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intangible assets and goodwill (Details)
$ in Millions
1 Months Ended 12 Months Ended
Apr. 04, 2019
CAD ($)
item
Dec. 31, 2019
CAD ($)
Dec. 31, 2018
CAD ($)
intangible assets and goodwill      
Balance at beginning of the period   $ 15,681  
Amortization   (648) $ (598)
Balance at end of the period   18,143 15,681
Goodwill   5,331 4,747
Contractual commitments for the acquisition of intangible assets   45 48
Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   19,957 18,959
Additions   1,877 657
Additions arising from business acquisitions   1,243 686
Dispositions, retirements and other   (145) (385)
Net foreign exchange differences   (41) 40
Balance at end of the period   22,891 19,957
Accumulated amortization      
intangible assets and goodwill      
Balance at beginning of the period   (4,276) (4,065)
Amortization   (648) (598)
Dispositions, retirements and other   (176) (387)
Balance at end of the period   (4,748) (4,276)
Allowance for doubtful accounts      
intangible assets and goodwill      
Goodwill   0  
Spectrum licences      
intangible assets and goodwill      
Balance at beginning of the period   8,694  
Balance at end of the period   $ 9,937 8,694
Renewal of spectrum license ( in years)   20 years  
Spectrum licences | Innovation, Science and Economic Development      
intangible assets and goodwill      
Number of spectrum licenses purchased | item 12    
Purchase price $ 931    
Spectrum licences | Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   $ 8,694 8,693
Additions   1,217 1
Dispositions, retirements and other   26  
Balance at end of the period   9,937 8,694
Total intangible assets      
intangible assets and goodwill      
Balance at beginning of the period   10,934  
Balance at end of the period   12,812 10,934
Total intangible assets | Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   14,846 14,359
Additions   1,877 657
Additions arising from business acquisitions   626 216
Dispositions, retirements and other   (145) (385)
Net foreign exchange differences   (8) (1)
Balance at end of the period   17,196 14,846
Total intangible assets | Accumulated amortization      
intangible assets and goodwill      
Balance at beginning of the period   (3,912) (3,701)
Amortization   (648) (598)
Dispositions, retirements and other   (176) (387)
Balance at end of the period   (4,384) (3,912)
Intangible assets subject to amortization      
intangible assets and goodwill      
Balance at beginning of the period   2,240  
Balance at end of the period   2,875 2,240
Intangible assets subject to amortization | Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   6,152 5,666
Additions   660 656
Additions arising from business acquisitions   626 216
Dispositions, retirements and other   (171) (385)
Net foreign exchange differences   (8) (1)
Balance at end of the period   7,259 6,152
Intangible assets subject to amortization | Accumulated amortization      
intangible assets and goodwill      
Balance at beginning of the period   (3,912) (3,701)
Amortization   (648) (598)
Dispositions, retirements and other   (176) (387)
Balance at end of the period   (4,384) (3,912)
Customer contracts, related customer relationships and leasehold interests      
intangible assets and goodwill      
Balance at beginning of the period   390  
Balance at end of the period   747 390
Customer contracts, related customer relationships and leasehold interests | Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   616 558
Additions arising from business acquisitions   453 197
Dispositions, retirements and other   (29) (138)
Net foreign exchange differences   (8) (1)
Balance at end of the period   1,032 616
Customer contracts, related customer relationships and leasehold interests | Accumulated amortization      
intangible assets and goodwill      
Balance at beginning of the period   (226) (310)
Amortization   (70) (56)
Dispositions, retirements and other   (11) (140)
Balance at end of the period   (285) (226)
Software      
intangible assets and goodwill      
Balance at beginning of the period   1,471  
Balance at end of the period   1,810 1,471
Software | Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   5,092 4,667
Additions   60 69
Additions arising from business acquisitions   173 19
Dispositions, retirements and other   (166) (248)
Assets under construction put into service   679 585
Balance at end of the period   5,838 5,092
Software | Accumulated amortization      
intangible assets and goodwill      
Balance at beginning of the period   (3,621) (3,330)
Amortization   (573) (538)
Dispositions, retirements and other   (166) (247)
Balance at end of the period   (4,028) (3,621)
Access to rights-of-way and other      
intangible assets and goodwill      
Balance at beginning of the period   38  
Balance at end of the period   64 38
Access to rights-of-way and other | Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   103 97
Additions   8 5
Dispositions, retirements and other   24 1
Balance at end of the period   135 103
Access to rights-of-way and other | Accumulated amortization      
intangible assets and goodwill      
Balance at beginning of the period   (65) (61)
Amortization   (5) (4)
Dispositions, retirements and other   1  
Balance at end of the period   (71) (65)
Assets under construction      
intangible assets and goodwill      
Balance at beginning of the period   341  
Balance at end of the period   254 341
Assets under construction | Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   341 344
Additions   592 582
Assets under construction put into service   (679) (585)
Balance at end of the period   254 341
Goodwill      
intangible assets and goodwill      
Balance at beginning of the period   4,747  
Balance at end of the period   5,331 4,747
Goodwill | Cost/Gross amount      
intangible assets and goodwill      
Balance at beginning of the period   5,111 4,600
Additions arising from business acquisitions   617 470
Net foreign exchange differences   (33) 41
Balance at end of the period   5,695 5,111
Goodwill | Accumulated amortization      
intangible assets and goodwill      
Balance at beginning of the period   (364) (364)
Balance at end of the period   $ (364) $ (364)