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SEGMENT REPORTING
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
SEGMENT REPORTING SEGMENT REPORTING
Our operating segments are aggregated into reportable business segments based upon similar economic characteristics, products, services, customers and delivery methods.

Our primary measurement of segment financial performance, defined as “Earnings (loss) from continuing operations before income taxes” (EBT), includes an allocation of costs from Central Support Services (CSS) and excludes non-operating pension costs and certain other items as described in Note 20, "Other Items Impacting Comparability." CSS represents those costs incurred to support all business segments, including finance and procurement, corporate services, human resources, information technology, public affairs, legal, marketing and corporate communications. The objective of the EBT measurement is to provide clarity on the profitability of each business segment and, ultimately, to hold leadership of each business segment accountable for their allocated share of CSS costs. Certain costs are not attributable to any segment and remain unallocated in CSS, including costs for investor relations, public affairs and certain executive compensation. CSS costs attributable to the business segments are predominantly allocated to FMS, SCS and DTS as follows:

Finance, corporate services, and health and safety — allocated based upon estimated and planned resource utilization;

Human resources — individual costs within this category are allocated under various methods, including allocation based on estimated utilization and number of personnel supported;

Information technology — principally allocated based upon utilization-related metrics such as number of users or minutes of CPU time. Customer-related project costs and expenses are allocated to the business segment responsible for the project; and

Other — represents legal and other centralized costs and expenses including certain share-based incentive compensation costs. Expenses, where allocated, are based primarily on the number of personnel supported.

Our FMS segment leases revenue earning equipment and provides fuel, maintenance and other ancillary services to the SCS and DTS segments. EBT related to inter-segment equipment and services billed to SCS and DTS customers (equipment contribution) are included in both FMS and the segment that served the customer and then eliminated upon consolidation (presented as “Eliminations”). Inter-segment EBT allocated to SCS and DTS includes earnings related to equipment used in providing services to SCS and DTS customers.

Segment results are not necessarily indicative of the results of operations that would have occurred had each segment been an independent, stand-alone entity during the periods presented. Each business segment follows the same accounting policies as described in Note 1, “Summary of Significant Accounting Policies.” However, we do not record right-of-use assets or liabilities for our intercompany operating leases between FMS and SCS and DTS business segments. The following tables
set forth financial information for each of our segments and provide a reconciliation between segment EBT and earnings from continuing operations before income taxes.

 Years ended December 31,
 202020192018
 (In thousands)
Revenue:
Fleet Management Solutions:
ChoiceLease$3,159,909 $3,077,051 $2,832,046 
SelectCare514,310 541,358 502,835 
Commercial rental834,232 1,009,086 960,606 
Other69,125 92,286 87,331 
Fuel services revenue569,074 816,362 847,655 
    ChoiceLease liability insurance revenue (1)
23,817 35,260 28,220 
Fleet Management Solutions5,170,467 5,571,403 5,258,693 
Supply Chain Solutions2,544,420 2,551,271 2,398,144 
Dedicated Transportation Solutions1,229,374 1,417,483 1,333,313 
Eliminations (2)
(524,170)(614,356)(576,204)
Total revenue
$8,420,091 $8,925,801 $8,413,946 
Earnings (Loss) From Continuing Operations Before Income Taxes:
Fleet Management Solutions$(141,957)$(70,274)$340,038 
Supply Chain Solutions159,940 145,060 130,262 
Dedicated Transportation Solutions73,442 81,149 61,236 
Eliminations(42,801)(50,732)(63,593)
48,624 105,203 467,943 
Unallocated Central Support Services (3)
(77,438)(49,114)(49,081)
Non-operating pension costs (4)
(11,167)(60,406)(7,541)
Other items impacting comparability, net (5)
(90,379)(37,954)(21,852)
Earnings (loss) from continuing operations before income taxes$(130,360)$(42,271)$389,469 
_______________ 
(1)In the first quarter of 2020, we announced our plan to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program is estimated to be completed in the first quarter of 2021. We have reclassed the revenues associated with this program from our ChoiceLease revenues for better comparability of our on-going operations as this is now consistent with management reporting.
(2)Represents the elimination of intercompany revenues in our FMS business segment.
(3)Includes a one-time, special recognition and retention bonus of approximately $28 million for our front-line non-incentive compensation plan eligible employees paid in the fourth quarter of 2020.
(4)Non-operating pension costs include the amortization of net actuarial loss and prior service cost, interest cost and expected return on plan assets
components of pension and postretirement benefit costs and curtailment and settlement charges if one has occurred. Refer to Note 18, "Employee Benefit Plans," for a discussion on these items.
(5)Refer to Note 20, “Other Items Impacting Comparability,” for a discussion of items excluded from our primary measure of segment performance.
The following table sets forth depreciation expense, amortization expense and other non-cash charges, net, interest expense (income), capital expenditures paid and total assets for the years ended December 31, 2020, 2019 and 2018, as provided to the chief operating decision-maker for each of our reportable business segments:
FMSSCSDTSCSSEliminationsTotal
(In thousands)
2020
Depreciation expense (1)
$1,981,426 $38,652 $2,955 $4,380 $ $2,027,413 
Amortization expense and other non-cash charges, net
135,499 68,878 1,025 2,344  207,746 
Interest expense (income) (2)
255,264 602 (3,176)8,652  261,342 
Capital expenditures paid1,089,773 37,742 1,459 17,547  1,146,521 
Total assets11,274,450 1,313,312 295,738 328,329 (279,875)12,931,954 
2019
Depreciation expense (1)
$1,825,816 $42,428 $3,795 $6,890 $— $1,878,929 
Amortization expense and other non-cash charges, net
128,322 61,419 1,510 4,077 — 195,328 
Interest expense (income) (2)
243,406 1,038 (3,224)161 — 241,381 
Capital expenditures paid3,643,573 49,421 2,182 39,998 — 3,735,174 
Total assets12,991,716 1,236,589 327,384 305,631 (385,986)14,475,334 
2018
Depreciation expense (1)
$1,346,484 $34,631 $4,773 $2,682 $— $1,388,570 
Amortization expense and other non-cash charges, net
82,980 70,099 1,545 1,053 — 155,677 
Interest expense (income) (2)
181,335 1,171 (2,262)244 — 180,488 
Capital expenditures paid2,979,482 45,348 1,444 24,135 — 3,050,409 
Total assets11,854,454 1,123,864 324,906 404,999 (360,415)13,347,808 
_______________ 
(1)Depreciation expense totaling $27 million, $27 million and $25 million during 2020, 2019 and 2018, respectively, associated with CSS assets was allocated to business segments based upon estimated and planned asset utilization.
(2)Interest expense was primarily allocated to the FMS segment since such borrowings were used principally to fund the purchase of revenue earning equipment used in FMS; however, interest was also reflected in SCS and DTS based on targeted segment leverage ratios.


Geographic Information 
 December 31,
 20202019
 (In thousands)
Long-lived assets:
United States$8,682,657 $10,106,520 
Foreign:
Canada622,111 737,037 
Europe337,310 439,772 
Mexico61,995 62,134 
1,021,416 1,238,943 
Total$9,704,073 $11,345,463