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Segment and Geographic Information
6 Months Ended
Mar. 28, 2020
Segment Reporting [Abstract]  
Segment and Geographic Information Segment and Geographic Information
We operate within a single industry segment -- computer software and related services. Operating segments as defined under GAAP are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker, or decision-making group, in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our President and Chief Executive Officer. We have two operating and reportable segments: (1) Software Products, which includes license, subscription and related support revenue (including updates and technical support) for all our products; and (2) Professional Services, which includes consulting, implementation and training services. We do not allocate sales and marketing or general and administrative expense to our operating segments as these activities are managed on a consolidated basis. Additionally, segment profit does not include stock-based compensation, amortization of intangible assets, restructuring charges and certain other identified costs that we do not allocate to the segments for purposes of evaluating their operational performance.
The revenue and profit attributable to our operating segments are summarized below. We do not produce asset information by reportable segment; therefore, it is not reported.

(in thousands)
Three months ended
 
Six months ended
 
March 28,
2020
 
March 30,
2019
 
March 28,
2020
 
March 30,
2019
Software Products
 
 
 
 
 
 
 
Revenue
$
324,080

 
$
249,521

 
$
638,446

 
$
542,764

Operating Costs (1)
94,912

 
93,913

 
197,104

 
185,541

Profit
229,168

 
155,608

 
441,342

 
357,223

 
 
 
 
 
 
 
 
Professional Services
 
 
 
 
 
 
 
Revenue
35,523

 
40,930

 
77,267

 
82,376

Operating Costs (2)
33,425

 
32,326

 
67,172

 
64,189

Profit
2,098

 
8,604

 
10,095

 
18,187

 
 
 
 
 
 
 
 
Total segment revenue
359,603

 
290,451

 
715,713

 
625,140

Total segment costs
128,337

 
126,239

 
264,276

 
249,730

Total segment profit
231,266

 
164,212

 
451,437

 
375,410

 
 
 
 
 
 
 
 
Unallocated operating expenses:
 
 
 
 
 
 
 
Sales and marketing expenses
100,292

 
94,200

 
200,444

 
188,696

General and administrative expenses
27,795

 
25,856

 
54,714

 
51,627

Restructuring and other charges, net
18,242

 
26,980

 
32,276

 
45,473

Intangibles amortization
14,167

 
12,772

 
27,743

 
25,425

Stock-based compensation
20,484

 
26,967

 
48,420

 
56,374

Other unallocated operating expenses (income) (3)
261

 
295

 
7,390

 
629

Total operating income (loss)
50,025

 
(22,858
)
 
80,450

 
7,186

 
 
 
 
 
 
 
 
Interest expense
(32,618
)
 
(11,383
)
 
(44,716
)
 
(21,659
)
Other income (expense), net
(1,629
)
 
821

 
(925
)
 
1,475

Income (loss) before income taxes
$
15,778

 
$
(33,420
)
 
$
34,809

 
$
(12,998
)
    
(1) Operating costs for the Software Products segment include all costs of software revenue and research and development costs, excluding stock-based compensation and intangible amortization.
(2) Operating costs for the Professional Services segment include all cost of professional services revenue, excluding stock-based compensation and fair value adjustments for deferred services costs.
(3) Other unallocated operating expenses include acquisition-related and other transactional costs and fair value adjustments for deferred services costs.
Our international revenue is presented based on the location of our customer. Revenue for the geographic regions in which we operate is presented below.
 (in thousands)
Three months ended
 
Six months ended
 Revenue
March 28,
2020
 
March 30,
2019
 
March 28,
2020
 
March 30,
2019
Americas
$
153,993

 
$
119,717

 
$
309,967

 
$
261,570

Europe
146,422

 
119,045

 
282,943

 
230,397

Asia-Pacific
59,188

 
51,689

 
122,803

 
133,173

Total revenue
$
359,603

 
$
290,451

 
$
715,713

 
$
625,140