other benefits 13,000,000 8,000,000
Share-based compensation 70,000,000 42,000,000
Total 99,000,000 $ 64,000,000
Notional value Awarded in period 16,000,000  
Grant-date fair value Awarded in period 16,000,000  
Number of Share options awarded (in shares)   0
Notional amount 49,000,000 $ 25,000,000
Grant date Awarded in period $ 52,000,000 $ 33,000,000
Liability amounts accrued for share-based compensation awards to key management personnel    
Annual cash bonus as a percentage of base salary upon termination without cause 50.00%  
Minimum | Key management personnel    
Liability amounts accrued for share-based compensation awards to key management personnel    
Number of months base salary considered for severance payments 18 months  
Maximum | Key management personnel    
Liability amounts accrued for share-based compensation awards to key management personnel    
Number of months base salary considered for severance payments 24 months  
Restricted share units | Key management personnel    
Transactions with key management personnel    
Number of restricted share units Awarded in period (in shares) | EquityInstruments 1,273,308 981,088
Notional value Awarded in period $ 33,000,000 $ 25,000,000
Grant-date fair value Awarded in period 36,000,000 33,000,000
Directors' Deferred Share Unit Plan | Key management personnel    
Liability amounts accrued for share-based compensation awards to key management personnel    
Deferred share units paid out $ 0 $ 3,000,000
TELUS International (Cda) Inc. share options | Key management personnel    
Transactions with key management personnel    
Number of Share options awarded (in shares) | EquityInstruments 167,693  
Notional value Awarded in period $ 1,000,000  
Grant-date fair value Awarded in period $ 1,000,000  
Number of share options exercised in share-based payment arrangement 215,973
Intrinsic value of options exercised during the period $ 7,000,000
Weighted average share price of options exercised | $ / shares $ 39.58  
TELUS Sky    
Transactions with real estate joint venture and associate    
Lease liabilities $ 95,000,000 $ 76,000,000
TELUS International (Cda) Inc. | Restricted share units | Key management personnel    
Transactions with key management personnel    
Number of restricted share units Awarded in period (in shares) | EquityInstruments 437,857  
Notional value Awarded in period $ 15,000,000  
Grant-date fair value Awarded in period $ 15,000,000