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Segment Information and Major Customers
9 Months Ended
Apr. 27, 2024
Segment Reporting [Abstract]  
Segment Information and Major Customers Segment Information and Major Customers
(a)Revenue and Gross Margin by Segment
We conduct business globally and are primarily managed on a geographic basis consisting of three segments: the Americas, EMEA, and APJC. Our management makes financial decisions and allocates resources based on the information it receives from our internal management system. Sales are attributed to a segment based on the ordering location of the customer. We do not allocate research and development, sales and marketing, or general and administrative expenses to our segments in this internal management system because management does not include the information in our measurement of the performance of the operating segments. In addition, we do not allocate amortization and impairment of acquisition-related intangible assets, share-based compensation expense, significant litigation settlements and other contingencies, charges related to asset impairments and restructurings, and certain other charges to the gross margin for each segment because management does not include this information in our measurement of the performance of the operating segments.
Summarized financial information by segment for the third quarter and first nine months of fiscal 2024 and 2023, based on our internal management system and as utilized by our Chief Operating Decision Maker (“CODM”), is as follows (in millions):
Three Months EndedNine Months Ended
April 27,
2024
April 29,
2023
April 27,
2024
April 29,
2023
Revenue:
Americas$7,372 $8,634 $23,904 $24,372 
EMEA3,458 3,806 10,606 11,209 
APJC1,873 2,131 5,652 6,214 
Total$12,702 $14,571 $40,161 $41,795 
Gross margin:
Americas$5,006 $5,545 $15,906 $15,449 
EMEA2,406 2,536 7,324 7,330 
APJC1,262 1,415 3,816 3,986 
Segment total8,673 9,495 27,046 26,764 
Unallocated corporate items(400)(263)(999)(759)
Total$8,273 $9,232 $26,047 $26,005 
Amounts may not sum due to rounding.
Revenue in the United States was $6.6 billion and $7.7 billion for the third quarter of fiscal 2024 and 2023, respectively and $21.4 billion and $21.7 billion for the first nine months of fiscal 2024 and 2023, respectively.
(b)Revenue for Groups of Similar Products and Services
We design and sell Internet Protocol (IP)-based networking and other products related to the communications and IT industry and provide services associated with these products and their use. Effective in the first quarter of fiscal 2024, we began reporting our product and service revenue in the following categories: Networking, Security, Collaboration, Observability, and Services and conformed our product revenue for prior periods to the current period presentation.
The following table presents revenue for groups of similar products and services (in millions):
Three Months EndedNine Months Ended
April 27,
2024
April 29,
2023
April 27,
2024
April 29,
2023
Revenue:
Networking$6,522 $8,982 $22,425 $25,105 
Security1,304 958 3,288 2,872 
Collaboration987 985 3,093 3,029 
Observability211 167 589 486 
Total Product9,024 11,092 29,395 31,492 
Services3,678 3,479 10,766 10,303 
Total$12,702 $14,571 $40,161 $41,795 
Amounts may not sum due to rounding.