Revenue

12 Months Ended

Dec. 31, 2024

Disclosure [Abstract]

Revenue

3. Revenue

Disaggregation of revenue

	Americas		EMEAA		Greater China		Central		Group
Year ended 31 December 2024	$m		$m		$m		$m		$m
Franchise and base management fees		958		277		122		–		1,357
Incentive management fees		21		118		39		–		178
Central revenue		–		–		–		239		239
Revenue from fee business		979		395		161		239		1,774
Revenue from owned, leased and managed lease hotels		162		353		–		–		515
Revenue from insurance activities		–		–		–		23		23
		1,141		748		161		262		2,312
System Fund revenues (note 31)										1,611
Reimbursable revenues (note 31)										1,000
Total revenue										4,923

Following execution of a revised agreement with the IHG Owners Association, a portion of ancillary revenue from the consumption of certain IHG One Rewards points are reported in Central revenue. The agreed change initially applies to 50% of proceeds from points sold to consumers from 1 January 2024, resulting in approximately $25m of fee business revenue in 2024 which would have previously been recognised in System Fund and reimbursable revenues, and will increase to 100% from 1 January 2025. In line with the Group’s accounting policy (see page 200), revenue from the sale of points is deferred until the future benefit has been consumed by the member.

	Americas		EMEAA		Greater China		Central		Group
Year ended 31 December 2023	$m		$m		$m		$m		$m
Franchise and base management fees		936		253		115		–		1,304
Incentive management fees		21		101		46		–		168
Central revenue		–		–		–		200		200
Revenue from fee business		957		354		161		200		1,672
Revenue from owned, leased and managed lease hotels		148		323		–		–		471
Revenue from insurance activities		–		–		–		21		21
		1,105		677		161		221		2,164
System Fund revenues (note 31)										1,564
Reimbursable revenues (note 31)										896
Total revenue										4,624

	Americas		EMEAA		Greater China		Central		Group
Year ended 31 December 2022	$m		$m		$m		$m		$m
Franchise and base management fees		861		215		71		–		1,147
Incentive management fees		18		69		16		–		103
Central revenue		–		–		–		184		184
Revenue from fee business		879		284		87		184		1,434
Revenue from owned, leased and managed lease hotels		126		268		–		–		394
Revenue from insurance activities		–		–		–		15		15
		1,005		552		87		199		1,843
System Fund revenues (note 31)										1,217
Reimbursable revenues (note 31)										832
Total revenue										3,892

Contract balances

31 December	2024      $m				2023      $m
Trade receivables (note 16)		651				580
Contract assets		650				459
Deferred revenue		(2,060	)			(1,848	)

 

 

Contract assets

	2024 $m			2023 $m
At 1 January		459			367
Additions		237			129
Recognised as a deduction to revenue		(43	)		(37	)
Impairment reversals (note 6)		3			–
Repayments		–			(7	)
Exchange and other adjustments		(6	)		7
At 31 December		650			459
Analysed as:
Current		38			35
Non-current		612			424
		650			459

The increase in the balance of contract assets in the year is due to payments in the year exceeding amounts recognised as a reduction to revenue over the term of the relevant management and franchise agreements, reflecting the growth in the Group’s system size including the NOVUM conversion portfolio.

The Group also has future commitments for key money payments which are contingent upon future events and may reverse.

At 31 December 2024, the maximum exposure remaining under performance guarantees was $77m (2023: $80m).

Deferred revenue

	Loyalty programme $m			Other co-brand fees $m			Application & re-licensing fees $m			Other $m			Total $m
At 1 January 2023		1,411			33			167			113			1,724
Increase in deferred revenue		672			–			27			63			762
Recognised as revenue		(554	)		(11	)		(23	)		(48	)		(636	)
Exchange and other adjustments		–			–			–			(2	)		(2	)
At 31 December 2023		1,529			22			171			126			1,848
Increase in deferred revenue		726			97			23			61			907
Recognised as revenue		(602	)		(8	)		(23	)		(58	)		(691	)
Exchange and other adjustments		–			–			–			(4	)		(4	)
At 31 December 2024		1,653			111			171			125			2,060
Analysed as:
Current		661			12			23			70			766
Non-current		992			99			148			55			1,294
		1,653			111			171			125			2,060
At 31 December 2023 analysed as:
Current		649			11			22			70			752
Non-current		880			11			149			56			1,096
		1,529			22			171			126			1,848

Increase in deferred revenue includes both amounts received and recognised as revenue in the same year. Amounts recognised as revenue were included in deferred revenue at the beginning of the year.

Loyalty programme revenues, shown gross in the table above, are presented net of the corresponding redemption cost in the Group income statement.

Other deferred revenue includes technical service fees and guest deposits received by owned, leased and managed lease hotels.

  

  

Transaction price allocated to remaining performance obligations

The expected timing of recognition of amounts received and not yet recognised relating to performance obligations that were unsatisfied at the year end are as follows:

	2024						2023
	Loyalty and co-brand		Other		Total		Loyalty and co-brand		Other		Total
	$m		$m		$m		$m		$m		$m
Less than one year		673		93		766		660		92		752
Between one and two years		355		43		398		346		43		389
Between two and three years		214		30		244		195		32		227
Between three and four years		140		24		164		118		24		142
Between four and five years		95		22		117		73		20		93
More than five years		287		84		371		159		86		245
		1,764		296		2,060		1,551		297		1,848

Contract costs

	2024 $m			2023 $m
At 1 January		87			80
Costs incurred		18			15
Charged to income statement		(8	)		(8	)
Exchange and other adjustments		(2	)		–
At 31 December		95			87
Analysed as:
Current		5			5
Non-current		90			82
		95			87