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capital structure financial policies (Details) - CAD ($)
$ in Millions
12 Months Ended
Jan. 01, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Components of debt and coverage ratios        
Net debt   $ 18,199 $ 13,770  
EBITDA - excluding restructuring and other costs   5,688 5,421  
Net interest cost   $ 755 $ 644  
Debt ratio        
Increase (decrease) in Target Net debt to EBITDA - excluding restructuring and other costs 0.20      
Net debt to EBITDA - excluding restructuring and other costs ratio   3.20 2.54  
Coverage ratios        
Earnings coverage ratio   4.0 4.4  
EBITDA - excluding restructuring and other costs interest coverage ratio   7.5 8.4  
Calculation of net debt        
Long-term debt   $ 18,474 $ 14,101  
Debt issuance costs netted against long-term debt   87 93  
Derivative (assets) liabilities, net   (37) (73)  
Accumulated other comprehensive income amounts arising from financial instruments used to manage interest rate and currency risks associated with U.S. dollar-denominated long-term debt - excluding tax effects   110 (37)  
Cash and temporary investments, net   (535) (414) $ (509)
Short-term borrowings   100 100  
Net debt   18,199 13,770  
Calculation of EBITDA - excluding restructuring and other costs        
EBITDA   5,554 5,104  
Restructuring and other costs   134 317  
EBITDA - excluding restructuring and other costs   $ 5,688 $ 5,421  
Changes in debt and coverage ratios        
Net debt to EBITDA - excluding restructuring and other costs ratio   3.20 2.54  
Net debt to operating cash flow ratio maximum   4.00    
Increase in net debt to EBITDA ratio due to the implementation of IFRS 16   0.14    
Earnings Coverage Ratio   4.0 4.4  
Increase (decrease) in earnings coverage ratio due to an (increase) decrease in borrowing costs   (0.6)    
Increase (decrease) in earnings coverage ratio due to an increase (decrease) in income before borrowing costs and income taxes   0.2    
EBITDA - excluding restructuring and other costs interest coverage ratio   7.5 8.4  
Increase (decrease) in EBITDA - excluding restructuring and other costs interest coverage ratio due to an increase (decrease) in EBITDA   0.4    
Increase (decrease) in EBITDA - excluding restructuring and other costs interest coverage ratio due to an (increase) decrease in net interest costs   (1.3)    
Dividend payout ratio        
Dividend payout ratio, (as a per cent)   78.00% 78.00%  
Dividend payout ratio of adjusted net earnings, (as a per cent)   84.00% 81.00%  
Calculation of adjusted net earnings attributable to Common Shares        
Net income attributable to Common Shares   $ 1,746 $ 1,600  
Gain and net equity income related to real estate redevelopment project, after income taxes   5 (150)  
Business combination-related provisions, after income taxes   (13) (17)  
Income tax-related adjustments   (142) (7)  
Long-term debt prepayment premium, after income taxes   20 25  
Initial and committed donation to TELUS Friendly Future Foundation, after income taxes     90  
Adjusted net earnings attributable to Common Shares   $ 1,616 $ 1,541  
Minimum        
Debt ratio        
Target Net debt to EBITDA - excluding restructuring and other costs   2.20    
Dividend payout ratio        
Target dividend payout ratio, (as a per cent)   65.00% 65.00%  
Target ratio from free cash flow 60.00%      
Maximum        
Debt ratio        
Target Net debt to EBITDA - excluding restructuring and other costs   2.70    
Dividend payout ratio        
Target dividend payout ratio, (as a per cent)   75.00% 75.00%  
Target ratio from free cash flow 75.00%