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Equity Incentive Plan (Tables)
12 Months Ended
Sep. 30, 2018
Share-based Compensation, Allocation and Classification in Financial Statements [Abstract]  
Total Stock Based Compensation Expense
The following table shows total stock-based compensation expense recorded from our stock-based awards as reflected in our Consolidated Statements of Operations: 
 
Year ended September 30,
 
2018
 
2017
 
2016
 
(in thousands)
Cost of license subscription revenue
$
1,801

 
$
1,379

 
$
805

Cost of support revenue
2,645

 
5,116

 
4,593

Cost of professional services revenue
7,079

 
6,116

 
5,393

Sales and marketing
24,893

 
15,373

 
14,659

Research and development
13,488

 
13,968

 
10,174

General and administrative
33,033

 
34,756

 
30,372

Total stock-based compensation expense
$
82,939

 
$
76,708

 
$
65,996

Restricted Stock And Restricted Stock Unit Grants
 
Shares  
 
Weighted
Average
  Grant Date  
Fair Value
 
Aggregate Intrinsic Value as of September 30, 2018
Restricted stock unit activity for the year ended September 30, 2018
(in thousands except grant date fair value data)
Balance of nonvested outstanding restricted stock units October 1, 2017
3,487

 
$
45.57

 
 
Granted (1)
2,190

 
$
76.17

 
 
Vested
(1,829
)
 
$
43.91

 
 
Forfeited or not earned
(564
)
 
$
51.32

 
 
Balance of nonvested outstanding restricted stock units September 30, 2018
3,284

 
$
65.93

 
$
348,638

 (1) Restricted stock granted includes approximately 184,000 shares from prior period TSR awards that were earned upon achievement of the performance criteria and vested in November 2018.
 
 
Restricted Stock Units
Restricted stock unit grants
 
Performance-based RSUs (1)
 
Service-based RSUs (2)
 
 
(Number of Units in thousands)
Year ended September 30, 2018
 
961

 
1,045



(1) Substantially all the performance-based RSUs were granted to our executive officers. Approximately 189,000 shares are eligible to vest based upon annual performance measures, measured over a three-year period. RSUs not earned for a period may be earned in the third period. An additional 250,000 shares are eligible to vest based upon a 2018 performance measure. To the extent earned, those performance-based RSUs will vest in three substantially equal installments on November 15, 2018, November 15, 2019 and November 15, 2020, or the date the Compensation Committee determines the extent to which the applicable performance criteria have been achieved for each performance period. An additional 500,000 shares are eligible to vest based upon annual performance measures, measured over a three-year period in fiscal years 2021, 2022 and 2023. RSUs not earned for a period may be earned in the third period.
(2) The service-based RSUs were granted to employees, our executive officers and our directors. All service-based RSUs will vest in three substantially equal annual installments on or about the anniversary of the date of grant.
Value Of Stock Option And Stock-Based Award Activity
 
Year ended September 30,
 
2018
 
2017
 
2016
Value of stock option and stock-based award activity
(in thousands)
Total intrinsic value of stock options exercised
$

 
$

 
$
88

Total fair value of restricted stock unit awards vested
$
127,525

 
$
78,573

 
$
63,655