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Financing Receivables and Operating Leases
12 Months Ended
Jul. 29, 2017
Receivables [Abstract]  
Financing Receivables and Operating Leases
Financing Receivables and Operating Leases
(a)
Financing Receivables
Financing receivables primarily consist of lease receivables, loan receivables, and financed service contracts. Lease receivables represent sales-type and direct-financing leases resulting from the sale of the Company’s and complementary third-party products and are typically collateralized by a security interest in the underlying assets. Lease receivables consist of arrangements with terms of four years on average. Loan receivables represent financing arrangements related to the sale of the Company's hardware, software, and services, which may include additional funding for other costs associated with network installation and integration of the Company's products and services. Loan receivables generally have terms of up to three years. Financed service contracts include financing receivables related to technical support and advanced services. Revenue related to the technical support services is typically deferred and included in deferred service revenue and is recognized ratably over the period during which the related services are to be performed, which typically ranges from one to three years.
During the fourth quarter of fiscal 2017, the Company reclassified $1.9 billion of its financing receivables related to software and the financing of indirect costs from financed service contracts and other to loan receivables to better reflect the classification of software receivables which have increased. Balances for prior years have been reclassified to conform to the current period's presentation.
A summary of the Company's financing receivables is presented as follows (in millions):
July 29, 2017
Lease
Receivables
 
Loan
Receivables
 
Financed Service
Contracts
 
Total
Gross
$
2,784

 
$
4,560

 
$
2,517

 
$
9,861

Residual value
173

 

 

 
173

Unearned income
(145
)
 

 

 
(145
)
Allowance for credit loss
(162
)
 
(103
)
 
(30
)
 
(295
)
Total, net
$
2,650

 
$
4,457

 
$
2,487

 
$
9,594

Reported as:
 
 
 
 
 
 
 
Current
$
1,301

 
$
2,104

 
$
1,451

 
$
4,856

Noncurrent
1,349

 
2,353

 
1,036

 
4,738

Total, net
$
2,650

 
$
4,457

 
$
2,487

 
$
9,594

July 30, 2016
Lease
Receivables
 
Loan
Receivables
 
Financed Service
Contracts
 
Total
Gross
$
3,272

 
$
3,446

 
$
2,059

 
$
8,777

Residual value
202

 

 

 
202

Unearned income
(174
)
 

 

 
(174
)
Allowance for credit loss
(230
)
 
(97
)
 
(48
)
 
(375
)
Total, net
$
3,070

 
$
3,349

 
$
2,011

 
$
8,430

Reported as:
 
 
 
 
 
 
 
Current
$
1,490

 
$
1,580

 
$
1,202

 
$
4,272

Noncurrent
1,580

 
1,769

 
809

 
4,158

Total, net
$
3,070

 
$
3,349

 
$
2,011

 
$
8,430


Future minimum lease payments to the Company on lease receivables as of July 29, 2017 are summarized as follows (in millions):
Fiscal Year
Amount
2018
$
1,318

2019
813

2020
438

2021
183

2022
9

Thereafter
23

Total
$
2,784


Actual cash collections may differ from the contractual maturities due to early customer buyouts, refinancings, or defaults.
(b)
Credit Quality of Financing Receivables
Gross receivables, excluding residual value, less unearned income categorized by the Company’s internal credit risk rating as of July 29, 2017 and July 30, 2016 are summarized as follows (in millions):
 
INTERNAL CREDIT RISK RATING
July 29, 2017
1 to 4
 
5 to 6
 
7 and Higher
 
Total
Lease receivables
$
1,408

 
$
1,181

 
$
50

 
$
2,639

Loan receivables
2,865

 
1,516

 
179

 
4,560

Financed service contracts
1,593

 
902

 
22

 
2,517

Total
$
5,866

 
$
3,599

 
$
251

 
$
9,716

 
INTERNAL CREDIT RISK RATING
July 30, 2016
1 to 4
 
5 to 6
 
7 and Higher
 
Total
Lease receivables
$
1,703

 
$
1,294

 
$
101

 
$
3,098

Loan receivables
1,792

 
1,464

 
190

 
3,446

Financed service contracts
1,271

 
774

 
14

 
2,059

Total
$
4,766

 
$
3,532

 
$
305

 
$
8,603


The Company determines the adequacy of its allowance for credit loss by assessing the risks and losses inherent in its financing receivables by portfolio segment. The portfolio segment is based on the types of financing offered by the Company to its customers, which consist of the following: lease receivables, loan receivables, and financed service contracts.
The Company’s internal credit risk ratings of 1 through 4 correspond to investment-grade ratings, while credit risk ratings of 5 and 6 correspond to non-investment grade ratings. Credit risk ratings of 7 and higher correspond to substandard ratings.
In circumstances when collectibility is not deemed reasonably assured, the associated revenue is deferred in accordance with the Company’s revenue recognition policies, and the related allowance for credit loss, if any, is included in deferred revenue. The Company also records deferred revenue associated with financing receivables when there are remaining performance obligations, as it does for financed service contracts.
The following tables present the aging analysis of gross receivables, excluding residual value and less unearned income as of July 29, 2017 and July 30, 2016 (in millions):
 
DAYS PAST DUE
(INCLUDES BILLED AND UNBILLED)
 
 
 
 
 
 
 
 
July 29, 2017
31 - 60
 
61 - 90 
 
91+
 
Total
Past Due
 
Current
 
Total
 
Nonaccrual
Financing
Receivables
 
Impaired
Financing
Receivables
Lease receivables
$
160

 
$
60

 
$
216

 
$
436

 
$
2,203

 
$
2,639

 
$
14

 
$
14

Loan receivables
230

 
48

 
259

 
537

 
4,023

 
4,560

 
43

 
43

Financed service contracts
160

 
77

 
523

 
760

 
1,757

 
2,517

 
18

 
2

Total
$
550

 
$
185

 
$
998

 
$
1,733

 
$
7,983

 
$
9,716

 
$
75

 
$
59

 
DAYS PAST DUE
(INCLUDES BILLED AND UNBILLED)
 
 
 
 
 
 
 
 
July 30, 2016
31 - 60
 
61 - 90 
 
91+
 
Total
Past Due
 
Current
 
Total
 
Nonaccrual
Financing
Receivables
 
Impaired
Financing
Receivables
Lease receivables
$
111

 
$
25

 
$
251

 
$
387

 
$
2,711

 
$
3,098

 
$
60

 
$
60

Loan receivables
83

 
37

 
167

 
287

 
3,159

 
3,446

 
42

 
42

Financed service contracts
159

 
124

 
436

 
719

 
1,340

 
2,059

 
30

 
10

Total
$
353

 
$
186

 
$
854

 
$
1,393

 
$
7,210

 
$
8,603

 
$
132

 
$
112


Past due financing receivables are those that are 31 days or more past due according to their contractual payment terms. The data in the preceding tables is presented by contract, and the aging classification of each contract is based on the oldest outstanding receivable, and therefore past due amounts also include unbilled and current receivables within the same contract. The balances of either unbilled or current financing receivables included in the category of 91 days plus past due for financing receivables were $666 million and $670 million as of July 29, 2017 and July 30, 2016, respectively.
As of July 29, 2017, the Company had financing receivables of $315 million, net of unbilled or current receivables, that were in the category of 91 days plus past due but remained on accrual status as they are well secured and in the process of collection. Such balance was $144 million as of July 30, 2016.
(c)
Allowance for Credit Loss Rollforward
The allowances for credit loss and the related financing receivables are summarized as follows (in millions):
 
CREDIT LOSS ALLOWANCES
 
Lease
Receivables
 
Loan
Receivables
 
Financed Service
Contracts
 
Total
Allowance for credit loss as of July 30, 2016
$
230

 
$
97

 
$
48

 
$
375

Provisions
(25
)
 
7

 
(17
)
 
(35
)
Recoveries (write-offs), net
(37
)
 
(11
)
 
(1
)
 
(49
)
Foreign exchange and other
(6
)
 
10

 

 
4

Allowance for credit loss as of July 29, 2017
$
162

 
$
103

 
$
30

 
$
295

 
CREDIT LOSS ALLOWANCES
 
Lease
Receivables
 
Loan
Receivables
 
Financed Service
Contracts
 
Total
Allowance for credit loss as of July 25, 2015
$
259

 
$
87

 
$
36

 
$
382

Provisions
(13
)
 
13

 
17

 
17

Recoveries (write-offs), net
(10
)
 

 
(5
)
 
(15
)
Foreign exchange and other
(6
)
 
(3
)
 

 
(9
)
Allowance for credit loss as of July 30, 2016
$
230

 
$
97

 
$
48

 
$
375

 
CREDIT LOSS ALLOWANCES
 
Lease
Receivables
 
Loan
Receivables
 
Financed Service
Contracts
 
Total
Allowance for credit loss as of July 26, 2014
$
233

 
$
98

 
$
18

 
$
349

Provisions
45

 
(8
)
 
20

 
57

Recoveries (write-offs), net
(7
)
 
1

 
(1
)
 
(7
)
Foreign exchange and other
(12
)
 
(4
)
 
(1
)
 
(17
)
Allowance for credit loss as of July 25, 2015
$
259

 
$
87

 
$
36

 
$
382


(d)
Operating Leases
The Company provides financing of certain equipment through operating leases, and the amounts are included in property and equipment in the Consolidated Balance Sheets. Amounts relating to equipment on operating lease assets and the associated accumulated depreciation are summarized as follows (in millions):
 
July 29, 2017
 
July 30, 2016
Operating lease assets
$
356

 
$
296

Accumulated depreciation
(212
)
 
(161
)
Operating lease assets, net
$
144

 
$
135



Minimum future rentals on noncancelable operating leases as of July 29, 2017 are summarized as follows (in millions):
Fiscal Year
Amount
2018
$
183

2019
102

2020
39

2021
5

Thereafter
2

Total
$
331