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Schedule II - Valuation and Qualifying Accounts (Details) - USD ($)
$ in Millions
12 Months Ended
Jul. 27, 2019
Jul. 28, 2018
Jul. 29, 2017
Financing Receivables      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at beginning of fiscal year $ 205 $ 295 $ 375
Provisions (benefits) (16) (89) (35)
Recoveries (write-offs), net (42) (6) (49)
Foreign exchange and other (21) 5 4
Balance at end of fiscal year 126 205 295
Accounts Receivable      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at beginning of fiscal year 129 211 249
Provisions (benefits) 56 (45) 27
Recoveries (write-offs), net (50) (37) (61)
Foreign exchange and other 1 0 (4)
Balance at end of fiscal year $ 136 $ 129 $ 211