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Segment Information
12 Months Ended
Sep. 30, 2015
Segment Reporting [Abstract]  
Segment Information
Segment Information
We operate within a single industry segment—computer software and related services. Operating segments as defined under GAAP are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker, or decision-making group, in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our President and Chief Executive Officer. We have two operating and reportable segments: (1) Software Products, which includes license and related support revenue (including updates and technical support) for all our products except training-related products; and (2) Services, which includes consulting, implementation, training, cloud services, computer-based training products, including support on these products, and other services revenue. We do not allocate sales and marketing or administrative expenses to our operating segments as these activities are managed on a consolidated basis.
The revenue and operating income attributable to these operating segments are summarized as follows:
 
Year ended September 30,
 
2015
 
2014
 
2013
 
(in thousands)
Software Products segment revenue
$
973,312

 
$
1,032,230

 
$
977,523

Services segment revenue
281,930

 
324,737

 
316,018

Total revenue
$
1,255,242

 
$
1,356,967

 
$
1,293,541

Operating income: (1) (2)
 
 
 
 
 
Software Products segment
$
591,845

 
$
663,593

 
$
605,963

Services segment
43,029

 
48,378

 
37,131

Sales and marketing expenses
(355,070
)
 
(371,392
)
 
(378,771
)
General and administrative expenses
(238,188
)
 
(144,003
)
 
(136,999
)
Total operating income
$
41,616

 
$
196,576

 
$
127,324

Other expense, net
(15,091
)
 
(10,464
)
 
(1,090
)
Income before income taxes
$
26,525

 
$
186,112

 
$
126,234


(1)
We recorded restructuring charges of $43.4 million in 2015. Software Products included $11.6 million; Services included $10.4 million; sales and marketing expenses included $16.3 million; and general and administrative expenses included $5.1 million of the restructuring charges recorded in 2015.We recorded restructuring charges of $28.4 million in 2014. Software Products included $2.8 million; Services included $9.8 million; sales and marketing expenses included $13.9 million; and general and administrative expenses included $1.8 million of the total restructuring charges recorded in 2014. We recorded restructuring charges of $52.2 million in 2013. Software Products included $17.7 million; Services included $11.3 million; sales and marketing expenses included $18.1 million; and general and administrative expenses included $5.1 million of the total restructuring charges recorded in 2013.
(2)
The Software Products segment operating income includes depreciation and amortization of $60.7 million, $55.0 million, and $52.6 million in 2015, 2014, and 2013, respectively. The Services segment operating income includes depreciation and amortization of $8.1 million, $7.4 million, and $6.1 million in 2015, 2014, and 2013, respectively.
We report revenue by the following four product areas:
CAD: PTC Creo® and PTC Mathcad®.
ePLM: PLM solutions (primarily PTC Windchill®) and ALM solutions (primarily PTC Integrity) and Atego®.
SLM: PTC Arbortext® and PTC Servigistics®.
IoT: ThingWorx®, Axeda® and ThingWorx Machine Learning™ products.

 
Year ended September 30,
 
2015
 
2014
 
2013
 
(in thousands)
CAD
$
511,582

 
$
581,508

 
$
552,442

ePLM
524,741

 
599,312

 
571,058

SLM
166,060

 
170,980

 
170,041

IoT
52,859

 
5,167

 

Total revenue
$
1,255,242

 
$
1,356,967

 
$
1,293,541



Data for the geographic regions in which we operate is presented below.
 
Year ended September 30,
 
2015
 
2014
 
2013
 
(in thousands)
Revenue:
 
 
 
 
 
Americas (1)
$
530,311

 
$
558,671

 
$
522,788

Europe (2)
467,805

 
528,090

 
479,877

Pacific Rim
139,165

 
148,151

 
161,587

Japan
117,961

 
122,055

 
129,289

Total revenue
$
1,255,242

 
$
1,356,967

 
$
1,293,541

 
 
September 30,
 
2015
 
2014
 
2013
 
(in thousands)
Long-lived tangible assets:
 
 
 
 
 
Americas (3)
$
47,509

 
$
51,027

 
$
49,788

Europe
7,424

 
7,020

 
5,557

Asia-Pacific
10,229

 
9,736

 
9,307

Total long-lived tangible assets
$
65,162

 
$
67,783

 
$
64,652


(1)
Includes revenue in the United States totaling $500.6 million, $518.7 million and $485.2 million for 2015, 2014 and 2013, respectively.
(2)
Includes revenue in Germany totaling $177.1 million, $200.3 million and $167.2 million for 2015, 2014 and 2013, respectively.
(3)
Substantially all of the Americas long-lived tangible assets are located in the United States.
Our international revenue is presented based on the location of our customer. We license products to customers worldwide. Our sales and marketing operations outside the United States are conducted principally through our international sales subsidiaries throughout Europe and the Asia-Pacific regions. Intercompany sales and transfers between geographic areas are accounted for at prices that are designed to be representative of unaffiliated party transactions.