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GOODWILL, CAPITALIZED SOFTWARE AND OTHER INTANGIBLE ASSETS
12 Months Ended
Mar. 31, 2011
GOODWILL, CAPITALIZED SOFTWARE AND OTHER INTANGIBLE ASSETS [Abstract]  
GOODWILL, CAPITALIZED SOFTWARE AND OTHER INTANGIBLE ASSETS
8. GOODWILL, CAPITALIZED SOFTWARE AND OTHER INTANGIBLE ASSETS

Changes in the carrying amounts of goodwill for the years ended March 31, 2011 and 2010 were as follows (in thousands):

      
Web
          
      
Performance
  
Professional
  
Application
    
   
Products
  
Services
  
Services
  
Services
  
Total
 
                 
Goodwill at April 1, 2009
 $187,166  $-  $140,436  $11,532  $339,134 
Gomez acquisition (see Note 2)
  32,653   218,523           251,176 
Effect of foreign currency translation
  570       990       1,560 
Goodwill at March 31, 2010
  220,389   218,523   141,426   11,532   591,870 
BEZ & DocSite acquisitions (see Note 2)
      1,944       13,853   15,797 
Gomez adjustment
  (140)  (940)          (1,080)
Effect of foreign currency translation
  806       372       1,178 
Goodwill at March 31, 2011
 $221,055  $219,527  $141,798  $25,385  $607,765 

The components of the Company's capitalized software and other intangible assets were as follows (in thousands):

   
March 31, 2011
 
   
Gross Carrying Amount
  
Accumulated Amortization
  
Net Carrying Amount
 
Unamortized intangible assets:
         
Trademarks
 $4,467     $4,467 
             
Amortizable intangible assets:
           
Capitalized software:
           
Internally developed
 $194,770  $(161,671) $33,099 
Purchased
  136,469   (125,118)  11,351 
Customer relationship agreements
  48,813   (16,729)  32,084 
Other
  11,162   (9,162)  2,000 
Total amortized intangible assets
 $391,214  $(312,680) $78,534 

   
March 31, 2010
 
   
Gross Carrying Amount
  
Accumulated Amortization
  
Net Carrying Amount
 
Unamortized intangible assets:
         
Trademarks
 $4,429     $4,429 
             
Amortizable intangible assets:
           
Capitalized software:
     
 
     
Internally developed
 $179,215  $(150,419) $28,796 
Purchased
  133,294   (120,138)  13,156 
Customer relationship agreements
  46,772   (12,051)  34,721 
Other
  10,896   (7,243)  3,653 
Total amortized intangible assets
 $370,177  $(289,851) $80,326 
 
Unamortized trademarks were acquired as part of the Covisint and Changepoint acquisitions in fiscal 2004 and fiscal 2005. These trademarks are deemed to have an indefinite life and therefore are not being amortized.

Capitalized software includes the costs of internally developed software technology (“capitalized internal software cost”) and software technology purchased through acquisitions (“purchased software”).

Customer relationship agreements were acquired as part of recent acquisitions. The customer relationship agreements are being amortized over periods of up to ten years.

Other amortizable intangible assets include amortizable trademarks and patents associated with recent acquisitions and are being amortized over periods of up to three years.

Amortization of intangible assets

Amortization expense of intangible assets for the years ended March 31, 2011, 2010 and 2009 was $22.4 million, $18.5 million and $26.1 million, respectively, of which $11.2 million, $11.0 million and $15.9 million, respectively, relates to capitalized internal software cost amortization and was primarily reported as “cost of software license fees” in the consolidated statements of operations.
 
Estimated future amortization expense, based on identified intangible assets at March 31, 2011, is expected to be as follows (in thousands):

   
Year Ended March 31,
 
   
2012
  
2013
  
2014
  
2015
  
2016
  
Thereafter
 
                    
Capitalized software
 $16,089  $12,767  $9,248  $4,212  $2,094  $40 
Customer relationships
  4,212   3,835   3,789   3,788   3,788   12,672 
Other intangibles
  1,473   487   40             
Total
 $21,774  $17,089  $13,077  $8,000  $5,882  $12,712 

Impairment evaluation

The Company evaluated its goodwill and other intangible assets for all reporting units as of March 31, 2011 and 2010. There were no impairments recorded during fiscal 2011. The March 31, 2010 evaluation resulted in a $1.6 million charge to reduce the book value of our Changepoint trademark to its fair value of $4.1 million as of March 31, 2010 (fair value as of March 31, 2011 was $10.0 million). The $1.6 million impairment was recorded to “administrative and general” in the consolidated statements of operations. The Company used the “relief from royalty” income approach in determining the fair value of the trademark which estimates the portion of a company's earnings attributable to a trademark based upon the royalty rate the company would have paid for the use of the trademark if it did not own it. This measurement is considered a level 3 input under the fair value hierarchy (see note 4).

When performing the goodwill impairment evaluation, the Company determined the fair value of each reporting unit using a discounted cash flow analysis supported by market multiples of revenue. The evaluation resulted in a fair value that exceeded each reporting unit's carrying value as of March 31, 2011 and 2010.

Reclassification

As of March 31, 2011, capitalized software, customer relationships, trademarks and other intangible assets are reported as "capitalized software and other intangible assets, net" in the consolidated balance sheets. In order to conform the March 31, 2010 balance sheet to the current presentation, the Company has reclassified certain intangible assets totaling $42.8 million (reported as non-current "other assets" in the March 31, 2010 consolidated balance sheets) to "capitalized software and other intangible assets, net".