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Segment Information and Major Customers
6 Months Ended
Jan. 27, 2024
Segment Reporting [Abstract]  
Segment Information and Major Customers Segment Information and Major Customers
(a)Revenue and Gross Margin by Segment
We conduct business globally and are primarily managed on a geographic basis consisting of three segments: the Americas, EMEA, and APJC. Our management makes financial decisions and allocates resources based on the information it receives from our internal management system. Sales are attributed to a segment based on the ordering location of the customer. We do not allocate research and development, sales and marketing, or general and administrative expenses to our segments in this internal management system because management does not include the information in our measurement of the performance of the operating segments. In addition, we do not allocate amortization and impairment of acquisition-related intangible assets, share-based compensation expense, significant litigation settlements and other contingencies, charges related to asset impairments and restructurings, and certain other charges to the gross margin for each segment because management does not include this information in our measurement of the performance of the operating segments.
Summarized financial information by segment for the second quarter and first six months of fiscal 2024 and 2023, based on our internal management system and as utilized by our Chief Operating Decision Maker (“CODM”), is as follows (in millions):
Three Months EndedSix Months Ended
January 27,
2024
January 28,
2023
January 27,
2024
January 28,
2023
Revenue:
Americas$7,510 $7,825 $16,532 $15,738 
EMEA3,484 3,728 7,148 7,404 
APJC1,798 2,039 3,779 4,082 
Total$12,791 $13,592 $27,459 $27,224 
Gross margin:
Americas$4,932 $4,920 $10,901 $9,904 
EMEA2,373 2,469 4,919 4,795 
APJC1,226 1,298 2,554 2,571 
Segment total8,532 8,687 18,373 17,269 
Unallocated corporate items(315)(260)(599)(496)
Total$8,217 $8,427 $17,774 $16,773 
Amounts may not sum due to rounding.
Revenue in the United States was $6.7 billion and $7.0 billion for the second quarter of fiscal 2024 and 2023, respectively and $14.9 billion and $14.0 billion for the first six months of fiscal 2024 and 2023, respectively.
(b)Revenue for Groups of Similar Products and Services
We design and sell Internet Protocol (IP)-based networking and other products related to the communications and IT industry and provide services associated with these products and their use. Effective in the first quarter of fiscal 2024, we began reporting our product and service revenue in the following categories: Networking, Security, Collaboration, Observability, and Services and conformed our product revenue for prior periods to the current period presentation.
The following table presents revenue for groups of similar products and services (in millions):
Three Months EndedSix Months Ended
January 27,
2024
January 28,
2023
January 27,
2024
January 28,
2023
Revenue:
Networking$7,081 $8,092 $15,904 $16,123 
Security973 943 1,984 1,914 
Collaboration989 958 2,106 2,044 
Observability188 162 378 319 
Total Product9,232 10,155 20,371 20,400 
Services3,559 3,437 7,088 6,824 
Total$12,791 $13,592 $27,459 $27,224 
Amounts may not sum due to rounding.