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segment information - Income before income taxes (Details) - CAD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Income before income taxes    
Operating revenues external $ 14,658 $ 14,368
Goods and services purchased 6,070 6,368
Employee benefits expense 3,034 2,896
EBITDA 5,554 5,104
Depreciation 1,929 1,669
Amortization 648 598
Operating income 2,977 2,837
Financing costs 733 661
INCOME BEFORE INCOME TAXES $ 2,244 $ 2,176