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Property and Casualty Unpaid Claims and Claim Expenses (Tables)
12 Months Ended
Dec. 31, 2019
Insurance Loss Reserves [Abstract]  
Reconciliation of property and casualty unpaid claims and claim expenses The end of the year gross reserve (before reinsurance) balances and the reinsurance recoverable balances are reflected on a gross basis in the Consolidated Balance Sheets.
($ in thousands)
 
Years Ended December 31,
 
 
2019
 
2018
 
2017
Property and Casualty segment
 
 
 
 
 
 
Gross reserves, beginning of year (1)
 
$
367,180

 
$
319,182

 
$
307,757

Less:  reinsurance recoverables
 
89,725

 
57,409

 
61,199

Net reserves, beginning of year (2)
 
277,455

 
261,773

 
246,558

Incurred claims and claim expenses:
 
 
 
 
 
 
Claims occurring in the current year
 
483,062

 
547,959

 
498,989

Decrease in estimated reserves for claims occurring in prior years (3)
 
(7,500
)
 
(300
)
 
(2,700
)
Total claims and claim expenses incurred (4)
 
475,562

 
547,659

 
496,289

Claims and claim expense payments for claims occurring during:
 
 
 
 
 
 
Current year
 
329,475

 
369,194

 
333,385

Prior years
 
157,072

 
162,783

 
147,689

Total claims and claim expense payments
 
486,547

 
531,977

 
481,074

Net reserves, end of year (2)
 
266,470

 
277,455

 
261,773

Plus:  reinsurance recoverables
 
120,506

 
89,725

 
57,409

Gross reserves, end of year (1)
 
$
386,976

 
$
367,180

 
$
319,182

(1) 
Unpaid claims and claim expenses as reported in the Consolidated Balance Sheets also include reserves for Supplemental, Retirement and Life of $55.9 million, $29.5 million and $28.6 million as of December 31, 2019, 2018 and 2017, respectively, in addition to Property and Casualty reserves.
(2) 
Reserves are net of anticipated reinsurance recoverables.
(3) 
Shows the amounts by which the Company decreased its reserves in each of the periods indicated for claims occurring in previous periods to reflect subsequent information on such claims and changes in their projected final settlement costs. Also refer to the paragraphs below for additional information regarding the reserve development recorded in 2019, 2018 and 2017.
(4) 
Benefits, claims and settlement expenses as reported in the Consolidated Statements of Operations also include amounts for Supplemental, Retirement and Life of $109.5 million, $89.9 million, and $86.0 million for the years ended December 31, 2019, 2018 and 2017, respectively, in addition to Property and Casualty amounts.
Schedule of average annual percentage payout of incurred claims by age, also referred to as a history of claims duration
Below is the average annual percentage payout of incurred claims by age, also referred to as a history of claims duration:
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Years
 
1

 
2

 
3

 
4

 
5

 
6

 
7

 
8

 
9

 
10

Homeowners
 
79.5
%
 
16.6
%
 
2.2
%
 
1.0
%
 
0.4
%
 
0.3
%
 

 

 

 

Auto liability
 
40.8
%
 
34.9
%
 
13.8
%
 
6.1
%
 
3.0
%
 
1.0
%
 
0.3
%
 
0.1
%
 

 

Auto physical damage
 
95.6
%
 
4.4
%
 

 

 

 

 

 

 

 



Schedule of short-duration insurance contracts, claims development
The following tables illustrate the incurred and paid claims development by accident year on a net basis for the lines of homeowners, auto liability and auto physical damage. Conditions and trends that have affected the development of these reserves in the past will not necessarily reoccur in the future. It may not be appropriate to use this cumulative history in the projection of future performance.
The information about incurred and paid claims development for the years ended December 31, 2010 to 2018 is presented as unaudited supplementary information.
($ in thousands)
Homeowners
 
 
Incurred Claims and Allocated Claim Adjustment Expense, Net of Reinsurance
 
 
 
 
Years Ended December 31,
 
As of December 31, 2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total of Incurred-
But-Not-Reported
Liabilities Plus
Expected Development
on Reported Claims
 
Cumulative
Number of
Reported Claims
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accident
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
 
 
 
Year
 
2010
 
2011
 
2012
 
2013
 
2014
 
2015
 
2016
 
2017
 
2018
 
2019
 
 
2010
 
$
140,994

 
$
136,907

 
$
133,358

 
$
133,235

 
$
133,216

 
$
133,136

 
$
132,859

 
$
132,905

 
$
132,627

 
$
132,627

 
$

 
25,150

2011
 
 

 
150,141

 
150,334

 
150,791

 
148,860

 
148,755

 
148,414

 
148,370

 
148,079

 
148,067

 

 
29,531

2012
 
 

 
 

 
108,754

 
109,156

 
109,360

 
106,486

 
106,308

 
106,348

 
106,000

 
106,028

 

 
21,578

2013
 
 

 
 

 
 

 
105,584

 
107,489

 
103,982

 
102,407

 
102,345

 
101,769

 
101,709

 

 
19,221

2014
 
 

 
 

 
 

 
 

 
111,647

 
113,505

 
109,059

 
106,844

 
106,554

 
106,458

 
59

 
20,084

2015
 
 

 
 

 
 

 
 

 
 

 
111,706

 
115,134

 
114,404

 
114,053

 
115,050

 
276

 
18,714

2016
 
 

 
 

 
 

 
 

 
 

 
 

 
115,931

 
118,604

 
117,009

 
117,933

 
280

 
19,853

2017
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
126,285

 
129,818

 
132,666

 
2,285

 
19,827

2018
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
166,793

 
157,404

 
4,170

 
20,954

2019
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
130,391

 
16,842

 
16,155

 
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
Total
 
$
1,248,333

 
 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
($ in thousands)
 
 
 
 
Homeowners
 
 
 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expense, Net of Reinsurance
 
 
 
 
Years Ended December 31,
 
 
 
 
Accident
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
 
 
 
 
 
Year
 
2010
 
2011
 
2012
 
2013
 
2014
 
2015
 
2016
 
2017
 
2018
 
2019
 
 
 
 
2010
 
$
98,190

 
$
124,326

 
$
129,790

 
$
132,246

 
$
132,523

 
$
132,604

 
$
132,599

 
$
132,602

 
$
132,602

 
$
132,602

 
 
 
 
2011
 
 

 
123,046

 
142,846

 
145,852

 
146,908

 
147,451

 
148,026

 
148,014

 
148,069

 
148,067

 
 
 
 
2012
 
 

 
 

 
84,260

 
101,566

 
104,203

 
105,156

 
105,561

 
105,909

 
105,993

 
106,021

 
 
 
 
2013
 
 

 
 

 
 

 
76,890

 
96,599

 
99,361

 
100,968

 
101,527

 
101,677

 
101,709

 
 
 
 
2014
 
 

 
 

 
 

 
 

 
83,314

 
103,030

 
105,704

 
106,081

 
106,258

 
106,388

 
 
 
 
2015
 
 

 
 

 
 

 
 

 
 

 
90,704

 
109,303

 
111,882

 
113,321

 
114,648

 
 
 
 
2016
 
 

 
 

 
 

 
 

 
 

 
 

 
95,772

 
113,186

 
115,053

 
117,537

 
 
 
 
2017
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
106,800

 
128,518

 
129,767

 
 
 
 
2018
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
130,548

 
152,356

 
 
 
 
2019
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
103,790

 
 
 
 
 
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
Total
 
1,212,885

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outstanding prior to 2010
 
32

 
 
 
 
 
 
 

 
 

 
 

 
 

 
 

 
 

 
 

Prior years paid
 
668

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities for claims and claim adjustment expenses, net of reinsurance
 
$
35,480

 
 
 
 

($ in thousands)
Auto Liability
 
 
Incurred Claims and Allocated Claim Adjustment Expense, Net of Reinsurance
 
 
Years Ended December 31,
 
As of December 31, 2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total of Incurred-
But-Not-Reported
Liabilities Plus
Expected Development
on Reported Claims
 
Cumulative
Number of
Reported Claims
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accident
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
 
 
 
Year
 
2010
 
2011
 
2012
 
2013
 
2014
 
2015
 
2016
 
2017
 
2018
 
2019
 
 
2010
 
$
157,712

 
$
160,058

 
$
156,369

 
$
154,222

 
$
152,483

 
$
151,653

 
$
149,818

 
$
149,425

 
$
149,542

 
$
149,481

 
$

 
48,942

2011
 
 

 
150,803

 
146,713

 
145,735

 
143,133

 
142,488

 
139,840

 
138,891

 
138,949

 
138,849

 
94

 
45,976

2012
 
 

 
 

 
156,448

 
153,815

 
150,336

 
149,346

 
147,594

 
145,847

 
145,620

 
145,515

 
204

 
45,984

2013
 
 

 
 

 
 

 
153,860

 
152,858

 
150,720

 
150,657

 
148,111

 
147,993

 
148,135

 
575

 
47,369

2014
 
 

 
 

 
 

 
 

 
155,105

 
157,249

 
158,470

 
159,937

 
159,794

 
159,355

 
665

 
49,386

2015
 
 

 
 

 
 

 
 

 
 

 
165,517

 
172,553

 
177,021

 
178,325

 
178,654

 
1,850

 
50,618

2016
 
 

 
 

 
 

 
 

 
 

 
 

 
180,380

 
184,440

 
184,567

 
186,568

 
2,649

 
51,995

2017
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
187,983

 
188,756

 
188,625

 
8,025

 
48,906

2018
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
200,314

 
195,284

 
26,931

 
47,078

2019
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
181,141

 
64,778

 
42,587

 
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
Total
 
$
1,671,607

 
 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
($ in thousands)
 
 
 
 
Auto Liability
 
 
 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expense, Net of Reinsurance
 
 
 
 
Years Ended December 31,
 
 
 
 
Accident
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
 
 
 
 
 
Year
 
2010
 
2011
 
2012
 
2013
 
2014
 
2015
 
2016
 
2017
 
2018
 
2019
 
 
 
 
2010
 
$
63,416

 
$
118,345

 
$
137,012

 
$
144,255

 
$
147,337

 
$
148,751

 
$
149,247

 
$
149,364

 
$
149,439

 
$
149,474

 
 
 
 
2011
 
 

 
61,070

 
108,837

 
126,812

 
133,931

 
136,906

 
138,151

 
138,358

 
138,689

 
138,692

 
 
 
 
2012
 
 

 
 

 
61,279

 
109,574

 
127,185

 
138,641

 
142,916

 
144,622

 
145,121

 
145,184

 
 
 
 
2013
 
 

 
 

 
 

 
62,224

 
108,856

 
131,214

 
139,954

 
145,291

 
146,770

 
147,409

 
 
 
 
2014
 
 

 
 

 
 

 
 

 
61,329

 
117,468

 
139,463

 
149,059

 
155,758

 
157,596

 
 
 
 
2015
 
 

 
 

 
 

 
 

 
 

 
70,836

 
134,473

 
157,980

 
170,088

 
174,495

 
 
 
 
2016
 
 

 
 

 
 

 
 

 
 

 
 

 
73,073

 
140,901

 
166,815

 
177,834

 
 
 
 
2017
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
70,682

 
139,531

 
166,614

 
 
 
 
2018
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
77,528

 
141,537

 
 
 
 
2019
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
69,665

 
 
 
 
 
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
Total
 
1,468,500

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outstanding prior to 2010
 
73

 
 
 
 
 
 
 

 
 

 
 

 
 

 
 

 
 

 
 

Prior years paid
 
(219
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities for claims and claim adjustment expenses, net of reinsurance
 
$
203,180

 
 
 
 

($ in thousands)
Auto Physical Damage
 
 
Incurred Claims and Allocated Claim Adjustment Expense, Net of Reinsurance
 
 
Years Ended December 31,
 
As of December 31, 2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total of Incurred-
But-Not-Reported
Liabilities Plus
Expected Development
on Reported Claims
 
Cumulative
Number of
Reported Claims
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accident
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
 
 
 
Year
 
2010
 
2011
 
2012
 
2013
 
2014
 
2015
 
2016
 
2017
 
2018
 
2019
 
 
2010
 
$
84,112

 
$
83,420

 
$
83,103

 
$
83,046

 
$
83,052

 
$
83,050

 
$
83,036

 
$
83,028

 
$
83,018

 
$
83,011

 
$

 
81,581

2011
 
 

 
86,205

 
85,507

 
86,023

 
85,120

 
85,143

 
85,116

 
85,108

 
85,102

 
85,090

 

 
80,804

2012
 
 

 
 

 
83,770

 
82,337

 
83,402

 
83,431

 
83,354

 
83,342

 
83,334

 
83,322

 

 
78,165

2013
 
 

 
 

 
 

 
91,448

 
88,856

 
88,672

 
88,627

 
88,455

 
88,525

 
88,457

 

 
80,920

2014
 
 

 
 

 
 

 
 

 
95,572

 
95,634

 
95,422

 
95,239

 
95,232

 
95,241

 

 
87,901

2015
 
 

 
 

 
 

 
 

 
 

 
99,291

 
97,994

 
97,624

 
97,455

 
97,612

 
(18
)
 
87,497

2016
 
 

 
 

 
 

 
 

 
 

 
 

 
112,430

 
109,515

 
109,348

 
109,603

 
(17
)
 
93,225

2017
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
115,483

 
111,798

 
110,520

 
(161
)
 
91,270

2018
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
109,040

 
108,886

 
(326
)
 
94,388

2019
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
111,577

 
(6,829
)
 
89,207

 
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
Total
 
$
973,319

 
 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
($ in thousands)
 
 
 
 
Auto Physical Damage
 
 
 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expense, Net of Reinsurance
 
 
 
 
Years Ended December 31,
 
 
 
 
Accident
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
Unaudited
 
 
 
 
 
 
Year
 
2010
 
2011
 
2012
 
2013
 
2014
 
2015
 
2016
 
2017
 
2018
 
2019
 
 
 
 
2010
 
$
79,329

 
$
83,120

 
$
83,103

 
$
83,087

 
$
83,067

 
$
83,051

 
$
83,036

 
$
83,028

 
$
83,015

 
$
83,009

 
 
 
 
2011
 
 

 
83,227

 
85,254

 
85,181

 
85,148

 
85,127

 
85,116

 
85,108

 
85,095

 
85,090

 
 
 
 
2012
 
 

 
 
 
80,519

 
83,418

 
83,372

 
83,355

 
83,347

 
83,342

 
83,326

 
83,322

 
 
 
 
2013
 
 

 
 
 
 
 
85,110

 
88,688

 
88,580

 
88,532

 
88,484

 
88,471

 
88,452

 
 
 
 
2014
 
 

 
 
 
 
 
 
 
88,939

 
95,444

 
95,266

 
95,256

 
95,258

 
95,243

 
 
 
 
2015
 
 

 
 
 
 
 
 
 
 
 
92,138

 
97,850

 
97,685

 
97,638

 
97,625

 
 
 
 
2016
 
 

 
 
 
 
 
 
 
 
 
 
 
106,459

 
109,686

 
109,536

 
109,611

 
 
 
 
2017
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
105,156

 
110,817

 
110,674

 
 
 
 
2018
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
103,559

 
109,103

 
 
 
 
2019
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
106,243

 
 
 
 
 
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
Total
 
968,372

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outstanding prior to 2010
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Prior years paid
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities for claims and claim adjustment expenses, net of reinsurance
 
$
4,947

 
 
 
 


Schedule of reconciliation of the net incurred and paid claims development tables to the liability for claims and claim adjustment expenses
The reconciliation of the net incurred and paid claims development tables to the liability for claims and claim adjustment expenses in the Consolidated Balance Sheet is as follows:
($ in thousands)
 
Years Ended December 31,
 
 
2019
Property and Casualty segment
 
 
Net reserves
 
 
Homeowners
 
$
35,480

Auto liability
 
203,180

Auto physical damage
 
4,947

Other short duration lines
 
2,892

Total net reserves for unpaid claims and claim adjustment expense,
net of reinsurance
 
246,499

 
 
 
Reinsurance recoverable on unpaid claims
 
 
Homeowners
 
12,394

Auto liability
 
100,866

Other short duration lines
 
7,246

Total reinsurance recoverable on unpaid claims
 
120,506

 
 
 
Insurance lines other than short duration (1)
 
55,878

Unallocated claims adjustment expenses
 
19,971

Total other than short duration and unallocated claims adjustment expenses
 
75,849

 
 
 
Gross reserves, end of year (1)
 
$
442,854

(1) 
This line includes Supplemental, Retirement and Life reserves as included in the Consolidated Balance Sheet.