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Goodwill and Intangible Assets
12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Intangible Assets GOODWILL AND INTANGIBLE ASSETS
Goodwill balances by business segment at December 31, 2019 and 2018 were:
DOLLARS IN MILLIONS
 
2019
 
2018
Specialty Property & Casualty Insurance
 
$
845.0

 
$
843.4

Preferred Property & Casualty Insurance
 
49.6

 
49.6

Life & Health Insurance
 
219.4

 
219.4

Total
 
$
1,114.0

 
$
1,112.4


The Company tests goodwill for recoverability at the reporting unit level on an annual basis, or whenever events or circumstances indicate the fair value of a reporting unit may have declined below its carrying value. The Company performed a qualitative goodwill impairment assessment for all reporting units with goodwill as of October 1, 2019. The qualitative assessment takes into consideration changes in macroeconomic conditions, industry and market considerations, cost factors, overall financial performance, changes in management or key personnel, changes in strategy and changes in Kemper’s stock price since the last quantitative assessment, which was performed on January 1, 2017. Based on its qualitative assessment, the Company concluded that the associated goodwill was recoverable for each reporting unit tested.
Definite and indefinite life intangible assets at December 31, 2019 and 2018 were:
DOLLARS IN MILLIONS
 
2019
 
2018
Definite Life Intangible Assets:
 
 
 
 
Value of Business Acquired
 
$
24.1

 
$
30.2

Customer Relationships
 
4.3

 
6.7

Agent Relationships
 
62.5

 
68.0

Trade Names
 

 
7.0

Internal-Use Software
 
189.7

 
149.1

Total Definite Life Intangible Assets
 
280.6

 
261.0

Indefinite Life Intangible Assets:
 
 
 
 
Trade Names
 
5.2

 
5.2

Insurance Licenses
 
42.6

 
42.6

Total Indefinite Life Intangible Assets
 
47.8

 
47.8

Total Intangible Assets
 
$
328.4

 
$
308.8


The Company records intangible assets acquired in business combinations and certain costs incurred developing and customizing internal-use software within Other Assets on the Consolidated Balance Sheets. Definite life intangible assets are amortized over the estimated profit emergence period or estimated useful life of the asset. Indefinite life intangible assets are not amortized, but rather tested annually for impairment. In 2019 and 2018, the Company recognized amortization expense on definite life intangible assets of $37.8 million and $166.4 million, respectively.
NOTE 5. GOODWILL AND INTANGIBLE ASSETS (Continued)
The amount of amortization expense expected to be recorded in the next five years for definite life intangible assets is as follows:
DOLLARS IN MILLIONS
 
2020
 
2021
 
2022
 
2023
 
2024
Definite Life Intangible Assets:
 
 
 
 
 
 
 
 
 
 
Value of Business Acquired
 
$
4.0

 
$
3.1

 
$
2.7

 
$
2.5

 
$
2.4

Customer Relationships
 
0.9

 
0.8

 
0.6

 
0.5

 
0.4

Agent Relationships
 
5.0

 
5.0

 
5.0

 
5.0

 
5.0

Internal-Use Software
 
24.1

 
19.1

 
17.9

 
16.5

 
14.0

Total
 
$
34.0


$
28.0


$
26.2


$
24.5


$
21.8