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intangible assets and goodwill (Details) - CAD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
intangible assets and goodwill          
Balance at beginning of the period     $ 18,153    
Amortization $ (220) $ (163) (422) $ (310)  
Net foreign exchange differences     13    
Balance at end of the period 19,762   19,762    
Accumulated impairment losses of goodwill 6,132   6,132   $ 5,309
Contractual commitments for the acquisition of intangible assets 48   48   $ 45
Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     22,901    
Additions     324    
Additions arising from business acquisitions     1,583    
Dispositions, retirements and other     (297)    
Net foreign exchange differences     90    
Balance at end of the period 24,601   24,601    
Accumulated amortization          
intangible assets and goodwill          
Balance at beginning of the period     (4,748)    
Amortization     422    
Dispositions, retirements and other     (344)    
Balance at end of the period (4,839)   (4,839)    
Allowance for doubtful accounts          
intangible assets and goodwill          
Accumulated impairment losses of goodwill 0   0    
Spectrum licences          
intangible assets and goodwill          
Balance at beginning of the period     9,937    
Balance at end of the period 9,963   9,963    
Spectrum licences | Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     9,937    
Additions arising from business acquisitions     9    
Dispositions, retirements and other     17    
Balance at end of the period 9,963   9,963    
Total intangible assets          
intangible assets and goodwill          
Balance at beginning of the period     12,844    
Net foreign exchange differences     13    
Balance at end of the period 13,630   13,630    
Total intangible assets | Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     17,228    
Additions     324    
Additions arising from business acquisitions     811    
Dispositions, retirements and other     (297)    
Net foreign exchange differences     39    
Balance at end of the period 18,105   18,105    
Total intangible assets | Accumulated amortization          
intangible assets and goodwill          
Balance at beginning of the period     (4,384)    
Amortization     422    
Dispositions, retirements and other     (344)    
Balance at end of the period (4,475)   (4,475)    
Intangible assets subject to amortization          
intangible assets and goodwill          
Balance at beginning of the period     2,907    
Net foreign exchange differences     13    
Balance at end of the period 3,667   3,667    
Intangible assets subject to amortization | Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     7,291    
Additions     324    
Additions arising from business acquisitions     802    
Dispositions, retirements and other     (314)    
Net foreign exchange differences     39    
Balance at end of the period 8,142   8,142    
Intangible assets subject to amortization | Accumulated amortization          
intangible assets and goodwill          
Balance at beginning of the period     (4,384)    
Amortization     422    
Dispositions, retirements and other     (344)    
Balance at end of the period (4,475)   (4,475)    
Customer contracts, related customer relationships and leasehold interests          
intangible assets and goodwill          
Balance at beginning of the period     747    
Net foreign exchange differences     12    
Balance at end of the period 1,471   1,471    
Customer contracts, related customer relationships and leasehold interests | Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     1,032    
Additions arising from business acquisitions     735    
Dispositions, retirements and other     48    
Net foreign exchange differences     37    
Balance at end of the period 1,852   1,852    
Customer contracts, related customer relationships and leasehold interests | Accumulated amortization          
intangible assets and goodwill          
Balance at beginning of the period     (285)    
Amortization     97    
Dispositions, retirements and other     (13)    
Balance at end of the period (381)   (381)    
Software          
intangible assets and goodwill          
Balance at beginning of the period     1,842    
Net foreign exchange differences     1    
Balance at end of the period 1,816   1,816    
Software | Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     5,870    
Additions     42    
Additions arising from business acquisitions     20    
Dispositions, retirements and other     (333)    
Assets under construction put into service     232    
Net foreign exchange differences     2    
Balance at end of the period 5,833   5,833    
Software | Accumulated amortization          
intangible assets and goodwill          
Balance at beginning of the period     (4,028)    
Amortization     322    
Dispositions, retirements and other     (334)    
Balance at end of the period (4,017)   (4,017)    
Access to rights-of-way and other          
intangible assets and goodwill          
Balance at beginning of the period     64    
Balance at end of the period 77   77    
Access to rights-of-way and other | Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     135    
Additions     1    
Additions arising from business acquisitions     47    
Dispositions, retirements and other     (29)    
Balance at end of the period 154   154    
Access to rights-of-way and other | Accumulated amortization          
intangible assets and goodwill          
Balance at beginning of the period     (71)    
Amortization     3    
Dispositions, retirements and other     3    
Balance at end of the period (77)   (77)    
Assets under construction          
intangible assets and goodwill          
Balance at beginning of the period     254    
Balance at end of the period 303   303    
Assets under construction | Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     254    
Additions     281    
Assets under construction put into service     (232)    
Balance at end of the period 303   303    
Goodwill          
intangible assets and goodwill          
Balance at beginning of the period     5,309    
Balance at end of the period 6,132   6,132    
Goodwill | Cost/Gross amount          
intangible assets and goodwill          
Balance at beginning of the period     5,673    
Additions arising from business acquisitions     772    
Net foreign exchange differences     51    
Balance at end of the period 6,496   6,496    
Goodwill | Accumulated amortization          
intangible assets and goodwill          
Balance at beginning of the period     (364)    
Balance at end of the period $ (364)   $ (364)