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SEGMENT INFORMATION
12 Months Ended
Mar. 31, 2013
SEGMENT INFORMATION [Abstract]  
SEGMENT INFORMATION
14. SEGMENT INFORMATION

The Company operates in six business segments: APM, Mainframe, Changepoint, Uniface, Professional Services and Covisint Application Services.

This business unit structure provides the Company with visibility and control over the operations of the business and increases its market agility, enabling it to more effectively capitalize on market conditions and competitive advantages to maximize revenue growth and profitability.

The Company's products and services are offered worldwide to the largest IT organizations across a broad spectrum of technologies, including mainframe, distributed, Internet and mobile platforms. See note 1 for additional information related to each business segment.

The Company evaluates the performance of its segments based primarily on  revenue growth and contribution margin which is operating profit before certain charges such as restructuring internal information system support, finance, human resources, legal, administration and other corporate charges ("unallocated expenses"). The allocation of income taxes is not evaluated at the segment level. Financial information for the Company's business segments was as follows (in thousands):
 
Year Ended
March 31, 2013
Unallocated
APM
MF
CP
UF
PS (1)
AS
Expenses (2)
Total
Software license fees
$
100,565
$
58,528
$
8,468
$
11,361
$
178,922
Maintenance fees
89,535
271,824
16,305
29,816
407,480
Subscription fees
79,862
2,580
82,442
Professional services fees
30,571
2,325
12,422
4,979
$
134,714
185,011
Application services fees
$
90,694
90,694
Total revenues
300,533
332,677
39,775
46,156
134,714
90,694
944,549
Operating expenses
304,835
91,325
41,226
21,831
187,472
86,084
       209,562
942,335
Contribution / operating margin
$
(4,302
)
$
241,352
$
(1,451
)
$
24,325
$
(52,758
)
$
4,610
 (209,562
$
2,214

(1)
Professional services business unit operating expenses include a $71.8 million goodwill impairment charge. See note 7 for additional information.

(2)
Unallocated operating expenses include $16.6 million in restructuring expenses. See note 8 for additional information.

Year Ended
March 31, 2012
Unallocated
APM
MF
CP
UF
PS
AS
Expenses
Total
Software license fees
$
85,462
$
110,289
$
13,815
$
11,319
$
220,885
Maintenance fees
77,329
303,639
15,551
31,015
427,534
Subscription fees
76,246
2,192
78,438
Professional services fees
31,406
5,389
16,309
4,574
$
151,506
209,184
Application services fees
$
73,731
73,731
Total revenues
270,443
419,317
47,867
46,908
151,506
73,731
1,009,772
Operating expenses
317,621
99,310
45,027
21,740
127,178
72,717
$
  199,538
883,131
Contribution /operating margin
$
(47,178
)
$
320,007
$
2,840
$
25,168
$
24,328
$
1,014
$
 (199,538
)
$
126,641

Year Ended
March 31, 2011
Unallocated
APM
MF
CP
UF
PS
AS
Expenses
Total
Software license fees
$
77,823
$
95,820
$
9,226
$
11,876
$
194,745
Maintenance fees
64,283
310,965
14,547
29,445
419,240
Subscription fees
67,718
67,718
Professional services fees
22,175
6,547
15,650
4,986
$
142,844
192,202
Application services fees
$
55,025
55,025
Total revenues
231,999
413,332
39,423
46,307
142,844
55,025
928,930
Operating expenses
246,212
99,659
47,514
20,149
118,937
51,011
 195,134
778,616
Contribution / operating margin
$
(14,213
)
$
313,673
$
(8,091
)
$
26,158
$
23,907
$
4,014
(195,134
)
$
150,314
 
No single customer accounted for greater than 10% of total revenue during the years ended March 31, 2013, 2012 or 2011, or greater than 10% of accounts receivable at March 31, 2013 or 2012.

The Company does not evaluate assets and capital expenditures on a segment basis, and accordingly such information is not provided.

Financial information regarding geographic operations is presented in the table below (in thousands):

Year Ended March 31,
2013
2012 (1)
2011 (1)
Revenues:
United States
$
587,979
$
615,433
$
560,435
Europe and Africa
210,751
240,047
229,112
Other international operations
145,819
154,292
139,383
Total revenues
$
944,549
$
1,009,772
$
928,930

 
(1)
March 31, 2012 and 2011 amounts between the United States and other international operations have been reclassified to conform to the current year presentation.

March 31,
2013
2012
2011
Long-lived assets:
United States
$
888,032
$
961,202
$
944,506
Austria
201,224
214,615
165
Other
17,082
24,210
40,710
Total long-lived assets
$
1,106,338
$
1,200,027
$
985,381

Long-lived assets are comprised of property, plant and equipment, goodwill and capitalized software. The long-lived assets in Austria are primarily comprised of goodwill associated with the dynaTrace acquisition (see note 2).