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Financing Receivables and Operating Leases - Summary of Allowances for Credit Loss and Related Financing Receivables (Details) - USD ($)
$ in Millions
12 Months Ended
Jul. 27, 2019
Jul. 28, 2018
Jul. 29, 2017
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Allowance for credit loss, beginning of period $ 205 $ 295 $ 375
Provisions (benefits) (16) (89) (35)
Recoveries (write-offs), net (42) (6) (49)
Foreign exchange and other (21) 5 4
Allowance for credit loss, end of period 126 205 295
Lease Receivables      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Allowance for credit loss, beginning of period 135 162 230
Provisions (benefits) (54) (26) (25)
Recoveries (write-offs), net (14) (1) (37)
Foreign exchange and other (21) 0 (6)
Allowance for credit loss, end of period 46 135 162
Loan Receivables      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Allowance for credit loss, beginning of period 60 103 97
Provisions (benefits) 11 (43) 7
Recoveries (write-offs), net 0 (5) (11)
Foreign exchange and other 0 5 10
Allowance for credit loss, end of period 71 60 103
Financed Service Contracts      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Allowance for credit loss, beginning of period 10 30 48
Provisions (benefits) 27 (20) (17)
Recoveries (write-offs), net (28) 0 (1)
Foreign exchange and other 0 0 0
Allowance for credit loss, end of period $ 9 $ 10 $ 30