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Segment Information
3 Months Ended
Dec. 31, 2011
Segment Reporting [Abstract]  
Segment Information
Segment Information
We operate within a single industry segment—computer software and related services. Operating segments as defined under GAAP are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker, or decision-making group, in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our President and Chief Executive Officer. We have two operating and reportable segments: (1) Software Products, which includes license and related maintenance revenue (including updates and technical support) for all our products except training-related products; and (2) Services, which includes consulting, implementation, training, computer-based training products, including maintenance on these products, and other support revenue. In our consolidated statements of operations, maintenance revenue is included in service revenue. We do not allocate sales and marketing or administrative expenses to our operating segments as these activities are managed on a consolidated basis.
The revenue and operating income attributable to our operating segments are summarized as follows:

 
Three months ended
 
December 31,
2011
 
January 1,
2011
 
(in thousands)
Revenue:
 
 
 
Total Software Products segment revenue
$
236,963

 
$
201,910

Total Services segment revenue
81,313

 
64,642

Total revenue
$
318,276

 
$
266,552

Operating income:
 
 
 
Software Products segment
$
151,961

 
$
126,519

Services segment (1)
7,894

 
(1,404
)
Sales and marketing expenses
(97,778
)
 
(84,521
)
General and administrative expenses
(29,572
)
 
(23,484
)
Total operating income
$
32,505

 
$
17,110


(1)
In the first quarter of 2011, we made a strategic decision to enter into a contract with a customer in the automotive industry, for which we expected our costs to exceed our revenue by approximately $5 million. Services segment operating income in the first three months of 2011 included immediate recognition of the approximately 5 million estimated loss on this contract.
We report revenue by product group, Desktop and Enterprise. Desktop revenue includes our CAD Solutions, primarily: Creo Parametric, Creo Elements/Direct, Mathcad and Arbortext authoring products. Enterprise revenue includes our PLM solutions, primarily: Windchill, Arbortext enterprise products, Creo View and Integrity. Data for the three months ended January 1, 2011 includes immaterial reclassifications between product groupings made to conform to the current classification.

 
Three months ended
 
December 31,
2011
 
January 1,
2011
 
(in thousands)
Revenue:
 
 
 
Desktop
$
153,863

 
$
146,256

Enterprise
164,413

 
120,296

Total revenue
$
318,276

 
$
266,552



Data for the geographic regions in which we operate is presented below.

 
Three months ended
 
December 31,
2011
 
January 1,
2011
 
(in thousands)
Revenue:
 
 
 
Americas (1)
$
117,490

 
$
100,093

Europe (2)
133,175

 
107,876

Pacific Rim
37,250

 
33,612

Japan
30,361

 
24,971

Total revenue
$
318,276

 
$
266,552

_________________
(1)
Includes revenue in the United States totaling $110.7 million and $95.5 million for the three months ended December 31, 2011 and January 1, 2011, respectively.
(2)
Includes revenue in Germany totaling $56.2 million and $33.3 million for the three months ended December 31, 2011 and January 1, 2011, respectively.