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Segment Information
12 Months Ended
Sep. 30, 2013
Segment Reporting [Abstract]  
Segment Information
Segment Information
We operate within a single industry segment—computer software and related services. Operating segments as defined under GAAP are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker, or decision-making group, in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our President and Chief Executive Officer. We have two operating and reportable segments: (1) Software Products, which includes license and related support revenue (including updates and technical support) for all our products except computer-based training products; and (2) Services, which includes consulting, implementation, training, cloud services, and license and support revenue for computer-based training products. We do not allocate sales and marketing or administrative expenses to our operating segments as these activities are managed on a consolidated basis. 
The revenue and operating income attributable to these operating segments are summarized as follows:
 
Year ended September 30,
 
2014
 
2013
 
2012
 
(in thousands)
Software Products segment revenue
$
1,032,230

 
$
977,523

 
$
935,472

Services segment revenue
324,737

 
316,018

 
320,207

Total revenue
$
1,356,967

 
$
1,293,541

 
$
1,255,679

Operating income: (1) (2)
 
 
 
 
 
Software Products segment
$
663,593

 
$
605,963

 
$
598,344

Services segment
48,378

 
37,131

 
41,793

Sales and marketing expenses
(371,392
)
 
(378,771
)
 
(392,956
)
General and administrative expenses
(144,003
)
 
(136,999
)
 
(119,085
)
Total operating income
$
196,576

 
$
127,324

 
$
128,096

Other (expense) income, net
(10,464
)
 
(1,090
)
 
(7,360
)
Income before income taxes
$
186,112

 
$
126,234

 
$
120,736


(1)
We recorded restructuring charges of $28.4 million in 2014. Software Products included $2.8 million; Services included $9.8 million; sales and marketing expenses included $13.9 million; and general and administrative expenses included $1.8 million of the total restructuring charges recorded in 2014.We recorded restructuring charges of $52.2 million in 2013. Software Products included $17.7 million; Services included $11.3 million; sales and marketing expenses included $18.1 million; and general and administrative expenses included $5.1 million of the total restructuring charges recorded in 2013. We recorded restructuring charges of $24.9 million in 2012. Software Products included $4.1 million; Services included $4.0 million; sales and marketing expenses included $15.2 million; and general and administrative expenses included $1.6 million of the total restructuring charges recorded in 2012.
(2)
The Software Products segment operating income includes depreciation and amortization of $30.0 million, $32.0 million, and $30.8 million in 2014, 2013, and 2012, respectively. The Services segment operating income includes depreciation and amortization of $7.4 million, $6.1 million, and $4.8 million in 2014, 2013, and 2012, respectively.
We report revenue by the following three product areas:
CAD: PTC Creo® and PTC Mathcad®.
EPLM: PLM solutions (primarily PTC Windchill® and PTC Creo® ViewTM ) and ALM solutions (primarily PTC Integrity).
SLM & IoT: PTC Arbortext® , PTC Servigistics®, ThingWorx® and Axeda®.

 
Year ended September 30,
 
2014
 
2013
 
2012
 
(in thousands)
CAD
$
581,508

 
$
552,442

 
$
573,457

EPLM
599,312

 
571,058

 
604,339

SLM & IoT
176,147

 
170,041

 
77,883

Total revenue
$
1,356,967

 
$
1,293,541

 
$
1,255,679



Data for the geographic regions in which we operate is presented below.
 
Year ended September 30,
 
2014
 
2013
 
2012
 
(in thousands)
Revenue:
 
 
 
 
 
Americas (1)
$
558,671

 
$
522,788

 
$
479,932

Europe (2)
528,090

 
479,877

 
480,287

Pacific Rim
148,151

 
161,587

 
160,834

Japan
122,055

 
129,289

 
134,626

Total revenue
$
1,356,967

 
$
1,293,541

 
$
1,255,679

 
 
September 30,
 
2014
 
2013
 
2012
 
(in thousands)
Long-lived tangible assets:
 
 
 
 
 
Americas (3)
$
51,027

 
$
49,788

 
$
46,083

Europe
7,020

 
5,557

 
6,649

Asia-Pacific
9,736

 
9,307

 
10,734

Total long-lived tangible assets
$
67,783

 
$
64,652

 
$
63,466


(1)
Includes revenue in the United States totaling $518.7 million, $485.2 million and $453.2 million for 2014, 2013 and 2012, respectively.
(2)
Includes revenue in Germany totaling $200.3 million, $167.2 million and $188.3 million for 2014, 2013 and 2012, respectively.
(3)
Substantially all of the Americas long-lived tangible assets are located in the United States.
Our international revenue is presented based on the location of our customer. We license products to customers worldwide. Our sales and marketing operations outside the United States are conducted principally through our international sales subsidiaries throughout Europe and the Asia-Pacific regions. Intercompany sales and transfers between geographic areas are accounted for at prices that are designed to be representative of unaffiliated party transactions.